Customer Reviews for Electrolux - Front Load Perfect Steam Electric Dryer with Instant Refresh 8.0 Cu. Ft - Denim Blue
Customer Rating
5
Great dryer
on January 13, 2024
Posted by: Dwhit
from Houston
We replaced a 2 yr old other brand washer so also got a new dryer. This dryer is night and day from our old one in performance. It was 8 years old but this one is an excellent dryer.
Overall dryer is good, a lot of good functionality. The normal cycle doesn’t dry bigger loads as it is energy efficient and heat doesn’t seem to be as high. Steam function and dry boost is nice.
Response from www.electrolux.comBy Maria, Online Outreach Specialist, January 9, 2024
We want to personally thank you for sharing your important quality concerns and experience with us. Please know that one of our goals is to customer satisfaction an your feedback is helpful to us and has not gone unnoticed. If there's anything we can do to assist you, please don't hesitate to connect with us via live chat or call us at 1-(877) 435-3287Monday-Friday 8:30 am- 8:00 pm EST. - Maria
We replaced our 12 year old Electrolux with the newer one just because repairman was a mounts out and parts take a while to get here. That’s the only reason for new machine
My. old dryer actually removed wrinkles better. I could do a 15 minute time dry with a damp cloth which would remove wrinkles from delicates. The time dry is 30 minutes on the Electrolux dryer and I'm concerned about using the high heat on the Instant Refresh cycle for my delicates.
Response from www.electrolux.comBy Christian, Online Outreach Specialist, January 4, 2024
We are sorry your experience didn’t match your expectations with your dryer. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via live chat or call us at 1 877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.