Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Average customer rating
4.7
(418 Reviews)
Rating breakdown 418 reviews
5 Stars
334
4 Stars
71
3 Stars
7
2 Stars
3
1 Star
3
98%of customers recommend this product.
(
297 out of
302)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Customer Rating
4
Nice Refrigerator
on April 16, 2026
Posted by: dlhowrd1
from Drummonds
[This review was collected as part of a promotion.] My husband and I were very excited when given the opportunity to purchase the Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice™ in Stainless Steel at a discounted price in exchange for our honest review. I must say, this refrigerator is a stark improvement from our previous fridge, but there are a few things that keep it from earning all five starts. Here are my thoughts:
- I love the french doors that allow me to put wide products, packages, or containers on the shelves. However, while the refrigerator fits perfectly in the space - the doors do not open wide enough to easily remove the ice maker. In one sense it's nice that they don't swing out, but sometimes you need that extra movement and I haven't figured out a way to get the door to move out more (you can see the picture posted). To be clear, nothing outside the fridge is stopping the door from opening further- the door itself will not open any wider.
- The ice spheres are AMAZING and our whole family loves them. Seriously - even the German Shepherd has started staring his laser puppy eyes at the freezer door every time we walk by. If they could figure out a way to make them faster, then that would be fantastic.
- The app has my husband all geeked out. He's already hooked it up to our smart things to monitor the filter usage (you can even purchase the filter through the app), how many times the door opens, the precise AI cooling, changing the light brightness (dimming and all), altering the door chimes (and volume), monitoring the energy usage (there is also an AI energy saving mode), and even had integrated shopping lists where you can monitor expiration dates. I leave all that to him.
- I'm also digging the fact that the water fountain on the outside fits my 40-ounce tumbler. My last fridge I always had to hold my cup at an angle to fill it, but this one I can place the entire thing on the ledge and it will even accommodate my straw. Make filling it fast and easy.
- The ice spheres are AMAZING and our whole family loves them. Seriously - even the German Shepherd has started staring his laser puppy eyes at the freezer door every time we walk by. If they could figure out a way to make them faster, then that would be fantastic.
- The app has my husband all geeked out. He's already hooked it up to our smart things to monitor the filter usage (you can even purchase the filter through the app), how many times the door opens, the precise AI cooling, changing the light brightness (dimming and all), altering the door chimes (and volume), monitoring the energy usage (there is also an AI energy saving mode), and even had integrated shopping lists where you can monitor expiration dates. I leave all that to him.
- I'm also digging the fact that the water fountain on the outside fits my 40-ounce tumbler. My last fridge I always had to hold my cup at an angle to fill it, but this one I can place the entire thing on the ledge and it will even accommodate my straw. Make filling it fast and easy.
Overall, I would recommend this refrigerator to anyone in the market for a new refrigerator or just looking to upgrade. The ice balls alone make it pretty cool (pun intended).
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Perfect Fit and Thoughtful Design
on April 15, 2026
Posted by: Queen01B
from Whittier
[This review was collected as part of a promotion.] I recently got the Samsung Bespoke RF70H25GERAA refrigerator and honestly, I’m really happy with it. I was a little worried at first that going with a counter-depth fridge would feel too small compared to a bigger 30 cu. ft. one, but it ended up being the perfect size. It doesn’t feel cramped at all!
We did have to cut into the wall a bit to make it fit, but that was more because our old fridge was an older, smaller side-by-side. With how big most fridges are now, we would’ve had to make that change no matter what, so I don’t see it as a downside to this one.
The freezer is probably my favorite part. There’s a ton of usable space, and the top shelf with the sphere ice maker is such a nice touch. We’re big into whisky at home, so having that really takes our drinks up a notch. The freezer shelf took a couple tries to get used to. You have to push it in slightly before opening the door, but once you get it it’s super easy.
I also love the slide-in/slide-out shelf in the fridge. It makes it so much easier to fit taller items like wine bottles without having to rearrange everything. And the water dispenser area is taller than I expected, which is great because my big water jug fits perfectly.
Overall, the switch to this fridge was way smoother than I expected, and I’m really glad we went with it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The Perfect "Middle Ground" for a Modern Kitchen R
on April 14, 2026
Posted by: originalJT
from Des Plaines
[This review was collected as part of a promotion.] I’m currently redoing my kitchen, and because the footprint is on the smaller side, I was very particular about the "flow" of the room. I went with this counter-depth model specifically to avoid having a massive appliance protruding into the walking path, and it has made a world of difference.
Beyond the fit, the first thing that caught me off guard was just how quiet this unit is. After I plugged it in, I actually thought it was defective because I couldn’t hear a thing; I had to go to the back of the fridge just to feel if the fan was blowing warm air to confirm it was actually running. If you have an open-concept layout or a smaller home where appliance hum is usually an annoyance, this is a huge win.
I consider myself a "techy" person, but I have my limits, I don't want my refrigerator to look like a giant tablet. This Bespoke model hits the right balance by bringing the appliance into the modern age without it feeling over-engineered. While I don't really find myself using the AI features, the build quality feels premium and the fingerprint-resistant stainless steel actually lives up to the claim. It stays remarkably clean even with daily use.
