Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Average customer rating
4.8
(307 Reviews)
Rating breakdown 307 reviews
5 Stars
245
4 Stars
55
3 Stars
4
2 Stars
1
1 Star
2
99%of customers recommend this product.
(
217 out of
220)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Customer Rating
5
Love the ice ball spheres
on July 2, 2026
Posted by: Lori
from California
[This review was collected as part of a promotion.] Happy with this purchase and especially was surprised at the sphere ice balls in the freezer.
A great option and love the feel that it’s so spacious
A great option and love the feel that it’s so spacious
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect fit
on July 2, 2026
Posted by: PeppyGoth
from Ohio
[This review was collected as part of a promotion.] If you are looking for a spacious, reliable appliance that focuses on consistent cooling and clever storage layouts, this model is an excellent investment. It strips away unnecessary gimmicks and focuses on what matters: keeping your food fresh and looking great doing it.
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features!
on July 2, 2026
Posted by: jjsmooth
from Las Vegas
[This review was collected as part of a promotion.] The cooling consistency on this refrigerator is amazing!! I have always had good results with this brand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't waste your money
on July 1, 2026
Posted by: Fotis
[This review was collected as part of a promotion.] Do not waste your money . Hands down the worst refrigerator i have owned . Broke down in 3 months and no tech could figure out what was wrong. 3 grand flushed down the toilet .
Response from Samsung USBy Glaiza, Samsung, July 14, 2026
Hi Fotis,
We appreciate you sharing your ownership experience, and we'd like the opportunity to learn more and see how we can best assist you.
To discuss your concerns in greater detail, please contact us through any of the channels below and provide reference number (1152788189) for prompt assistance.
Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Samsung values your business.
Glaiza
Samsung Care
We appreciate you sharing your ownership experience, and we'd like the opportunity to learn more and see how we can best assist you.
To discuss your concerns in greater detail, please contact us through any of the channels below and provide reference number (1152788189) for prompt assistance.
Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Samsung values your business.
Glaiza
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 1, 2026
Posted by: JunkyardJim
from FORESTVILLE NY
[This review was collected as part of a promotion.] Every thing easily accessible. Love the audio sound of the door being open keeps the kids closing the door
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on July 1, 2026
Posted by: Koko
from East northport, NY
[This review was collected as part of a promotion.] Great size that fits perfectly into my recessed location. Love the option of sphere ice cubes
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far it’s great
on June 30, 2026
Posted by: DDSassy
from Dallas texas
[This review was collected as part of a promotion.] Quiet motor … Was quick to cool off once installed
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Everything is right in front of me !
on June 29, 2026
Posted by: FreshVeg
from Massachusetts
[This review was collected as part of a promotion.] Great height to get at all items in refrigerator, very convenient design.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US