Customer reviews from www.electrolux.com
Electrolux - Front Load Perfect Steam Washer with LuxCare Wash - 4.5 Cu. Ft - Denim Blue
Average customer rating
4.8
(1,087 Reviews)
Rating breakdown 1,087 reviews
5 Stars
927
4 Stars
133
3 Stars
13
2 Stars
4
1 Star
10
Customer Reviews for Electrolux - Front Load Perfect Steam Washer with LuxCare Wash - 4.5 Cu. Ft - Denim Blue
Customer Rating
1
Loud sound
on March 10, 2022
Posted by: Annoying
from Clifton Park NY
I only had this washer machine for one month. It was a very expensive purchase and was highly rated by the salesperson. However, when it starts a normal wash cycle it makes this very load noise. Service is coming to look at it, but that’s not a good sign for me to think this washer will last ten years. I want to return it for another model one that is quite and will last.
I was trying to send you video I took with my phone but it’s asking me y tube video and I don’t know how to do that.
Response from www.electrolux.comBy Keyanna A., Online Outreach Specialist , March 31, 2022
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your unit already. We would be happy to assist with your concerns. We are glad to learn that you have a service appointment coming up to look at things for you. In the meantime, however, check out this short troubleshooting video. It should address the issue you've mentioned and provide some tips that may resolve the matter.
https://youtu.be/8l3fheNcXb4
If it doesn't help, let your service provider know. If there are any issues with the servicer, please contact us directly. Reach us by phone at (877) 435-3287 or via Live Chat on our website. We are available for you from 8:30 am to 8 pm EST, Monday through Friday. ~Keyanna
https://youtu.be/8l3fheNcXb4
If it doesn't help, let your service provider know. If there are any issues with the servicer, please contact us directly. Reach us by phone at (877) 435-3287 or via Live Chat on our website. We are available for you from 8:30 am to 8 pm EST, Monday through Friday. ~Keyanna
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Beautiful
on March 1, 2022
Posted by: J32404
from Panama city florida
Beautiful machine. I love it. Can't wait to start using it. Still moving in.
Response from www.electrolux.comBy Katrina, Online Outreach Specialist, March 4, 2022
Thank you for being a part of the Electrolux family! We're looking forward to hearing how well the appliance is performing for you! -Katrina
Written by a customer while visiting www.electrolux.com
Customer Rating
4
We love it.
on February 19, 2022
Posted by: StuBop
from Ukiah CA
So far so great. Being able to reverse the door has been a wonderful upgrade to our little space.
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Nice washer, disappointing quality.
on February 18, 2022
Posted by: hawkeye515
from Iowa City, IA
My wife and I purchased the luxe care washer and dryer just over a year ago. The salesman highly recommended the premium options. Overall we have been satisfied with the performance. However, we've started having issues requiring service visits, which is especially frustrating and disappointing considering the age of the units. Parts and Labor are only covered for one year so we are out of pocket already for labor which is expensive. We've had two previous washer/dryers in our previous houses from other brands and never had a single issue. Because of this I would not recommend based upon our experience.
Response from www.electrolux.comBy Anna P. , Online Outreach Specialist, February 22, 2022
Hello Hawkeye,
We regret to learn that you are experiencing concern with your washing machine and would like to see how we can be of assistance. Please be on the lookout for a follow up email from our team to collect additional information.
Best Wishes, Anna
We regret to learn that you are experiencing concern with your washing machine and would like to see how we can be of assistance. Please be on the lookout for a follow up email from our team to collect additional information.
Best Wishes, Anna
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great Set
on February 5, 2022
Posted by: Happy Electrolux Customer
from Berthoud, CO
I don't leave reviews often; but I relied on reviews for the purchase of my new washer and could not be happier. Easy to use and quiet. Many options for being water and energy efficient; huge bonus.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Love it!
on January 30, 2022
Posted by: Val66
from London, Oh
This washer is fantastic! Our clothes are so clean using very little water; important with a well & septic system.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Washer lover
on January 30, 2022
Posted by: Januarypeaches
from Fayetteville AR
I LOVE my new front load washer. Washed a white rug I’ve washed numerous times in old washer and it came out MUCH whiter after first wash in new washer
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Fantastic
on January 17, 2022
Posted by: Killbill949
from Phoenix
I’ve had them all Samsung, lg, Bosch, this machine is the best.
Written by a customer while visiting www.electrolux.com