Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Average customer rating
4.8
(305 Reviews)
Rating breakdown 305 reviews
5 Stars
244
4 Stars
55
3 Stars
3
2 Stars
1
1 Star
2
99%of customers recommend this product.
(
217 out of
220)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Customer Rating
5
Solid fridge this far
on June 1, 2026
Posted by: AndreaCenti
from Troy
[This review was collected as part of a promotion.] We do love this fridge. I think it is interesting how it feels bigger than our last but is supposed to Be the same dimensions. I will say make sure you measure correctly as the front top of the fridge didn’t clear correctly in the space so we had to make adjustments to our cabinet which luckily ended up being fine. Perhaps we measured wrong or the instruction manual doesn’t mention this higher elevation. The sphere ice cubes are super fun and surprisingly are made really quick. As a family of 5 the regular ice cube storage must be pretty big as we have not ran out of ice yet. We are hoping the fridge lasts longer than our last and so far are pretty happy
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Refrigerator
on June 1, 2026
Posted by: Tavo
from Texas
[This review was collected as part of a promotion.] Excellent capacity, design, love ice maker bold side, silent
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fridge
on June 1, 2026
Posted by: Sparky
from Colorado
[This review was collected as part of a promotion.] Large capacity and love the different ice! Have only had it a short time, but very satisfied with it so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Cool runnings
on May 31, 2026
Posted by: Crammons
[This review was collected as part of a promotion.] The refrigerator has been great and had 0 issues for 5 plus years, however the ice maker went out early on and basically can't be repaired or replaced as Samsungs ice makers have an outrageously high failure rate and it's too expensive to have a nearly guaranteed risk of receiving a lemon
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Just the right size
on May 30, 2026
Posted by: Paula
from Northern California
[This review was collected as part of a promotion.] It's perfect I moved into a home and I needed a smaller refrigerator it comes out perfectly level with the cabinets and doesn't protrude out into the Kitchen anymore I love the size it's perfect for me just write for a small family
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Doors don’t shut
on May 30, 2026
Posted by: Chuck
from Palm Bay fl
[This review was collected as part of a promotion.] Most refrigerator doors closed automatically as you're walking away this one does not You forget to close it they stay open No automatic close
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
3
Response from Samsung USBy Christian, Samsung, June 1, 2026
Hi Chuck,
Having a refrigerator door that shuts properly matters in everyday use, and it’s important for your Samsung refrigerator to close reliably each time.
Most Samsung refrigerators don’t have an automatic self-closing feature, but the door should close properly when pushed. If it stays open, it may be due to leveling, door alignment, or items inside blocking it. Checking for obstructions, making sure shelves and drawers are in place, and looking at the door seal can help improve how the door closes.
You can explore the full guide here:
https://www.samsung.com/us/support/troubleshoot/TSG10007112/
Please keep this reference number for your records: 1152569043. Feel free to reach us through the following channels:
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1-800-726-7864 (1-800-SAMSUNG)
Samsung truly values your business.
Christian
Samsung Care
Having a refrigerator door that shuts properly matters in everyday use, and it’s important for your Samsung refrigerator to close reliably each time.
Most Samsung refrigerators don’t have an automatic self-closing feature, but the door should close properly when pushed. If it stays open, it may be due to leveling, door alignment, or items inside blocking it. Checking for obstructions, making sure shelves and drawers are in place, and looking at the door seal can help improve how the door closes.
You can explore the full guide here:
https://www.samsung.com/us/support/troubleshoot/TSG10007112/
Please keep this reference number for your records: 1152569043. Feel free to reach us through the following channels:
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1-800-726-7864 (1-800-SAMSUNG)
Samsung truly values your business.
Christian
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features!
on May 29, 2026
Posted by: BoyMama
from Azusa,CA
[This review was collected as part of a promotion.] I waited 21 years to purchase a new fridge and I am so HAPPY with my purchase. It is huge inside, cooled quickly, love the control I have from the app, the design is beautiful, zero clearance is flawless, and the water dispensing feature is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
24
on May 29, 2026
Posted by: Samw
from Florida
[This review was collected as part of a promotion.] capacity is what I was looking for a nice size like the way it's designed for cooling the efficiency is supposed to be great because it's cooling all the way around fits into my opening excellent because of the depth on the Zero doors 0 doors
0 doors for great
nice design
excellent preservation
0 doors for great
nice design
excellent preservation
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US