Customer Reviews for LG - 30-in Wide 6.3 Cu. Ft. Freestanding Electric Convection Smart Range with 4 Elements, Air Fry and WideView Window - Stainless Steel
Customer Rating
3
Setting elements flaw
on July 9, 2026
Posted by: Geoff Ward
Using stainless steel cleaner and polish removed ALL the element settings. I e had to draw them on with a marker to see whether or not I have the element on the right setting. Bad design. Also, the proofing aspect of this oven is set to high to proof bread correctly.
Response from lg.comBy LG, July 14, 2026
Hello, Geoff. We appreciate you sharing your rating and feedback regarding your LG LREN6321YE Range. We recognize your experience with the control panel markings and the temperature of the proofing function. To help protect the exterior markings, we recommend wiping the control area gently using only a soft microfiber cloth dampened with warm, soapy water instead of abrasive cleaners or polish. You can refer to this helpful link: https://www.lg.com/us/support/help-library/general-maintenance-and-cleaning-ranges-and-cooktops--20152320015536ELR?srsltid=AfmBOorc4hDHkyv9JTglVGGPhdY801-NhMgJbSvNMror3TRH4kbwLVU0 For the proofing option, ensuring the oven rack is placed in the recommended lower position and keeping the door completely closed will help maintain the delicate temperature balance required for dough. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
[This review was collected as part of a promotion.] "I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. So far, I love this stove! Heats fast, bakes well & looks great in my kitchen. Only thing I docked a star off for is that I can’t fit the little rubber stopper to prevent crumbs from falling on one side so it’s only on one side, not both. Overall, I recommend!
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
4
Value
4
Response from lg.comBy LG, June 30, 2026
Hi, Caitlyn! Your new LG stove is looking sharp and cooking fast, which is exactly what we like to hear. We love knowing it has become a great addition to your kitchen routine. We appreciate your helpful note about the fit of the rubber crumb stopper and will be sharing that feedback with our product team to keep our designs perfectly tight. Thank you for your support. ^James
Literally worst stove I’ve ever had. Had it for about a year and a half, the main burner no longer works at all. Front burners get way too hot, I still burn food on the lowest settings possible. Back burners heat okay but are very small. I have done everything in my power to figure out how to cook a pot of rice to a desirable consistency. I have to use my rice cooker! We bought a fridge as well from the same line which has been great, but the oven sucks!
Quality
1
Features
1
Value
1
Response from lg.comBy LG, June 17, 2026
Hi, Dani. Thank you for taking the time to share your review about your LG appliance, model DLHC1455W. We hear your thoughts regarding how your cooking elements heat and your experience with temperature control during meal preparation, and we always aim to ensure our products deliver the precise, reliable performance your kitchen expects from our brand.
To help manage your heating elements and ensure your burners operate at the correct temperature settings, we recommend verifying that the burner caps and heads are completely clean and properly seated flat on the assembly, as any gaps or residue can disrupt the heat distribution. It is also beneficial to ensure you are using cookware with flat, heavy bases that match the size of the active cooking zone, which prevents heat concentration and helps cook foods evenly without scorching. For comprehensive, step-by-step guidance on testing and managing your surface heating elements, please review our official support resource here: https://www.lg.com/us/support/help-library/lg-gas-and-electric-ranges-cook-top-burners-or-eyes-not-working--20152322770076.
We want to help ensure your kitchen setup operates perfectly for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
[This review was collected as part of a promotion.] I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. Overall, I’ve been very pleased with this range. The quick boil function helps me boil water noticeably quick and efficiently. The oven also preheats rather quickly and has assisted me in preparing evenly cooked means for my family. I’ve noticed that not only are foods cooked evenly, but they are consistently crispy and tender where it matters most! This oven has all the features I’m used to plus more! I’ve recently connected it to the ThinQ app and am enjoying its smart functions. I would recommend this oven to anyone looking for a sleek and powerful range to make delicious foods at home.
Response from lg.comBy ^Rich, LG Digital Care Team, May 30, 2026
Hello there! Thanks for the fantastic review. Sounds like your new range is hitting all the right notes, from quick boils to those perfectly cooked meals that make home cooking even more rewarding. If you ever need anything down the road, @LGUSSupport is always here to help. #LifesGood ❤️ ‑LG Digital Care Team ^Rich
LG may have successfully created the worst, most inconsistent stovetop I have ever had to deal with. It is wildly inconsistent on heating, even turning it to 2 out of 10 would often overheat and ruin pans for me. This stovetop is nearly unusable.
Quality
1
Features
1
Value
1
Response from lg.comBy LG, April 28, 2026
Hi, Matt. Thanks for sharing your experience with your LG stovetop. We appreciate you letting us know how the heating levels are behaving on your unit, especially when lower settings are still causing pans to overheat. Your feedback gives us helpful insight into how your specific LG model is performing, and we want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your heating‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guidance on any issue your LG Range: https://www.lg.com/us/support/help-library ^James