Customer reviews from www.electrolux.com
Electrolux - Front Load Perfect Steam Washer with LuxCare Wash - 4.5 Cu. Ft - Denim Blue
Average customer rating
4.8
(912 Reviews)
Rating breakdown 912 reviews
5 Stars
771
4 Stars
116
3 Stars
11
2 Stars
4
1 Star
10
Customer Reviews for Electrolux - Front Load Perfect Steam Washer with LuxCare Wash - 4.5 Cu. Ft - Denim Blue
Customer Rating
5
Great product
on March 3, 2026
Posted by: Our new Electrolux
from Chelsea Alabama
[This review was collected as part of a promotion.] I new Electrolux stackable washer and dryer look great and works great. Poverty made product that will last for years.
Response from www.electrolux.comBy Chris, Online Outreach Specialist, March 3, 2026
Thank you for your feedback! We’re thrilled to hear that your new Electrolux stackable washer and dryer are both looking and working great. We’re confident that you’ll enjoy their reliable performance for years to come. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at electrolux.com or call us at 1-877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Quiet and Pretty
on March 11, 2026
Posted by: SBZOOLVR
from OKC
[This review was collected as part of a promotion.] Very happy with my purchase not only is the washer quiet it also is very pretty!
Response from www.electrolux.comBy Maria, Online Outreach Specialist, March 11, 2026
We’re so happy to hear that you’re enjoying your new washer! It’s wonderful that it’s both quiet and stylish—making laundry a little more enjoyable every day.
If you ever have questions about features, cycles, or tips to keep your washer performing at its best, our team is always happy to help. You can reach us via Live Chat at Electrolux.com or call 1‑877‑435‑3287, Monday–Friday, 8:30 am–8:00 pm EST.
Thank you for sharing your experience—we’re thrilled it’s a perfect fit for your home! – Maria
If you ever have questions about features, cycles, or tips to keep your washer performing at its best, our team is always happy to help. You can reach us via Live Chat at Electrolux.com or call 1‑877‑435‑3287, Monday–Friday, 8:30 am–8:00 pm EST.
Thank you for sharing your experience—we’re thrilled it’s a perfect fit for your home! – Maria
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Looks and works well
on March 17, 2026
Posted by: JsbErb
from Alabama
[This review was collected as part of a promotion.] Works well. Good Brand, hope for a long time of use. Was really quite pricy, time will tell if I made the right choice.
Response from www.electrolux.comBy Patrick, Online Outreach Specialist, March 19, 2026
Hi JsbErb!
Thank you for sharing your feedback! We’re glad to hear that your washer is working well and that you’re pleased with the brand.
We completely understand that a higher price can make you cautious, and we hope it continues to perform reliably so you feel confident in your investment. Your optimism about long-term use is appreciated, and we hope it gives you many years of trouble-free service.
If you need further assistance, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for sharing your feedback! We’re glad to hear that your washer is working well and that you’re pleased with the brand.
We completely understand that a higher price can make you cautious, and we hope it continues to perform reliably so you feel confident in your investment. Your optimism about long-term use is appreciated, and we hope it gives you many years of trouble-free service.
If you need further assistance, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Washer performs well
on March 18, 2026
Posted by: NAS60
from Norwalk. IA
[This review was collected as part of a promotion.] My clothes are nice and clean. I like the eco cold setting. I wash everything in cold water. It spins very well. There is not much water left in the clothes.
Response from www.electrolux.comBy Christian, Online Outreach Specialist, March 18, 2026
Hi there, our valued customer!
Thank you for your review! We’re glad to hear your clothes are coming out clean and that you’re enjoying the eco cold setting. It’s great that the washer spins well and leaves minimal water in your clothes. If you ever need assistance, please don't hesitate to connect with us via Live Chat at electrolux.com or call us at 1-877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for your review! We’re glad to hear your clothes are coming out clean and that you’re enjoying the eco cold setting. It’s great that the washer spins well and leaves minimal water in your clothes. If you ever need assistance, please don't hesitate to connect with us via Live Chat at electrolux.com or call us at 1-877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting www.electrolux.com
Customer Rating
1
don't waste your money
on September 9, 2023
Posted by: Ray K
from Florida
[This review was collected as part of a promotion.] I bought this machine less than a month ago and I regret it! sometimes it works and sometimes doesn't work at all!
