Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Average customer rating
4.8 out of 5
4.8
(181 Reviews)
Open Ratings Snapshot
Rating breakdown 181 reviews
5 Stars
148
4 Stars
29
3 Stars
2
2 Stars
1
1 Star
1
99%of customers recommend this product. 
(
142 out of 143
)
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Customer Reviews for Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Customer Rating
5 out of 5
5
So much fridge depth and freezer space
on March 24, 2026
Posted by: LesterJames
from Oviedo
[This review was collected as part of a promotion.] I love this refrigerator! Delivery and set up was a breeze and it cooled to temp quickly. The fridge has great depth. We had a party a few days after delivery and I was able to store everything with asking the neighbor to use theirs. My husband loves the delayed lighting feature. It feels very elevated. The freezer has so much more space that my last and the drawers operate much smoother. We love the sphere ice. It cools a drink down without making it overly watery. The filtered water tastes great and I love not having to open the door to get it. Very convenient having it in the outside of the door. It's a very quiet appliance. The sphere ice is the only noticeable sound and I love the feature to control that from the app! You can designate it to only make sphere ice during the day and you can choose how many to make each day. Very cool. The app is user friendly and monitoring the temp if away from home for a hurricane will be helpful to know if we need to toss anything out. The finish looks great and is user friendly, minimal to no fingerprints even after a birthday party. All in all I am quite pleased!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Excellent Smart Fridge
on March 24, 2026
Posted by: Tweek05
from Sun City
[This review was collected as part of a promotion.] My wife and I absolutely love this refrigerator. The increased size for the water dispenser is a huge improvement over the standard water dispenser sizes. My daughters ridiculously large travel mugs fit with ease. The craft ice dispenser is great. I love having effortless ice balls ready to use. However I think my personal favorite is the sliding hide a shelf. The ability to make a portion of the storage taller with ease is amazing.
The smart app has some great features, like being able to set a time when your electric charges are at their peak, so the fridge attempts to reduce power usage during that time. I also like being able to see the amount of energy used as a monthly report. Additional features of the app that I like are the ability to change the sound when the door is left open, adjust the amount of ice spheres created in a day, and change the lighting fade. Though having the interior light fade up when the door opens is a very nice touch.
Overall, this is an excellent product with a lot of high end features. I would definitely recommend it to anyone in the market.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Love the Sphere ice
on March 24, 2026
Posted by: MMATX
from Pflugerville
[This review was collected as part of a promotion.] We really love this fridge, especially the sphere ice maker and the AI-powered features. It honestly feels like one of the best purchases we’ve made for our home. The smart app has been really convenient, and being able to turn the ice feature on and off from the app is something we use more than we expected. It’s such a small feature, but it makes everyday use a lot easier.
Another thing we appreciate is how quiet it is. It runs so smoothly that we barely notice it, which is nice in the kitchen. The freezer also has a lot of space, so it’s easy to keep everything organized without feeling cramped. Overall, it looks great, works really well, and has made day-to-day life a lot more convenient. We’ve been very happy with it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Great refrigerator
on March 20, 2026
Posted by: lovesavings
from SUGAR HILL
[This review was collected as part of a promotion.] This refrigerator turned out to be a really solid upgrade. The design looks clean and modern, and it fits nicely into the space without any issues. One thing I noticed right away is how quickly it reaches the set temperature after setup. It feels efficient and responsive compared to older units I have used.
The ice feature is probably my favorite part. It produces both regular ice and the larger sphere-style ice, and the bigger ice is especially nice for drinks since it melts more slowly. It is one of those features that feels premium. The layout feels well thought out and practical for everyday use. Overall, it feels like a higher-end refrigerator and a nice upgrade.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Absolutely Recommend
on March 20, 2026
Posted by: Anonymous
from Lake Odessa
[This review was collected as part of a promotion.] My wife and I have been absolutely thrilled with this refrigerator since the moment it was plugged in. The zero clearance doors are a wonderful solution to a problem we’ve struggled with since remodeling our kitchen, they do not hinder the cabinet doors next to the refrigerator from opening when the refrigerator door is open also. The quality of the refrigerator is great and feels as high end as it looks. The door shelves are not moveable, but thankfully they are in places that make sense for what we need them for. The exterior stainless steel finish seems to repel fingerprints pretty well. A feature we didn’t expect but absolutely love is that the freezer handle locks the freezer drawer shut when fully closed, and the freezer being left lightly open is something that was a problem with our previous refrigerators due to having 5 kids getting in and out of the freezer every day. The only things I will be negative about is that the water dispenser tends to drip a little after removing the cup from it, which leaves a little puddle in the dispenser cubby often; and there not being more height options to place the shelves, and not being able to move the door shelves at all.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
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