Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Average customer rating
4.9
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
52
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
53 out of
53)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Customer Rating
5
Space and Sphere Balls
on April 7, 2026
Posted by: mrzwebb
from Alexandria
[This review was collected as part of a promotion.] The sphere ice balls take the cake. We were all to excited to replace our previous fridge with the counter depth new to use configuration with bottom drawer freezer.
The fridge is bright and spacious allowing for creative placement of groceries and easily reconfigured.
The freezer drawers are smooth and size perfectly for a big grocery run.
The door has water and ice (2 styles).
The ice spheres are delivered into the freezer drawer.
Pro tip: use the Samsung Smartthings app for greater control over the fridges functions.
The fridge is bright and spacious allowing for creative placement of groceries and easily reconfigured.
The freezer drawers are smooth and size perfectly for a big grocery run.
The door has water and ice (2 styles).
The ice spheres are delivered into the freezer drawer.
Pro tip: use the Samsung Smartthings app for greater control over the fridges functions.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Ton of space, high quality features
on April 7, 2026
Posted by: KEGriffith
[This review was collected as part of a promotion.] We recently upgraded to this Samsung refrigerator and I couldn't be happier. The refrigerator is roomy, with innovative storage options. I absolutely love the sliding shelf for when you need to store something just a little too tall. The door storage shelfs that wrap around the in-door ice dispenser are a nice touch. Normally this would be wasted space, but by using a smaller shelves, you are still able to use the space for smaller items. The feel of the doors and the shelves are top notch. The freezer drawers slide smoothly, and the craft ice is a nice luxury feature to have. Another luxury feeling feature is the fading interior light. This can be changed in the smart things app, but I live having that slow fade when the doors open. Our daughter loves being able to fill her ridiculously tall water bottles through the door dispenser. All in all, we are very happy with this refrigerator and would recommend it to anyone in the market.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Very roomy fridge that makes Ball Ice
on April 7, 2026
Posted by: JeremyL87
from Wauconda
[This review was collected as part of a promotion.] We are loving our Samsung Bespoke fridge! There is so much room for all of the food for our family of 5. The doors are perfect for condiments and milk containers. I love that the middle shelf can retract for taller items. Our family absolutely loves the spherical ice that is made in the bottom freezer and the extra tall space for filling water bottles with the exterior water and ice dispenser. Overall a beautiful and very functional fridge for our family.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Well organized and energy efficient
on April 7, 2026
Posted by: Mary1388
[This review was collected as part of a promotion.] This was my first time purchasing a French door refrigerator and I absolutely love it. The interior is incredibly spacious, and the multiple shelves make it easy to organize and find everything I need. It feels thoughtfully designed for everyday convenience.
One minor downside is the limited space for taller beverage bottles on the main refrigerator shelves. While the door compartments do provide some room for taller items, I would have appreciated a bit more flexibility inside. Ok the other hand, a sliding or adjustable shelf option has made this even more functional, especially when you don’t always need the extra vertical space.
The refrigerator runs very quietly, which is a huge plus. I also really appreciate the built-in door alarm that is especially helpful with kids who tend to open the fridge often and sometimes don’t fully close it. It’s a simple feature, but incredibly useful.
The freezer compartment is another standout. It offers plenty of storage and includes a sliding shelf that keeps frequently used items easily accessible. The ice maker is excellent with its sphere ice which is great when entertaining but also the ice maker no mess, easy to use, and I love the additional storage compartment for extra ice. It’s perfect for hosting and larger gatherings, ensuring I always have ice ready when I need it.
Overall, this refrigerator combines practicality, smart design, and energy efficiency. Despite the small limitation with tall item storage, I would highly recommend it for anyone looking for a reliable and well-organized appliance.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome Refrigerator!
on April 8, 2026
Posted by: JC0104620
from Summerdale
[This review was collected as part of a promotion.] I was able to purchase the Samsung Bespoke AI 24 cu ft Counter Depth 3 Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice. This is an awesome refrigerator. I love the sphere ice balls. I love how big and bright inside the refrigerator is. I love the partial shelf that will slide back if you have a tall item. I love the extra tall front water and ice dispenser. I can set my cup in it easily. I would definitely recommend this refrigerator!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The Kitchen Upgrade I Needed
on April 9, 2026
Posted by: JessicaPeavey
from Crosby
[This review was collected as part of a promotion.] We recently upgraded to the Samsung Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator RF70H30GERAA and I genuinely didn’t expect to love a fridge this much.
The first thing I noticed was how seamless it looks in our kitchen. We don’t have a ton of extra space, so the zero clearance design made a huge difference. It fits clean, opens easily, and doesn’t feel bulky at all.
Now let’s talk about the Sphere Ice… because I didn’t think I’d care, and now I’m obsessed. It melts so much slower than regular ice, so my drinks stay cold without getting watered down. It’s one of those little upgrades that just makes everything feel a bit more elevated.
One of my favorite unexpected things we’ve done is turn the “cheese drawer” into snack drawers for the kids. And they LOVE it. They can grab their own snacks without digging through the whole fridge, which makes life so much easier for me and gives them a little independence too.
The water and ice dispenser is also tall enough for my bigger bottles and pitchers, which is such a small detail but makes a big difference day to day.
Overall, it’s just made our kitchen function better. It looks beautiful, works for our busy family, and has those little thoughtful features that you actually end up using every single day.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Constructed well and looks great
on April 10, 2026
Posted by: Nicole0022
from North Canton
[This review was collected as part of a promotion.] I love this refrigerator! It’s very spacious for a counter depth fridge, and it has a sleek and modern looking design. The sphere ice is really fun and one of my favorite features. I also really like that I’m able to fill tall cups with water from the dispenser. Overall, it’s constructed well and has a well thought out design, especially the zero clearance doors. I’m very happy with the look of this fridge and its features. It’s a perfect fit for my kitchen!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The Perfect "Middle Ground" for a Modern Kitchen R
on April 14, 2026
Posted by: originalJT
from Des Plaines
[This review was collected as part of a promotion.] I’m currently redoing my kitchen, and because the footprint is on the smaller side, I was very particular about the "flow" of the room. I went with this counter-depth model specifically to avoid having a massive appliance protruding into the walking path, and it has made a world of difference.
Beyond the fit, the first thing that caught me off guard was just how quiet this unit is. After I plugged it in, I actually thought it was defective because I couldn’t hear a thing; I had to go to the back of the fridge just to feel if the fan was blowing warm air to confirm it was actually running. If you have an open-concept layout or a smaller home where appliance hum is usually an annoyance, this is a huge win.
I consider myself a "techy" person, but I have my limits, I don't want my refrigerator to look like a giant tablet. This Bespoke model hits the right balance by bringing the appliance into the modern age without it feeling over-engineered. While I don't really find myself using the AI features, the build quality feels premium and the fingerprint-resistant stainless steel actually lives up to the claim. It stays remarkably clean even with daily use.
You do lose some depth with a counter-depth model, obviously, but I’ve found that to be a bit of a blessing. In my old fridge, things would get lost in the "black hole" of the back shelves until they expired. This layout is very functional; if you can't see it immediately, you probably didn't need it anyway. As for the ice spheres, they are a great feature, though they aren't quite as crystal clear as I’d hoped. I’m planning to install a water softener and purifier system to see if that helps them reach that "craft cocktail" look, but even as-is, it’s a nice touch.
Ultimately, if you are tight on space but want something that feels sturdy and looks high-end without being a "smart-screen" eyesore, this is it. It’s quiet, sleek, and stays out of the way.
I would recommend this to a friend!
Written by a customer while visiting The Insiders