Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Average customer rating
4.8
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
148
4 Stars
29
3 Stars
2
2 Stars
1
1 Star
1
99%of customers recommend this product.
(
142 out of
143)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Customer Rating
5
Spacious and Open
on April 24, 2026
Posted by: TennesseeMom
from Murfreesboro
[This review was collected as part of a promotion.] I love my new Samsung Fridge. It has easy to open wide doors, with an open shelving body. You can easily arrange all your groceries and take out on multiple glass shelves. Nice large drawers to keep fruit, meat, and cheese cool and tucked away but easily accessible. The freezer is spacious and roomy with a built in ice ball maker as a fun surprise for guests. My favorite is that you can slide the glass shelves to add taller beverages or pots/containers. Lastly the exterior water and ice dispenser is conveniently tall to accommodate a variety of sizes of cups and water bottles. Overall a fantastic fridge!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Bright and Roomy French Door Fridge
on April 23, 2026
Posted by: joe107
from Murfreesboro
[This review was collected as part of a promotion.] My family upgraded to this fridge because we had limited space in our old side by side style fridge/freezer. The French door design gives us more space for refrigerated foods and easer access to what we use the most. Our favorite things about this fridge are the sphere ice that keeps drinks colder longer and the tall bottle filler on the door of the fridge. We can fill taller tumblers and pitchers that we used to have to put at an angle and couldn’t fill completely. Overall very happy with our upgrade, I’m confident this fridge will live in our home a long time.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Solid Refrigerator with Room for Improvement
on April 21, 2026
Posted by: Berto83
[This review was collected as part of a promotion.] My wife and I were blessed with the opportunity to purchase the Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice™ in Stainless Steel at a discounted price in exchange for an honest review of the product. Now that we have had the fridge a while and had the opportunity to use it on our day to day interactions, I can honestly say that it's a solid product that has some room for improvement. So, here are my list of pros and cons/room for improvement:
Pros:
- The design is sleek and beautiful that will complement any kitchen. It fits perfectly into our refrigerator spot.
- The interior is spacious and easily accommodates different sized containers for storage.
- The app is easy to use and can help keep track of groceries, when you need to order a new filter, and apparently can help save you money with AI smart features (looking forward to seeing that in action). You can also order new filters directly through the app when the time comes.
- The sphere shaped ice is probably the favorite of the household (German Shepherd included) and the app will let you choose if it makes 3-9 a day, half spheres, and if it will make them through the night. I also love how the fountain can accommodate my 40 ounce tumbler with no issues,
- The design is sleek and beautiful that will complement any kitchen. It fits perfectly into our refrigerator spot.
- The interior is spacious and easily accommodates different sized containers for storage.
- The app is easy to use and can help keep track of groceries, when you need to order a new filter, and apparently can help save you money with AI smart features (looking forward to seeing that in action). You can also order new filters directly through the app when the time comes.
- The sphere shaped ice is probably the favorite of the household (German Shepherd included) and the app will let you choose if it makes 3-9 a day, half spheres, and if it will make them through the night. I also love how the fountain can accommodate my 40 ounce tumbler with no issues,
Cons/Room for improvement:
- Although we have the app set to make 9 ice balls a day, we have yet to get 9 in a 24 hour period. I don't know if the time the freezer is open factors into it at all since the app doesn't account for the number of ice balls. It would be nice if it could do that.
- Also - the doors are very light. I'm not sure if that is an improvement for maneuverability or a downgrade in quality. So for now, I'm just making note of it. It doesn't seem to affect the product one way or the other as far as I can see.
- Although we have the app set to make 9 ice balls a day, we have yet to get 9 in a 24 hour period. I don't know if the time the freezer is open factors into it at all since the app doesn't account for the number of ice balls. It would be nice if it could do that.
- Also - the doors are very light. I'm not sure if that is an improvement for maneuverability or a downgrade in quality. So for now, I'm just making note of it. It doesn't seem to affect the product one way or the other as far as I can see.
Overall, my family and I recommend this product to our family and friends who are in the market for a new refrigerator!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Nice Refrigerator
on April 16, 2026
Posted by: dlhowrd1
from Drummonds
[This review was collected as part of a promotion.] My husband and I were very excited when given the opportunity to purchase the Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice™ in Stainless Steel at a discounted price in exchange for our honest review. I must say, this refrigerator is a stark improvement from our previous fridge, but there are a few things that keep it from earning all five starts. Here are my thoughts:
- I love the french doors that allow me to put wide products, packages, or containers on the shelves. However, while the refrigerator fits perfectly in the space - the doors do not open wide enough to easily remove the ice maker. In one sense it's nice that they don't swing out, but sometimes you need that extra movement and I haven't figured out a way to get the door to move out more (you can see the picture posted). To be clear, nothing outside the fridge is stopping the door from opening further- the door itself will not open any wider.
- The ice spheres are AMAZING and our whole family loves them. Seriously - even the German Shepherd has started staring his laser puppy eyes at the freezer door every time we walk by. If they could figure out a way to make them faster, then that would be fantastic.
- The app has my husband all geeked out. He's already hooked it up to our smart things to monitor the filter usage (you can even purchase the filter through the app), how many times the door opens, the precise AI cooling, changing the light brightness (dimming and all), altering the door chimes (and volume), monitoring the energy usage (there is also an AI energy saving mode), and even had integrated shopping lists where you can monitor expiration dates. I leave all that to him.
- I'm also digging the fact that the water fountain on the outside fits my 40-ounce tumbler. My last fridge I always had to hold my cup at an angle to fill it, but this one I can place the entire thing on the ledge and it will even accommodate my straw. Make filling it fast and easy.
