Customer reviews from www.electrolux.com
Electrolux - Front Load Perfect Steam Washer with LuxCare Wash - 4.5 Cu. Ft - Denim Blue
Average customer rating
4.8 out of 5
4.8
(1,196 Reviews)
Open Ratings Snapshot
Rating breakdown 1,196 reviews
5 Stars
1,023
4 Stars
142
3 Stars
14
2 Stars
6
1 Star
11
Best Buy Privacy Policy
Customer Reviews for Electrolux - Front Load Perfect Steam Washer with LuxCare Wash - 4.5 Cu. Ft - Denim Blue
Customer Rating
4 out of 5
4
Drain filter access
on April 5, 2026
Posted by: SuzanneW
Any chance you could outline how to access and clean out the drain filter. There is no front access.
Response from www.electrolux.comBy Maria, Online Outreach Specialist, April 8, 2026
Thank you for reaching out! On most Electrolux washers, the drain filter is accessed internally rather than from the front. For detailed instructions on how to safely locate and clean it, our team can guide you step by step.

You can send us a direct message, chat via Live Chat at Electrolux.com or call 1-(877) 435-3287 (Monday–Friday, 8:30 am–8:00 pm EST) for assistance. —Maria
Written by a customer while visiting www.electrolux.com
Customer Rating
5 out of 5
5
I love my new washer and dryer!
on April 3, 2026
Posted by: Washing Grammie
from Savannah, GA
I have enjoyed all the features on my washer especially the fact that I can add garments after it has started.
Response from www.electrolux.comBy Maico, Online Outreach Specialist, April 6, 2026
Hi there, Washing Grammie! Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying all the features of your Electrolux washer, especially the convenience of adding garments after the cycle has started.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!

- Maico
Written by a customer while visiting www.electrolux.com
Customer Rating
5 out of 5
5
Great Quiet Mqchine
on April 3, 2026
Posted by: MCRG
from SC
Nice 400 series washer to match our dryer. Quiet and efficient.
Response from www.electrolux.comBy Sam, Online Outreach Specialist, April 3, 2026
Hello MCRG!

Thank you for sharing your feedback on your Electrolux 400 Series Front Load Washer! We’re glad to hear that your Electrolux 400 Series Front Load Washer - 4.5 Cu. Ft. is a great match for your dryer and that you’re enjoying its quiet and efficient performance. It’s always wonderful to know our appliances are delivering both convenience and reliability. We truly appreciate you taking the time to share your experience.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting www.electrolux.com
Customer Rating
5 out of 5
5
So Far, So Good
on April 1, 2026
Posted by: Rosie75
from Chicago, IL
My husband and I bought an Electrolux washing machine to replace a one year old Whirlpool that died suddenly. After using our new Electrolux for a few weeks, we are both wondering if the Whirlpool was even getting our clothes clean, as our clothes since obtaining the Electrolux washer smell much cleaner and don't have a grimy feel to them.
The washer is straightforward, easy to use, and far quieter than we imagined.
Glad we spent the extra money to get this!
Response from www.electrolux.comBy Maico, Online Outreach Specialist, April 3, 2026
Good day, Rosie75! Thank you for sharing your experience! We’re thrilled to hear that your new Electrolux washing machine is leaving your clothes cleaner, fresher, and free of that “grimy” feel. It’s wonderful to know that you find it straightforward to use and quieter than expected. Your satisfaction truly makes our day.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you again for choosing Electrolux, and enjoy your clean, fresh laundry!

- Maico
Written by a customer while visiting www.electrolux.com
Customer Rating
4 out of 5
4
Wish it had a soak feature
on April 1, 2026
Posted by: Weird washer
from lamsaskansas
It never occurred to me a modernwadhwee would not have a soak cycle. It washes ok. It is s a pretty color…
Response from www.electrolux.comBy Rox, Online Outreach Specialist, April 2, 2026
Thank you for sharing your honest feedback—we truly appreciate it. We understand how useful a soak feature can be, and we’re sorry to hear this was something you expected but didn’t find on your washer. Your input is valuable and will be shared with our team as we continue to improve our products.

We’re glad to hear you’re satisfied with the washing performance and enjoying the design and color. If you’d like tips on alternative cycles or options that can help achieve a similar soaking effect, we’d be happy to assist.

Please feel free to connect with us via live chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always here to help.

-Rox
Written by a customer while visiting www.electrolux.com
Customer Rating
4 out of 5
4
Clean Filter??
on March 30, 2026
Posted by: Jim48
from Salinas, CA
Love the many options provided. Ease of use is excellent. However, cleaning the filter will require a assistance. Question: why isn't there an easy access point to drain and clear the filter without disassembly through the rear panel? All previously owned washing machines allowed easy front access.
Response from www.electrolux.comBy Reed, Online Outreach Specialist, April 1, 2026
Hi Jim48! Thank you for sharing your feedback—we’re glad to hear that you love the variety of options and find the washer easy to use.

We understand your concern regarding the filter. On this model, accessing and cleaning the filter does require removal of the rear panel, which differs from front-access designs on some other washers. Your feedback is valuable and will be shared with our product team for consideration in future designs.

If you need guidance on safely cleaning the filter or any other questions, you can reach us via live chat at Electrolux.com or call 1-877-435-3287, Monday through Friday, 8:30 AM – 8:00 PM ET.

— Reed
Written by a customer while visiting www.electrolux.com
Customer Rating
5 out of 5
5
Electrolux Front Load Washer
on March 29, 2026
Posted by: Gayle washer
from Mass
I never knew Electrolux made anything but great vacuums! The washer and dryer are just as great!
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, April 1, 2026
Thank you for sharing your experience! We’re thrilled to hear that your Front Load Perfect Steam™ Washer with LuxCare® Wash and the matching dryer are living up to your expectations.

It’s always exciting when a brand exceeds your expectations in a new product category. We appreciate your feedback and hope you continue to enjoy the performance and convenience of your Electrolux appliances for years to come.

If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting www.electrolux.com
Customer Rating
5 out of 5
5
Quiet, efficient.
on March 28, 2026
Posted by: Mgude
from Lutz, FL
Love how quite it is, love the color, perfect fit for stacking.
Response from www.electrolux.comBy Rox, Online Outreach Specialist, March 31, 2026
Thank you so much for your kind feedback, Mgude! We’re delighted to hear you’re enjoying how quiet and efficient your unit is, and that the design, color, and stacking fit are working perfectly for your space. It’s always great to know it’s a seamless addition to your home!

If you ever need assistance or have any questions, feel free to connect with us via live chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST—we’re always happy to help.

-Rox
Written by a customer while visiting www.electrolux.com
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