Customer Reviews for LG - 6.3 Cu. Ft. Freestanding Electric Convection Smart Range with Air Fry and WideView Window - Stainless Steel
Customer Rating
1
Hate this!
on January 28, 2026
Posted by: Imjo
from Florida
I can’t tell you how much I hate this stove/oven. It cooks too hot and you can’t dimmer it’s just too hot! Will never buy lg again.
Quality
1
Features
1
Value
1
Response from lg.comBy LG, January 29, 2026
Hi, Imjo. Thank you for sharing your experience with your LG Oven. The way you described the stove and oven running hotter than expected and the difficulty adjusting the heat gives a clear picture of what you’re encountering while cooking. Your feedback about temperature control and overall usability is helpful for us to review so we can better understand how the unit is performing in your kitchen. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this temperature‑control issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG range and oven operation: https://www.lg.com/us/support/help-library/lg-range-cooktop-troubleshooting-heating-issues--20150482919447 ^James
Written by a customer while visiting lg.com
Customer Rating
1
Avoid this range!
on February 3, 2026
Posted by: Dave38124LGmademedothis
from Cincinnati Ohio
Garbage! I'm on my third cooktop for this unit. The burners stay on went off, heat high when they are on the lowest setting, non-stop issues!
Quality
1
Features
1
Value
1
Response from lg.comBy LG, February 4, 2026
Hi, Dave. Thank you for sharing your experience with your LG Range. The issues you’re seeing with the cooktop burners staying on, overheating at low settings, and the repeated replacements you’ve already gone through give a very clear picture of what’s been happening, and your feedback helps highlight the behavior you’re encountering with the unit. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this cooktop performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for support resources related to LG cooktops and ranges: https://www.lg.com/us/support/help-library/electric-burners-cycling-onoff--20154848458255 & https://www.lg.com/us/support/help-library/lg-range-cooktop-troubleshooting-heating-issues--20150482919447 ^James