Customer Reviews for NordicTrack - X24 Bike with Pivoting 24" Touchscreen for a Best-In-Class Cycling Experience - Black
Customer Rating
1
Poor quality
on October 29, 2025
Posted by: Clifford A.
Have had the bike less than 3 months and the resistance and incline stopped working. Looks like a control board issue. Previously had the i15 and had the same issue (4 times). I was fooled into thinking the newer models were made better.
I bought the bike and the extended warranty at the same time. I kept getting emails and calls afterwards about purchasing an extended warranty. Even after I talked to someone about this and got it “resolved” I kept getting more calls and emails. You need to get your warranty systems linked up to avoid this. Annoying
I'm a little bit surprised, but I like this bike way more than I expected. I love my NordicTrack treadmill, but my stationary bike has always been a necessary evil for changing up my routine. However, I have really grown to enjoy the bike. The screen and functionality of the bike along with the incline changes keeps things interesting. The only drawbacks are that the cooling fans are too loud, and the saddle is a bit too firm. Saddles are a very individualized preference so it's great that any standard bike saddle can be used on the X24. Other than that, I'm looking forward to more miles on this bike!
The NordicTrack X24 offers an excellent riding experience, especially with its seamless iFIT integration and highly adjustable frame that accommodates various rider sizes. The ability to create custom routes using Google Maps adds an engaging, real-world dimension to workouts, while the resistance and elevation adjustments are smooth and responsive. However, the handlebar padding is quite firm, which can lead to hand discomfort during longer rides, and a drop-bar option would be a welcome alternative. Additionally, the “create your own ride” feature could benefit from refinement, as elevation changes tend to be abrupt and could use a smoothing function for more realistic terrain simulation. Overall, it’s a fantastic, durable bike that delivers a quality ride every day—you won’t be disappointed with this purchase.
I’ve had my X24 Bike for 2 months now and I absolutely love it. I enjoy the trainers and all the different terrains you get to see while riding. I highly recommended this bike and will be a future NordicTrack customer
Fantastic bike, the incline/decline really push you to work harder. UI with screen is fantastic and easy to use with different accounts. Adding a menu style list for workouts would be helpful.
So far I’m very satisfied with my bike. Just got the HR monitor and it sometimes shows my HR on the monitor and sometimes it doesn’t. But overall I like the machine.
We have a few scattered equipment in our basement. The X24 completes our home gym and I get excited each morning to wake up and go downstairs for a workout. I enjoy all the series and following along with trainers. The app tracks my activity on the bike, which comes in handy when I want to set goals