Customer reviews from jbl.com
JBL - Endurance Zone - TRUE Wireless Bluethooth Open-ear Sport headphones - 2025 - Black
Average customer rating
4.3
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
13
4 Stars
8
3 Stars
5
2 Stars
0
1 Star
0
Customer Reviews for JBL - Endurance Zone - TRUE Wireless Bluethooth Open-ear Sport headphones - 2025 - Black
Customer Rating
3
Small, sporty yet packs a kick!
on December 23, 2025
Posted by: GiuseppeD
[This review was collected as part of a promotion.] The JBL Endurance Zone straight out of the box the packaging is great and the case is the perfect size to put in a back pocket or a medium sized pouch of a gym bag. The texture and weight of the product is just right. They have a matte finish where it is needed and slim enough to go around your ear perfectly. Audio quality was good for what it is. There are not bone conducting which I thought initially, they are what is referred to as JBLs OpenSound Technology. The earbuds when properly fitted are just above your ear passage. The sound is bold, crisp and clear with an amazing amount of sound out of small package. So far while using the earbuds I never had any issues with running out of power. These guys handled Music to pod casts to some light doom scrolling without issue. Over all I really liked these earbuds but they just didn’t fit my ears well. I have very small ear passages and the area of the concha and antihelix is narrow (look up parts of the ear) on me. So they did not fit as tight as I would like them to when at the gym. No they did not fall off, not once but they definitely move a bit which is expected with “Sports” earbuds. They come with everything pictured, but do not include a usb-c charge cable. Its not a huge deal but it was worth mentioning.
Response from jbl.comBy Customer Support, December 27, 2025
Thank you for your feedback. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. Additionally, in efforts to reduce the environmental impact of our electronic equipment, we decided to remove the power cable in our newest models, like JBL Endurance Zone. Feel free to use any charging cable and power adapter with a power rating of at least 5 volts and 1 amp that you have at home.
Written by a customer while visiting jbl.com
Customer Rating
4
Well built with premium sound and thoughtful desig
on December 24, 2025
Posted by: TroyC
[This review was collected as part of a promotion.] I’ve put the JBL Endurance Zone headphones through everyday walks and workouts, and they make a strong first impression. From a build and design standpoint, they’re clearly well made. They feel durable, thoughtfully designed, and premium the moment you pick them up. The sound quality is strong and polished, and overall ease of use is solid. Pairing was simple, the controls were intuitive, and once they’re on, you can focus on moving.
One thing worth noting is that these do not plug into your ear like traditional earbuds. Even so, outside noise did not interfere as much as I expected, which was a pleasant surprise. That said, I personally prefer earbuds that sit inside the ear canal, and this design is not my favorite. For me, they did not feel as secure. I often felt like they were in danger of falling off, especially while walking or working out. It could be a fit issue, as I may have smaller ears, but I found myself adjusting them more than I wanted.
I do see plenty of people using this style of headphone, so there is clearly a market for it. For the right person, these could be a great option. They are well built, sound great, and are clearly designed with active use in mind. They are just not the right fit for me personally, and that comes down to preference rather than performance.
One thing worth noting is that these do not plug into your ear like traditional earbuds. Even so, outside noise did not interfere as much as I expected, which was a pleasant surprise. That said, I personally prefer earbuds that sit inside the ear canal, and this design is not my favorite. For me, they did not feel as secure. I often felt like they were in danger of falling off, especially while walking or working out. It could be a fit issue, as I may have smaller ears, but I found myself adjusting them more than I wanted.
I do see plenty of people using this style of headphone, so there is clearly a market for it. For the right person, these could be a great option. They are well built, sound great, and are clearly designed with active use in mind. They are just not the right fit for me personally, and that comes down to preference rather than performance.
Written by a customer while visiting jbl.com
Customer Rating
3
Not for me
on December 26, 2025
Posted by: JohannaR
[This review was collected as part of a promotion.] These headphones charge pretty quickly, but they do not include a charging cable. Nice design, but this is not made for everyone. I have smaller ears, so they do not fit properly. The sound quality is pretty good. The Bluetooth connection was quick and straight forward.
Response from jbl.comBy Customer Support, December 28, 2025
We appreciate you taking the time to provide us with your feedback. We'll make sure to share your feedback with the appropriate team. If you need more help with your JBL Endurance Zone, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5
Comfortable Design with Impressive Sound and Batte
on December 30, 2025
Posted by: LALITJ
[This review was collected as part of a promotion.] JBL another new products and upgrade is a must thing. Endurance Zone delivers an excellent overall experience. The earphones are very comfortable to wear and fit perfectly in the ears. They are easy to put on, stay secure, and can be used for long periods without causing discomfort.
The sound quality is clear and well-balanced, with good bass and crisp vocals, making it suitable for music, calls, and videos. Whether used indoors or on the go, the audio performance remains consistent and enjoyable.
Another strong point is the battery life. The earphones last for several hours on a single charge, and with the charging case, they easily support extended daily use without frequent recharging.
The app works smoothly and is very user-friendly. It allows easy control of settings and sound customization, enhancing the overall user experience.
Overall, this earphone is a great choice for anyone looking for comfort, good sound quality, reliable battery life, and seamless app integration.
Written by a customer while visiting jbl.com
Customer Rating
5
Secure hold and clear sound
on December 31, 2025
Posted by: FrederickN
[This review was collected as part of a promotion.] Very secure fit. Connects to device easily. Also, easy connects to second device. After using them during a full work day still have about half battery life.
Written by a customer while visiting jbl.com
Customer Rating
4
Great Value for the money!
on January 1, 2026
Posted by: BrianR
[This review was collected as part of a promotion.] I really like how the earbuds fit over my ears. They are very light and hardly noticeable. I also like how they fit. They stay put as I'm moving around throughout the day. I really like how I can use them to talk on the phone Hands free. The only drawback is how sensitive the controls are. If I need to adjust them around my ears, its easy to accidentally bump the top and sides of the earbuds, thus pausing, skipping ahead, or adjusting the volume.
Written by a customer while visiting jbl.com
Customer Rating
5
Great sounding sport earbuds
on January 5, 2026
Posted by: ChrisS
[This review was collected as part of a promotion.] I am so used to my work earbuds. I forgot what truly great sounding earbuds are. When I first opened the case super easy to pair with Bluetooth. Very comfortable on your ears. Love the JBL OpenSound technology. I commute in a big city and walk around, so I like to hear ambient sound. The earbuds stay in place during activities and just sound amazing.
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent headphones!
on January 8, 2026
Posted by: bryand47_1451
[This review was collected as part of a promotion.] These headphones are great! I love the fact that they are open sound and they don’t protrude into your ear canal. They are lightweight and appear to be very durable. The sound from these are excellent, plenty of bass and clarity, plus the microphone for phone calls works perfectly! I have used these running on the treadmill, running outside in the elements of mist, and while working out lifting weights. These stay in place and have never fallen off or moved. The IP68 water and dust proof works great along with the PulseDry in the app. The app is great in that it lets you customize everything with the headphones like equalizer, balance, and tone of phone calls. These headphones connected immediately out of the box and have automatically connected when I go to use them. The battery life seems to last a very long time and charging to full only takes a couple of hours. The command buttons work great also with just a tap on the headset. Overall, I think JBL hit a home run with these durable, excellent sounding headphones! Definitely put these at the top of your list, you won’t be disappointed!
Written by a customer while visiting jbl.com