Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Average customer rating
4.8
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
148
4 Stars
29
3 Stars
2
2 Stars
1
1 Star
1
99%of customers recommend this product.
(
142 out of
143)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Customer Rating
5
A great upgrade with everyday use upgrades
on March 31, 2026
Posted by: SoftailGin
from Byhalia
[This review was collected as part of a promotion.] This refrigerator has been a fantastic addition to our home. The overall design feels premium, and the layout inside is surprisingly thoughtful. There’s plenty of room to organize everything without feeling cluttered, and the adjustable shelving makes it easy to fit taller items when needed. The sliding shelf in particular has become one of those features I didn’t realize I’d appreciate so much until I started using it.
The ice options are another highlight. The sphere ice feels like a luxury touch, and it’s great for drinks since it melts slowly. The regular ice production keeps up well too, even when we have guests over. The water dispenser is also larger than what I’m used to, which makes filling bigger bottles and cups a lot easier.
The smart features have been more useful than I expected. Being able to check energy usage, adjust settings, and manage the ice production from the app adds a level of convenience that fits right into daily life. It’s also nice that the fridge runs quietly that you barely notice it’s on.
Definitely a solid upgrade and something I’d recommend to anyone looking for a modern, reliable refrigerator.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Love it
on March 30, 2026
Posted by: MrsHenry2025
from New York
[This review was collected as part of a promotion.] The refrigerator came and I was blown away, I really love the sphere ice feature very fancy! I love how I’m able to connect the fridge using Samsung app and control the temperature from just a tap on my phone.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung 29 cu Ft Bespoke Fridge
on March 30, 2026
Posted by: MrTimS
from Ray
[This review was collected as part of a promotion.] I’m excited with my new purchase of the Samsung Bespoke refrigerator. The fingerprint resistant stainless steel looks great and is easy to keep clean. The zero clearance design also makes it look like the refrigerator is built into my kitchen instead of just another appliance being set in place. My favorite feature is probably the sphere ice cubes. They look great in drinks and I can’t wait to entertain so I can show them off. I also enjoy the built in water and ice dispenser in the door.
The refrigerator is extremely roomy and offers enough storage shelves and drawers to organize everything. There is LED lights inside so everything is nice and bright as well. There is no dark spots anywhere. Overall I really like the design and features and expect this refrigerator to last a long time.
The refrigerator is extremely roomy and offers enough storage shelves and drawers to organize everything. There is LED lights inside so everything is nice and bright as well. There is no dark spots anywhere. Overall I really like the design and features and expect this refrigerator to last a long time.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Tons of space
on March 27, 2026
Posted by: sg773
from Chicago
[This review was collected as part of a promotion.] I was very excited to give this fridge a try. It has a ton of space and changeable shelves. It also has a large water dispenser area to fit larger sized water bottles. The app lets you select temperatures and even tells you how much energy you’re using. There’s an alarm that goes off when the doors are open for too long which is great for when the kids don’t close the doors completely. So far this product has been doing a great job and we get compliments from everyone that comes over.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
State of the Art Fridge
on March 27, 2026
Posted by: SamanthaLeeMurr
from Magnolia
[This review was collected as part of a promotion.] Wow! I love my new Samsung Bespoke refrigerator. It is so spacious and the water filter is top notch! I love having the ice and water combo on the door and I really like the minimal design. There is no distracting touch panel to attract more fingerprint! It’s very easy to use and the app works great. I especially love that I can get a notification to my phone if the door is left open, because kids! But by far, my favorite thing about this is the sphere ice. It’s perfect for popping on in a metal water bottle and keeps water cold for so long due to slow melting. I feel so fancy everyone I open the drawer. The freezer is also super spacious.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
New Samsung refrigerator
on March 27, 2026
Posted by: Gumby858
from Bel air
[This review was collected as part of a promotion.] I got this to replace my 20 year old refrigerator. The stainless steel finish is very nice, shiny and easy to clean. The in door water and ice is great upgrade for me as I have never had that. The filtered water is tasty and refreshing. The inside of this thing is crazy big both in the refrigerator and freezer section. I love the craft ice in the freezer as this makes a real upscale feel. The refrigerator has been performing flawlessly and holds temps even when the door is left open for extended periods. Love the app and the amount of information it provides especially if I have left the door open. The bar handles are great and the doors shut on their own. The delivery by Samsung was flawless and I am so happy with this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Greatest Refrigerator
on March 27, 2026
Posted by: bgalasso1
from The Villages
[This review was collected as part of a promotion.] This Samsung refrigerator has it all, the shelves are spacious, 2 kinds of Ice (regular and sphere ice, in the freezer) and room in the freezer for all your frozen items.
This was such a huge improvement over my old fridge. The outside looks sleek and modern. The amount of fridge space is amazing. The doors are extra wide, which means the door shelves are quite wide and can hold a lot! Finally, we love the giant sphere ice. Those ice balls are fun, and they really keep our drinks cold for longer!
I love the ample space with the top French doors, middle meat and cheese section and the bottom 2 tier drawer.
It does a great job resisting fingerprints and smudges, keeping the fridge looking clean with minimal effort.
I love the ample space with the top French doors, middle meat and cheese section and the bottom 2 tier drawer.
It does a great job resisting fingerprints and smudges, keeping the fridge looking clean with minimal effort.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
New Samsung Bespoke fridge is awesome
on March 26, 2026
Posted by: JoMarsh
from Oviedo
[This review was collected as part of a promotion.] I got this to replace my other brand fridge. The stainless steel finish is premium and modern. It slides right up against the walls and cabinets with almost no gap, and the doors open smoothly. The shelves are large and wide, its way deeper than my prior fridge but physically the same overall size (which is amazing), but the Sphere Ice is my favorite feature. It makes globes of ice! But there’s a dual ice maker that also does cubed and crushed. It has a tall external dispenser, which makes filling pitchers easy. It’s also super quiet. Its a connected/smart fridge, which means I can check temps and get alerts from my phone. This is a good feature because people may leave one of the doors open, and even though it has a door alarm that goes off after a while, you may be far away enough that you might not hear it and thus be able to get the alert on your phone. I am very pleased with this purchase so far. Thanks Samsung.
I would recommend this to a friend!
Written by a customer while visiting The Insiders