Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Average customer rating
4.7
(418 Reviews)
Rating breakdown 418 reviews
5 Stars
334
4 Stars
71
3 Stars
7
2 Stars
3
1 Star
3
98%of customers recommend this product.
(
297 out of
302)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Customer Rating
5
Great product anticipation!
on September 10, 2026
Posted by: Gram and Pop
from North East Texas
[This review was collected as part of a promotion.] My wife is loving the amount of open storage space that this refrigerator has. She can easily see what is on the separate shelves without having to remove items. The lighting inside is efficient and illuminates the interior for content perusal. The finish is smooth and easy to remove any smudges on the exterior. After installation the temperature was 37 degrees in the refrigerator and 0 degrees in the freezer within two hours. This is the first Samsung refrigerator we have owned, thus far we are very impressed with its performance. Very quiet and we do not notice it running. It will be convenient to have the dual ice makers and looking forward to the spherical long lasting I've that it makes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great space
on September 10, 2026
Posted by: marylee
[This review was collected as part of a promotion.] capacity good cooling working fits in my kitchen perfect love my finish ice making working good so far
that was my biggest concern as i heard from people that had problems with ice maker
that was my biggest concern as i heard from people that had problems with ice maker
Written by a customer while visiting Samsung US
Customer Rating
5
Great Fridge!
on September 9, 2026
Posted by: Robert
from Colton, CA
[This review was collected as part of a promotion.] I absolutely love my new Samsung fridge! It cools quickly, looks great, and the four different types of ice are such a fun and convenient feature. It’s been a great upgrade for my kitchen, and I’m very happy with my purchase!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Water dispenser
on September 9, 2026
Posted by: Dino
[This review was collected as part of a promotion.] The water dispenser only serves 2-3 glasses of cold water before it dispenses room temperature water.
Response from Samsung USBy Maria, Samsung Care, October 16, 2026
Hi Dino, we appreciate your feedback and we understand the importance of having refreshing cold water readily available whenever you need it.
The refrigerator stores typically about 2 to 4 glasses of cold water, and after that it may need some time to cool the incoming water again. If the chilled water has been used, adding ice to your drink is a great way to keep it crisp while the refrigerator cools more water.
Hope this helps.
Maria
Samsung Care
The refrigerator stores typically about 2 to 4 glasses of cold water, and after that it may need some time to cool the incoming water again. If the chilled water has been used, adding ice to your drink is a great way to keep it crisp while the refrigerator cools more water.
Hope this helps.
Maria
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
3
Newly purchased refridgerator
on September 8, 2026
Posted by: Stallion
from PORT SAINT LUCIE
[This review was collected as part of a promotion.] Good refrigerator so far. Door ice/water works well. The sphere Ice maker is slow and does not allow for much inventory. Going to 1/2 sphere only changes the size of the cube, does not impact inventory or how long it takes. Only had it just over a month so time will tell.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Jeffrey, Samsung, September 22, 2026
Hi Stallion, we appreciate hearing that the door ice and water dispenser have been working well, along with your feedback about the sphere ice production.
You may refer to page 44 of the user manual for more details about making sphere ice:
https://downloadcenter.samsung.com/content/UM/202606/20260610100953387/OID139014-00_FDR_RF80H_EN_260608.pdf
Thank you for selecting Samsung for your home appliance needs.
Jeffrey
Samsung Care
You may refer to page 44 of the user manual for more details about making sphere ice:
https://downloadcenter.samsung.com/content/UM/202606/20260610100953387/OID139014-00_FDR_RF80H_EN_260608.pdf
Thank you for selecting Samsung for your home appliance needs.
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Love the ice maker
on September 8, 2026
Posted by: Mansweekend
from Kingston, Tn
[This review was collected as part of a promotion.] This appliance has been great. Love the ice making system. It is very roomy and easy to use. It was an excellent choice.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Refrigerator!
on September 8, 2026
Posted by: JC010462
from SUMMERDALE
[This review was collected as part of a promotion.] We love our new Samsung refrigerator! I like the huge well lit inside. I love the ice balls. I love the front water dispenser that fits my tall cups and water jugs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ice ice ice
on September 8, 2026
Posted by: Telluride OSD
[This review was collected as part of a promotion.] We love the craft ice and dual. Ice maker. Doors don't feel quite as heavy as some of the refrigeration units we've had in the past.
Written by a customer while visiting Samsung US