Just received our new washer a couple of weeks ago and so far it’s been great! Really quiet and love how clean our clothes have been coming out. Nice looking machine with all the options we need.
It is the loudest washing machine I have ever owned. I love the color and all the bells and whistles but it is the noisiest washing machine. It squeaks, and when it is spinning, you think it will come through the wall or drop through the ceiling. If you put anything on top, it rattles right off. We have to run it during the evening when we are not working or sleeping, even behind closed doors. And yes, it is balanced. I am trying to put in a warranty claim to see if I may have been provided a defective machine.
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, February 19, 2025
Hi valued customer,
Thank you for making time to provide us with your feedback. We are saddened to know that this has been your experience with the appliance for a short period of time. Your experience matters to us, and we want to make sure that your concern is getting all the assistance you need.
Kindly check your inbox as we have sent you an email so we can properly address your concern. You may also reach out to us via phone at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help.
Our Kenmore Dryer went out and as a mom, I was DESPERATE to get something ASAP. I picked Electrolux on a whim and I am so glad I did. They’re not only pretty, (I got the glacial blue) but efficient and high quality. I’m so glad I went with this brand.
Response from www.electrolux.comBy Jaycee, Online Outreach Specialist, February 14, 2025
Thank you so much for the wonderful 5-star review! We’re so glad to hear that you’re happy with your new Electrolux dryer, especially after being in such a desperate situation. We’re thrilled that the glacial blue color is not only beautiful but also meets your needs in efficiency and quality.
It’s our goal to provide excellent products, and we’re confident you’ll enjoy your dryer for many more years to come. If you ever need assistance, don’t hesitate to reach out. Thanks again for choosing Electrolux, and we appreciate your kind words!
I believe in holding on to good appliances as long as I can. So, after 20 years of service with my prior clothes washer and dryer, I looked for highest rated replacements. The Electrolux washer and dryer I purchased are fantastic. I bought the pedestals, too. They make using the front loaders so much easier to use. Both appliances work like a dream.