- The ice spheres are AMAZING and our whole family loves them. Seriously - even the German Shepherd has started staring his laser puppy eyes at the freezer door every time we walk by. If they could figure out a way to make them faster, then that would be fantastic.
- The app has my husband all geeked out. He's already hooked it up to our smart things to monitor the filter usage (you can even purchase the filter through the app), how many times the door opens, the precise AI cooling, changing the light brightness (dimming and all), altering the door chimes (and volume), monitoring the energy usage (there is also an AI energy saving mode), and even had integrated shopping lists where you can monitor expiration dates. I leave all that to him.
- I'm also digging the fact that the water fountain on the outside fits my 40-ounce tumbler. My last fridge I always had to hold my cup at an angle to fill it, but this one I can place the entire thing on the ledge and it will even accommodate my straw. Make filling it fast and easy.
Overall, I would recommend this refrigerator to anyone in the market for a new refrigerator or just looking to upgrade. The ice balls alone make it pretty cool (pun intended).
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Perfect Fit and Thoughtful Design
on April 15, 2026
Posted by: Queen01B
from Whittier
[This review was collected as part of a promotion.] I recently got the Samsung Bespoke RF70H25GERAA refrigerator and honestly, I’m really happy with it. I was a little worried at first that going with a counter-depth fridge would feel too small compared to a bigger 30 cu. ft. one, but it ended up being the perfect size. It doesn’t feel cramped at all!
We did have to cut into the wall a bit to make it fit, but that was more because our old fridge was an older, smaller side-by-side. With how big most fridges are now, we would’ve had to make that change no matter what, so I don’t see it as a downside to this one.
The freezer is probably my favorite part. There’s a ton of usable space, and the top shelf with the sphere ice maker is such a nice touch. We’re big into whisky at home, so having that really takes our drinks up a notch. The freezer shelf took a couple tries to get used to. You have to push it in slightly before opening the door, but once you get it it’s super easy.
I also love the slide-in/slide-out shelf in the fridge. It makes it so much easier to fit taller items like wine bottles without having to rearrange everything. And the water dispenser area is taller than I expected, which is great because my big water jug fits perfectly.
Overall, the switch to this fridge was way smoother than I expected, and I’m really glad we went with it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The Perfect "Middle Ground" for a Modern Kitchen R
on April 14, 2026
Posted by: originalJT
from Des Plaines
[This review was collected as part of a promotion.] I’m currently redoing my kitchen, and because the footprint is on the smaller side, I was very particular about the "flow" of the room. I went with this counter-depth model specifically to avoid having a massive appliance protruding into the walking path, and it has made a world of difference.
Beyond the fit, the first thing that caught me off guard was just how quiet this unit is. After I plugged it in, I actually thought it was defective because I couldn’t hear a thing; I had to go to the back of the fridge just to feel if the fan was blowing warm air to confirm it was actually running. If you have an open-concept layout or a smaller home where appliance hum is usually an annoyance, this is a huge win.
I consider myself a "techy" person, but I have my limits, I don't want my refrigerator to look like a giant tablet. This Bespoke model hits the right balance by bringing the appliance into the modern age without it feeling over-engineered. While I don't really find myself using the AI features, the build quality feels premium and the fingerprint-resistant stainless steel actually lives up to the claim. It stays remarkably clean even with daily use.
You do lose some depth with a counter-depth model, obviously, but I’ve found that to be a bit of a blessing. In my old fridge, things would get lost in the "black hole" of the back shelves until they expired. This layout is very functional; if you can't see it immediately, you probably didn't need it anyway. As for the ice spheres, they are a great feature, though they aren't quite as crystal clear as I’d hoped. I’m planning to install a water softener and purifier system to see if that helps them reach that "craft cocktail" look, but even as-is, it’s a nice touch.
Ultimately, if you are tight on space but want something that feels sturdy and looks high-end without being a "smart-screen" eyesore, this is it. It’s quiet, sleek, and stays out of the way.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Constructed well and looks great
on April 10, 2026
Posted by: Nicole0022
from North Canton
[This review was collected as part of a promotion.] I love this refrigerator! It’s very spacious for a counter depth fridge, and it has a sleek and modern looking design. The sphere ice is really fun and one of my favorite features. I also really like that I’m able to fill tall cups with water from the dispenser. Overall, it’s constructed well and has a well thought out design, especially the zero clearance doors. I’m very happy with the look of this fridge and its features. It’s a perfect fit for my kitchen!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The Kitchen Upgrade I Needed
on April 9, 2026
Posted by: JessicaPeavey
from Crosby
[This review was collected as part of a promotion.] We recently upgraded to the Samsung Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator RF70H30GERAA and I genuinely didn’t expect to love a fridge this much.
The first thing I noticed was how seamless it looks in our kitchen. We don’t have a ton of extra space, so the zero clearance design made a huge difference. It fits clean, opens easily, and doesn’t feel bulky at all.
Now let’s talk about the Sphere Ice… because I didn’t think I’d care, and now I’m obsessed. It melts so much slower than regular ice, so my drinks stay cold without getting watered down. It’s one of those little upgrades that just makes everything feel a bit more elevated.
One of my favorite unexpected things we’ve done is turn the “cheese drawer” into snack drawers for the kids. And they LOVE it. They can grab their own snacks without digging through the whole fridge, which makes life so much easier for me and gives them a little independence too.
The water and ice dispenser is also tall enough for my bigger bottles and pitchers, which is such a small detail but makes a big difference day to day.
Overall, it’s just made our kitchen function better. It looks beautiful, works for our busy family, and has those little thoughtful features that you actually end up using every single day.
I would recommend this to a friend!
Written by a customer while visiting The Insiders