Customer reviews from www.electrolux.com
Electrolux - Front Load Perfect Steam Washer with LuxCare Wash - 4.5 Cu. Ft - Denim Blue
Average customer rating
4.8 out of 5
4.8
(1,196 Reviews)
Open Ratings Snapshot
Rating breakdown 1,196 reviews
5 Stars
1,023
4 Stars
142
3 Stars
14
2 Stars
6
1 Star
11
Best Buy Privacy Policy
Customer Reviews for Electrolux - Front Load Perfect Steam Washer with LuxCare Wash - 4.5 Cu. Ft - Denim Blue
Customer Rating
2 out of 5
2
Wrinkles every time!
on October 19, 2026
Posted by: Foolhatch
Worst machine ever! All my laundry comes out wrinkled!! Don't know what is wrong with it but wish we NEVER bought it!
Response from www.electrolux.comBy Reed, Online Outreach Specialist, October 26, 2026
Hi Foolhatch, we're sorry to hear that your laundry is coming out wrinkled after every wash. We understand how frustrating this is, especially when you expected your Electrolux washer to make laundry day easier. To help reduce wrinkles, we recommend avoiding overloading the drum, removing clothes promptly when the cycle ends, and selecting a cycle and spin speed appropriate for the fabrics being washed. If the issue continues despite these steps, we'd like to help you determine what may be causing it. Please visit Electrolux.com to chat with us live or call 1-877-435-3287, Monday through Friday, from 8:30 a.m. to 8 p.m. ET.

— Reed
Written by a customer while visiting www.electrolux.com
Customer Rating
5 out of 5
5
Bought both machines.
on October 19, 2026
Posted by: Stewart Ranch
from Copperas Cove, Texas.
This rating is for the machines only - not for the installation.
Response from www.electrolux.comBy Maico, Online Outreach Specialist, October 26, 2026
Hello there, Stewart Ranch! Thank you for choosing Electrolux for both your washer and dryer! We appreciate you taking the time to share your feedback and clarify that your rating reflects the machines themselves rather than the installation experience. Your feedback is important to us, and we hope you continue to enjoy the performance and convenience of your Electrolux appliances.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you, and have a great rest of your day!

