Customer reviews from www.electrolux.com
Electrolux - Front Load Perfect Steam Washer with LuxCare Wash - 4.5 Cu. Ft - Denim Blue
Average customer rating
4.8
(912 Reviews)
Rating breakdown 912 reviews
5 Stars
771
4 Stars
116
3 Stars
11
2 Stars
4
1 Star
10
Customer Reviews for Electrolux - Front Load Perfect Steam Washer with LuxCare Wash - 4.5 Cu. Ft - Denim Blue
Customer Rating
1
beware
on June 9, 2022
Posted by: swwe
cycles are reversed as there is no soap during wash cycle-yes, I have sat and watched the whole process. have called Electrolux-their answers-do clean wash cycle-done-no difference-use white vinegar in rinse cycle-done-no difference. last time washed towels had to do 6 extra rinse cycles to get rid of soap-no water or energy saving there
Response from www.electrolux.comBy R'Shaye, Online Outreach Specialist, June 10, 2022
Hello,
We want to help! We understand you are having trouble with the washer not adding your detergent to the wash cycle. Please check your email for further communication on this matter. -R'Shaye
We want to help! We understand you are having trouble with the washer not adding your detergent to the wash cycle. Please check your email for further communication on this matter. -R'Shaye
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Soap maker
on May 13, 2022
Posted by: Sick of soap
No suds during wash loaded with suds during rinse/extra rinse. Doing another rinse/spin no help as machine begins emptying process at 9 minutes of 12 minute cycle. Something is very wrong with this machine
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , May 16, 2022
We apologize for any troubles you are experiencing with your washer and we would like to gain a little more insight to see how we can help.
At your convenience, please connect with us via live chat or connect with us by phone at 1-877-435-3287 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
We look forward to speaking with you!
Best Regards,
Ciara
At your convenience, please connect with us via live chat or connect with us by phone at 1-877-435-3287 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
We look forward to speaking with you!
Best Regards,
Ciara
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Beautiful Upgrade
on June 23, 2024
Posted by: Perfect Pair
from Georgia
[This review was collected as part of a promotion.] What a washer, does everything I ever wanted and more.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
So far so good
on August 18, 2024
Posted by: Bobby222
from The villages, fl
[This review was collected as part of a promotion.] Only used 3 times so far. Check back in a month
Replacing all my troubled Samsung appliances one at a time
Replacing all my troubled Samsung appliances one at a time
Written by a customer while visiting www.electrolux.com
Customer Rating
1
JUNK
on April 29, 2022
Posted by: ANOTHER ANGRY BUYER
DO NOT BUY ELECTROLUX-JUNK WILL NOT RINSE PROPERLY-LAST LOAD TOOK 6 EXTRA RINSE CYCLES TO REMOVE SOAP
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , May 2, 2022
We apologize for any issues you have experienced with your washer, and thank you for bringing it to our attention!
Most of our consumers have found that, if you have been consistently using too much detergent, the washing machine will accumulate trace amounts inside creating an excess production of soapiness/suds.
A tip that can alleviate this issue is to perfrom a clean washer cycle using the steps in your manual, with the following link, https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A20448603en.pdf.
In the event this doesn't resolve your concerns, please connect with us via Live Chat, and our experts will be happy to assist.
Best Regards,
Ciara
Most of our consumers have found that, if you have been consistently using too much detergent, the washing machine will accumulate trace amounts inside creating an excess production of soapiness/suds.
A tip that can alleviate this issue is to perfrom a clean washer cycle using the steps in your manual, with the following link, https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A20448603en.pdf.
In the event this doesn't resolve your concerns, please connect with us via Live Chat, and our experts will be happy to assist.
Best Regards,
Ciara
Written by a customer while visiting www.electrolux.com
Customer Rating
1
on September 24, 2024
Posted by: Abar922
from Hubertus, WI
[This review was collected as part of a promotion.] I couldn't be happier with my Electrolux - Front Load Perfect Steam washer with Luxcare. Not only does it do a fabulous job on my laundry... it's fabulous color, and design creates a decorative look that you don't get with many appliances.
Response from www.electrolux.comBy Yhano, Online Outreach Specialist, September 25, 2024
Thank you for your wonderful feedback about your Electrolux washer! We’re thrilled to hear that you’re enjoying its performance and design. We also have sent a separate email to clarify you experience as it is in contrary to the rating given. Your satisfaction is important to us, and we want to ensure you have the best experience possible. Thank you for taking the time to share your thoughts!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Second time is the charm
on October 31, 2023
Posted by: Adkgal
from Burdett, NY
[This review was collected as part of a promotion.] So I bought a washer dryer set. The first washer from day one had issues. It never filled up with enough water to even dissolve the laundry soap. This one was the replacement and was a step up model. It did take 12 washes for the machine to acclimate. It is doing a great job. I would recommend this model over the cheaper one. I especially like that you can put the pods in the pull out dispenser.
Response from www.electrolux.comBy Sam, Online Outreach Specialist, November 1, 2023
Hello! We are so glad to hear that you love using Frigidaire products, and we appreciate your time providing good feedback. Frigidaire will continue to produce high-quality goods and provide help for all families. If you have any additional suggestions, comments, or concerns please let us know!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Awesome Washer
on November 13, 2023
Posted by: treewo
from Casco, Michigan
[This review was collected as part of a promotion.] Awesome washer. Very easy to operate with many great features. I like the 18 min quick wash and the delayed start. I figured out the delayed start without even looking at the instructions!
Written by a customer while visiting www.electrolux.com