Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Average customer rating
4.8
(307 Reviews)
Rating breakdown 307 reviews
5 Stars
245
4 Stars
55
3 Stars
4
2 Stars
1
1 Star
2
99%of customers recommend this product.
(
217 out of
220)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Customer Rating
5
Great features
on June 20, 2026
Posted by: David
from 311 West School Street
[This review was collected as part of a promotion.] It a great product had it for 3 years Great item it so far
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great refrigerator
on June 19, 2026
Posted by: Fkex
[This review was collected as part of a promotion.] I like that you have inner door that you don’t have to open the main door to get drinks. And everything is connected to the internet
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my refrigerator
on June 17, 2026
Posted by: Mrk410
from Birmingham al
[This review was collected as part of a promotion.] I love my refrigerator. the online features and everything is awesome
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
great features
on June 17, 2026
Posted by: EduardoHdz
from Crosby, Tx
[This review was collected as part of a promotion.] It is a great fridge only problem is that it came with a dent but overall the cooling and capacity is great.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Jeffrey, Samsung, June 19, 2026
Hi EduardoHdz,
Glad to know your fridge is delivering great cooling performance and spacious capacity. We also understand your experience with how the unit arrived.
We’d like to take a closer look at your unit and explore available options. Feel free to reach out using any of the contact options below:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please have reference number 1152659220 ready when you contact us so we can assist you quickly.
Samsung truly values your business.
Jeffrey
Samsung Care
Glad to know your fridge is delivering great cooling performance and spacious capacity. We also understand your experience with how the unit arrived.
We’d like to take a closer look at your unit and explore available options. Feel free to reach out using any of the contact options below:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please have reference number 1152659220 ready when you contact us so we can assist you quickly.
Samsung truly values your business.
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
More room, perfect fit
on June 17, 2026
Posted by: Kevin
from Harvey, LA
[This review was collected as part of a promotion.] The refrigerator fits perfectly in our kitchen. And, give us more room inside of the refrigerator and freezer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for life Samsung for life Samsung for life
on June 17, 2026
Posted by: Babar
from Arlington Virginia
[This review was collected as part of a promotion.] absolutely wonderful refrigerator cools makes ice absolutely beautiful fits into my Mystique fixing to the house perfectly haven't had a single problem even remotely . better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Win Win!
on June 17, 2026
Posted by: johnsk73
from Indianapolis
[This review was collected as part of a promotion.] This refrigerator is awesome. Plenty of space for everything a day since im a tech guy I love that you can control the tempe<ratures, ice making and efficiency through your phone. One of the many reasons I am loyal to this brand!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cabinet Depth Awesome
on June 16, 2026
Posted by: KMikael
from Orange County, CA
[This review was collected as part of a promotion.] Love this fridge- from the outside in, the zero clearance hinges are a must for cabinet depth install to look clean and function excellent. The exterior water and ice are outstanding- but a word of advice: use larger glasses and cups if you’re going to get crushed ice as it has a tendency to spray a bit more than the cubed ice.
The interior is laid out well, offering quite a bit of space to hold drinks and food, and the deli drawer is the perfect size. We have solar so energy isn’t a huge concern versus performance, and this unit got to the right cold level fast and has never warmed up, even while loading groceries. Great temperature maintenance on both the fridge and freezer without cold spots or places that might freeze or spoil food.
The sphere ice is a luxury feature, but after 1 day running it started to produce and it’s the perfect size for an old fashioned OR a water bottle.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US