- Maico
Written by a customer while visiting www.electrolux.com
Customer Rating
5 out of 5
5
So far so good
on October 15, 2026
Posted by: Nbts1234
I had a similar model for 8 years before it broke. I had to get another Electrolux so that it would stack with the dryer. I’m happy with it so far, cleans well and has plenty of settings. The door window is now plastic, not glass, so I’m hoping it holds up. I also hoping I don’t have the mold in the gasket like I did with the last machine. I’m trying to wipe it dry after each use.
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, October 16, 2026
Hi there. Thank you for sharing your experience and for choosing Electrolux again! We're happy to hear that your new washer is cleaning well and that you're enjoying its variety of settings. We understand your concerns about the door window and gasket maintenance, especially after your experience with your previous machine. Wiping the gasket dry after each use is a helpful practice to reduce moisture buildup. We truly appreciate your continued trust in Electrolux and hope your new washer serves you well for many years to come!
If you need more assistance, feel free to chat with us online at Electrolux.com or via phone at 1-(877) 435-3287, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting www.electrolux.com
Customer Rating
5 out of 5
5
Electrolux Washer
on October 14, 2026
Posted by: Mariela
from Greensboro, NC
Love my washer, water saver, spacious for my family of 10.2 adults 8 kids. Im finally able to finish washing all my laundry in one weekend. Love it!
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, October 19, 2026
Hi there. Thank you for sharing your wonderful experience! We’re thrilled to hear that your Electrolux washer’s spacious capacity and water-saving features are making laundry day so much easier for your family of 10. It’s fantastic that you can now get all your laundry done in just one weekend! We appreciate you choosing Electrolux and hope your washer continues to make your family’s laundry routine more convenient.
If you need more assistance, feel free to chat with us online at Electrolux.com or via phone at 1-(877) 435-3287, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting www.electrolux.com
Customer Rating
5 out of 5
5
Washed up
on October 13, 2026
Posted by: Cleaned up
from Colorado
The washing machine cleans very well. I especially like that the machine dissolves the soap pod before it goes into the washer eliminating the pods from not dissolving like my other machine.
Response from www.electrolux.comBy Angel, Online Outreach Specialist, October 15, 2026
Hi, Cleaned up! Thank you for taking the time to share your experience! We're delighted to hear that your washer is cleaning so well and that you're enjoying the convenience of the pod-dispensing feature. It's great to know that it helps fully dissolve detergent pods before they enter the wash, providing a more effective and hassle-free laundry experience. If you need further assistance, please feel free to contact us via Live Chat at electrolux.com or call us at 1-(877) 435-3287, Monday-Friday, 8:30 a.m. - 8:00 p.m. EST. Our team will be happy to assist you with anything you may need. -Angel
Written by a customer while visiting www.electrolux.com
Customer Rating
5 out of 5
5
Excellent Washer
on October 13, 2026
Posted by: rhonda9370
from Fort Worth, Texas
I have had my electrolux washer for a month now and it has been wonderful. It's quiet and washes my clothes perfectly. Will definitely be buying the dryer when my now dryer goes out on me.
Response from www.electrolux.comBy Angel, Online Outreach Specialist, October 15, 2026
Hi, rhonda9370! Thank you for sharing your experience! We're delighted to hear that your Electrolux washer has been performing so well during your first month of ownership. It's wonderful to know that you're enjoying its quiet operation and excellent cleaning performance. Your confidence in choosing an Electrolux dryer in the future means a great deal to us.
If you ever have any questions or need assistance, please feel free to contact us via Live Chat at electrolux.com or call us at 1-(877) 435-3287, Monday-Friday, 8:30 a.m. - 8:00 p.m. EST. We're always happy to help ensure you continue enjoying the best possible experience with your appliance. -Angel
Written by a customer while visiting www.electrolux.com
Customer Rating
4 out of 5
4
Still forming an opinion!
on October 13, 2026
Posted by: Nicewsherboy
from Edmond
So far it's been a nice washing machine, Thankful to not purchase a Whirlpool!
Response from www.electrolux.comBy Reed, Online Outreach Specialist, October 14, 2026
Hi Nicewsherboy, thank you for sharing your feedback! We’re glad to hear that your Electrolux ELFW7437AT washer has been a positive addition to your home so far. We understand that it takes time to fully evaluate a new appliance, and we hope you continue to enjoy its cleaning performance and convenient features as you get to know your washer. We appreciate you giving Electrolux a try and hope it continues to meet your expectations for years to come!

If you have any questions or need assistance, please visit Electrolux.com to chat with us live or call 1-877-435-3287, Monday through Friday, 8:30 a.m. to 8 p.m. ET.

— Reed
Written by a customer while visiting www.electrolux.com
Customer Rating
5 out of 5
5
EXCELLENT
on October 13, 2026
Posted by: ROBINS
from ROCKDALE, TX
WASHER IS QUITE AND CLEANS CLOTHES.
LOVE THE FACT THAT I CAN WASH A KING SIZE COMFORTER WITHOUT ANY PROBLEMS.
Response from www.electrolux.comBy Rox, Online Outreach Specialist, October 13, 2026
Hi Robins,

Thank you for sharing your feedback! We’re thrilled to hear you’re enjoying your Electrolux washer’s quiet operation and cleaning performance. It’s especially great to know it can handle your king-size comforter with ease! We truly appreciate you choosing Electrolux.

If you ever have any questions or need assistance, connect with us via live chat at www.electrolux.com, or call our Customer Care Team at 1-877-435-3287, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.

-Rox
Written by a customer while visiting www.electrolux.com
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