You do lose some depth with a counter-depth model, obviously, but I’ve found that to be a bit of a blessing. In my old fridge, things would get lost in the "black hole" of the back shelves until they expired. This layout is very functional; if you can't see it immediately, you probably didn't need it anyway. As for the ice spheres, they are a great feature, though they aren't quite as crystal clear as I’d hoped. I’m planning to install a water softener and purifier system to see if that helps them reach that "craft cocktail" look, but even as-is, it’s a nice touch.
Ultimately, if you are tight on space but want something that feels sturdy and looks high-end without being a "smart-screen" eyesore, this is it. It’s quiet, sleek, and stays out of the way.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Constructed well and looks great
on April 10, 2026
Posted by: Nicole0022
from North Canton
[This review was collected as part of a promotion.] I love this refrigerator! It’s very spacious for a counter depth fridge, and it has a sleek and modern looking design. The sphere ice is really fun and one of my favorite features. I also really like that I’m able to fill tall cups with water from the dispenser. Overall, it’s constructed well and has a well thought out design, especially the zero clearance doors. I’m very happy with the look of this fridge and its features. It’s a perfect fit for my kitchen!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The Kitchen Upgrade I Needed
on April 9, 2026
Posted by: JessicaPeavey
from Crosby
[This review was collected as part of a promotion.] We recently upgraded to the Samsung Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator RF70H30GERAA and I genuinely didn’t expect to love a fridge this much.
The first thing I noticed was how seamless it looks in our kitchen. We don’t have a ton of extra space, so the zero clearance design made a huge difference. It fits clean, opens easily, and doesn’t feel bulky at all.
Now let’s talk about the Sphere Ice… because I didn’t think I’d care, and now I’m obsessed. It melts so much slower than regular ice, so my drinks stay cold without getting watered down. It’s one of those little upgrades that just makes everything feel a bit more elevated.
One of my favorite unexpected things we’ve done is turn the “cheese drawer” into snack drawers for the kids. And they LOVE it. They can grab their own snacks without digging through the whole fridge, which makes life so much easier for me and gives them a little independence too.
The water and ice dispenser is also tall enough for my bigger bottles and pitchers, which is such a small detail but makes a big difference day to day.
Overall, it’s just made our kitchen function better. It looks beautiful, works for our busy family, and has those little thoughtful features that you actually end up using every single day.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome Refrigerator!
on April 8, 2026
Posted by: JC0104620
from Summerdale
[This review was collected as part of a promotion.] I was able to purchase the Samsung Bespoke AI 24 cu ft Counter Depth 3 Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice. This is an awesome refrigerator. I love the sphere ice balls. I love how big and bright inside the refrigerator is. I love the partial shelf that will slide back if you have a tall item. I love the extra tall front water and ice dispenser. I can set my cup in it easily. I would definitely recommend this refrigerator!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Well organized and energy efficient
on April 7, 2026
Posted by: Mary1388
[This review was collected as part of a promotion.] This was my first time purchasing a French door refrigerator and I absolutely love it. The interior is incredibly spacious, and the multiple shelves make it easy to organize and find everything I need. It feels thoughtfully designed for everyday convenience.
One minor downside is the limited space for taller beverage bottles on the main refrigerator shelves. While the door compartments do provide some room for taller items, I would have appreciated a bit more flexibility inside. Ok the other hand, a sliding or adjustable shelf option has made this even more functional, especially when you don’t always need the extra vertical space.
The refrigerator runs very quietly, which is a huge plus. I also really appreciate the built-in door alarm that is especially helpful with kids who tend to open the fridge often and sometimes don’t fully close it. It’s a simple feature, but incredibly useful.
The freezer compartment is another standout. It offers plenty of storage and includes a sliding shelf that keeps frequently used items easily accessible. The ice maker is excellent with its sphere ice which is great when entertaining but also the ice maker no mess, easy to use, and I love the additional storage compartment for extra ice. It’s perfect for hosting and larger gatherings, ensuring I always have ice ready when I need it.
Overall, this refrigerator combines practicality, smart design, and energy efficiency. Despite the small limitation with tall item storage, I would highly recommend it for anyone looking for a reliable and well-organized appliance.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Ton of space, high quality features
on April 7, 2026
Posted by: KEGriffith
[This review was collected as part of a promotion.] We recently upgraded to this Samsung refrigerator and I couldn't be happier. The refrigerator is roomy, with innovative storage options. I absolutely love the sliding shelf for when you need to store something just a little too tall. The door storage shelfs that wrap around the in-door ice dispenser are a nice touch. Normally this would be wasted space, but by using a smaller shelves, you are still able to use the space for smaller items. The feel of the doors and the shelves are top notch. The freezer drawers slide smoothly, and the craft ice is a nice luxury feature to have. Another luxury feeling feature is the fading interior light. This can be changed in the smart things app, but I live having that slow fade when the doors open. Our daughter loves being able to fill her ridiculously tall water bottles through the door dispenser. All in all, we are very happy with this refrigerator and would recommend it to anyone in the market.
I would recommend this to a friend!
Written by a customer while visiting The Insiders