Response from www.electrolux.comBy Maria, Online Outreach Specialist, September 11, 2023
We're sorry to hear that your experiencing troubles with your washer, Ray! Please know that this is never the kind of experience we would want you to have as we strive to provide the most reliable products and services for our customers. Should you require any assistance, please do connect with us via live chat or call us at 1-(877) 435-3287 Monday-Friday 8:30 am- 8:00 pm EST and we will be happy to help you however we can. - Maria
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Don’t buy
on March 5, 2025
Posted by: Hateelectrolux14
from Cali
I HATE this machine. I hate the options on it. The rubber is perfumed and making me sick since day one. And it over suds my cleaning towels when I don’t even add detergent and doesn’t clean regular stuff well. Then the rinse and spin instead of drain and spin is the stupidest thing I’ve ever seen. I’m so fed up. I’m never buying Electrolux again.
Response from www.electrolux.comBy Sam, Online Outreach Specialist, March 10, 2025
Hello!
We’re sorry to hear that your experience with your Electrolux Front Load Washer has been frustrating. Your feedback is important to us, and we truly regret that the washer has not met your expectations. We want you to know that Electrolux is open to any feedback, and we appreciate every customer we have. If any help is needed, just connect with us via chat online at www.electrolux.com or by phone at at 1-877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Sam
We’re sorry to hear that your experience with your Electrolux Front Load Washer has been frustrating. Your feedback is important to us, and we truly regret that the washer has not met your expectations. We want you to know that Electrolux is open to any feedback, and we appreciate every customer we have. If any help is needed, just connect with us via chat online at www.electrolux.com or by phone at at 1-877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Sam
Written by a customer while visiting www.electrolux.com
Customer Rating
1
SO LOUD !! Why is it rocking so much ???
on November 16, 2021
Posted by: Megan601
from New York, NY
My new washer was delivered 3 days ago. The first wash, the machine was shaking side to side and was moving across the floor from the amount of power from the spin. I tried less clothing in a cycle, and the same thing. A crazy powerful rocking from side to side and so much noise, it sounds like it'll fall through the floor (and it looks that way too) I have been doing my laundry without spin and wringing them in the sink before putting them in the dryer. I'm VERY dissatisfied.
Response from www.electrolux.comBy Chris Smith, Online Outreach Specialist, November 17, 2021
Hello, Megan601. We're sorry to learn you’re having this experience with your washer. We’re ready to investigate this issue for you. We’ve sent you an email so we can more easily communicate. -Chris
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Loud sound
on March 10, 2022
Posted by: Annoying
from Clifton Park NY
I only had this washer machine for one month. It was a very expensive purchase and was highly rated by the salesperson. However, when it starts a normal wash cycle it makes this very load noise. Service is coming to look at it, but that’s not a good sign for me to think this washer will last ten years. I want to return it for another model one that is quite and will last.
I was trying to send you video I took with my phone but it’s asking me y tube video and I don’t know how to do that.
Response from www.electrolux.comBy Keyanna A., Online Outreach Specialist , March 31, 2022
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your unit already. We would be happy to assist with your concerns. We are glad to learn that you have a service appointment coming up to look at things for you. In the meantime, however, check out this short troubleshooting video. It should address the issue you've mentioned and provide some tips that may resolve the matter.
https://youtu.be/8l3fheNcXb4
If it doesn't help, let your service provider know. If there are any issues with the servicer, please contact us directly. Reach us by phone at (877) 435-3287 or via Live Chat on our website. We are available for you from 8:30 am to 8 pm EST, Monday through Friday. ~Keyanna
https://youtu.be/8l3fheNcXb4
If it doesn't help, let your service provider know. If there are any issues with the servicer, please contact us directly. Reach us by phone at (877) 435-3287 or via Live Chat on our website. We are available for you from 8:30 am to 8 pm EST, Monday through Friday. ~Keyanna
Written by a customer while visiting www.electrolux.com