Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Average customer rating
4.8 out of 5
4.8
(417 Reviews)
Open Ratings Snapshot
Rating breakdown 417 reviews
5 Stars
334
4 Stars
71
3 Stars
7
2 Stars
3
1 Star
2
98%of customers recommend this product. 
(
296 out of 301
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Customer Rating
5 out of 5
5
Love my fridge
on August 19, 2026
Posted by: Willininja
from Sacramento, CA
[This review was collected as part of a promotion.] Absolutely in love with my new fridge all of the features work great saving a bunch on my energy bill too couldn't recommend enough
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on August 19, 2026
Posted by: Paul
from Newnan
[This review was collected as part of a promotion.] Our Samsung keep every thing nice and cool the freezer has two compartments that helps with keeping our items separated which is great. The ice maker could create a little more ice but is fine for our family.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Happy Buyer
on August 17, 2026
Posted by: warren b
from Illinois
[This review was collected as part of a promotion.] We are very happy with our new refrigerator. It seems to keep food fresher, longer with very even cooling. Convenient shelf layouts and the large cube ice in the bottom drawer are a plus! It's easy to keep clean because of the finish. Doors seal very well to keep the cold in.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Fridge
on August 17, 2026
Posted by: YupYup
from Wichita Falls, TX
[This review was collected as part of a promotion.] This fridge is awesome. Cools quickly and has plenty of room to store all your groceries. The dual ice makers means you always have ice. I didn't think we would care for the sphere ice, but we use them daily.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great but needs improvements
on August 16, 2026
Posted by: De cantada
from Detroit
[This review was collected as part of a promotion.] Icemaker works really well so is the cooling it is perfect however The shelving really could use some work. The shelves are not removable therefore cleaning make is very difficult. I had to take it apart to be able to clean the shelves anytime I want to disinfect or get into the nooks and crannies .
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
2 out of 5
2
Value
4 out of 5
4
Response from Samsung USBy Jeffrey, Samsung, August 19, 2026
Hi De cantada,

It's rewarding to learn that your refrigerator is performing well, and we're here to help with shelf maintenance.

This link offers tips on how to remove and clean the shelves of your refrigerator:
https://www.samsung.com/us/support/answer/ANS10006824/

We're glad to be part of your home.

Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
In love with this refrigerator
on August 16, 2026
Posted by: MarH
from Texas
[This review was collected as part of a promotion.] We love the sphere ice, they keep our drinks cooler for a long time.
The space in the refrigerator it’s wide and we love it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features
on August 15, 2026
Posted by: Monarch
[This review was collected as part of a promotion.] Best purchase i have made in a long time. Great cooling and elegant finish.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New fridge overall
on August 15, 2026
Posted by: Taswani
from Lake Worth
[This review was collected as part of a promotion.] The new refrigerator was seamless from the installation and is clean looking with the water and ice both concealed inside the fridge. Shelving is adequate and ice making is quite although a bit loud.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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