Customer reviews from netgear.com
NETGEAR - Nighthawk M7 5G Mobile Hotspot with eSIM, WiFi 7, Up to 3.6 Gbps, Unlocked, 140 Countries, 32 Devices - Black
Average customer rating
4
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
6
4 Stars
0
3 Stars
2
2 Stars
2
1 Star
0
67%of customers recommend this product.
(
4 out of
6)
Customer Reviews for NETGEAR - Nighthawk M7 5G Mobile Hotspot with eSIM, WiFi 7, Up to 3.6 Gbps, Unlocked, 140 Countries, 32 Devices - Black
Customer Rating
2
Broke within 8 months
on October 5, 2026
Posted by: jplevene
Worked well then completly failed after 8 months. To get waaranty return help with Netgear is a nightmare. The app won't connect, no control via IP address over WiFi, could only connect to a laptop via USB which is completely useless. Even eSim failed and wouldn't connect to that.
Feel completly let down by Netgear with really bad support and a very unreliable product.
Feel completly let down by Netgear with really bad support and a very unreliable product.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, October 6, 2026
Hi jplevene,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear about the issues you have run into with your MH7150 and contacting Support. We would like to look into your case and see what other help we can provide. Please reach out to us with your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear about the issues you have run into with your MH7150 and contacting Support. We would like to look into your case and see what other help we can provide. Please reach out to us with your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: Mactavish
Verified Purchase:Yes
Really like this hotspot. No major problems. Only minor comment is it takes a while to boot up. I have successfully loaded 2 ESIMS and 1 sim. Nice to have options. It is pricey but you get what you pay for as they say.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Ggxx
Verified Purchase:Yes
This is a near-perfect mobile Wi-Fi device. The only downside is the difficulty in finding a telecom operator that sells cheap data SIM cards separately; you're forced to risk using your SIM card in the Wi-Fi device...
Written by a customer while visiting netgear.com
Posted by: Bev Bisbee
Verified Purchase:Yes
Works well but battery doesn't even last a day. Needs to be charged about twice daily.
Response from netgear.comBy NETGEAR Team, July 7, 2026
Hi Bev,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your MH7150. Several factors can affect battery life including screen brightness, standby time, data throughput, Mobile broadband signal strength (the better the signal, the longer the battery life) as well as WiFi range. For more information and optimization steps, please visit the MH7150 User Manual beginning on page 58: https://www.downloads.netgear.com/files/GDC/MH7110/MH7110_MH7150_UM_EN.pdf.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your MH7150. Several factors can affect battery life including screen brightness, standby time, data throughput, Mobile broadband signal strength (the better the signal, the longer the battery life) as well as WiFi range. For more information and optimization steps, please visit the MH7150 User Manual beginning on page 58: https://www.downloads.netgear.com/files/GDC/MH7110/MH7110_MH7150_UM_EN.pdf.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: World Traveler
Verified Purchase:Yes
The mobile Hotspot was easy to set up. It works with esim or sims cards.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Great Travel Hotspot with killer Wifi-Offload feature
on May 23, 2026
Posted by: lurch89
Used on a recent road trip - excellent alternative to carrier-provided hotspots. I used a pre-paid physical SIM and got full 5G speeds. The wifi offload feature is very useful. You can save mobile data when you are at home or near available wifi. Setup was super-easy (took me 5 minutes max to go from out of the box to online). The NETGEAR app isn't required to use the M7, but it does enhance the experience. Having eSIM as an option makes this a good product for international travel.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
3
It’s ok I guess. I’m not sure it has as much bang for my bucks.
on March 31, 2026
Posted by: Keri Levy
Verified Purchase:Yes
Product had rave reviews I’m not sure it was worth the price tag as I’ve had several issues with it remaining connected or connecting to my work computer.
Response from netgear.comBy NETGEAR Team, April 1, 2026
Hi Keri,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your connectivity between your MH7150 and your work computer. When experiencing an issue with your connectivity, we recommend a few troubleshooting steps such as power cycling both your MH7150 and work computer, try changing the wireless channels to see if there is any improvement and checking to see if the firmware is up to date. For more information, please visit the MH7150 User Manual on pages 34 & 52: https://www.downloads.netgear.com/files/GDC/MH7110/MH7110_MH7150_UM_EN.pdf.
We would like to follow up with you and see if you're still experiencing any issues. Please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your connectivity between your MH7150 and your work computer. When experiencing an issue with your connectivity, we recommend a few troubleshooting steps such as power cycling both your MH7150 and work computer, try changing the wireless channels to see if there is any improvement and checking to see if the firmware is up to date. For more information, please visit the MH7150 User Manual on pages 34 & 52: https://www.downloads.netgear.com/files/GDC/MH7110/MH7110_MH7150_UM_EN.pdf.
We would like to follow up with you and see if you're still experiencing any issues. Please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: Robertocarlo
Verified Purchase:Yes
Massive bulky brick w no touchscreen, no antenna plug, limited periods of 5G options only (max of 30days). Keeps disconnecting on 6ghz.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, March 25, 2026
Hi Robertocarlo,
Thank you for your review, we appreciate your valuable feedback regarding the size of the device as well as the options for eSIM and we want you to know that your experience is important to us. For more information on the full range of eSIM plans available, please visit the following link: https://www.netgear.com/mobile-wifi/hotspots/esim/. We would like to look further into your 6 Ghz disconnection issue you have been experiencing, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your valuable feedback regarding the size of the device as well as the options for eSIM and we want you to know that your experience is important to us. For more information on the full range of eSIM plans available, please visit the following link: https://www.netgear.com/mobile-wifi/hotspots/esim/. We would like to look further into your 6 Ghz disconnection issue you have been experiencing, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com