Customer reviews from www.electrolux.com
Electrolux - Front Load Perfect Steam Washer with LuxCare Wash - 4.5 Cu. Ft - Denim Blue
Average customer rating
4.8
(1,087 Reviews)
Rating breakdown 1,087 reviews
5 Stars
927
4 Stars
133
3 Stars
13
2 Stars
4
1 Star
10
Customer Reviews for Electrolux - Front Load Perfect Steam Washer with LuxCare Wash - 4.5 Cu. Ft - Denim Blue
Customer Rating
1
beware
on June 9, 2022
Posted by: swwe
cycles are reversed as there is no soap during wash cycle-yes, I have sat and watched the whole process. have called Electrolux-their answers-do clean wash cycle-done-no difference-use white vinegar in rinse cycle-done-no difference. last time washed towels had to do 6 extra rinse cycles to get rid of soap-no water or energy saving there
Response from www.electrolux.comBy R'Shaye, Online Outreach Specialist, June 10, 2022
Hello,
We want to help! We understand you are having trouble with the washer not adding your detergent to the wash cycle. Please check your email for further communication on this matter. -R'Shaye
We want to help! We understand you are having trouble with the washer not adding your detergent to the wash cycle. Please check your email for further communication on this matter. -R'Shaye
Written by a customer while visiting www.electrolux.com
Customer Rating
4
on June 2, 2022
Posted by: km27
I have used this washer enough times within the last month of owning it to determine that it is a good washer. It definitely uses way less water than my previous top load washer. HOWEVER, I am not entirely convinced that it does as good of a job at getting out stains as my top load washer did with an agitator...and may I add that I am talking about spaghetti type stains and watermelon/blueberry juice stains....probably the worse stains out there! On a positive note, I have found that when I select heavy duty with stain treat that it seems to do the job. Only downside to that is that the wash time is about 98 minutes which seems crazy long to me. Otherwise I absolutely love how quiet it is which is a huge plus for me and it is super easy to use. Although I do not use PODS, I like that is has an option specifically for them. Maybe when I use up the gigantic tub of detergent I have, I will buy some PODS and see if they do the job. Overall, I am pleased with this washer and we got it for an awesome price at our local appliance store.
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Does the job
on May 26, 2022
Posted by: ab35
from Brookeville, MD
We've had the washer for about a month and it is our first front loader. The wash cycles are simple and easy to adjust as needed. The washer is relatively quiet and does not vibrate much. Wiping down the door and gasket to keep dry isn't a big deal but the detergent dispenser always has a lot of water left in it. I am not sure how important it is to dry it out but doing so is a real pain in that you basically have to take the whole drawer out to do a decent job of it. It won't dry just by leaving it opened.
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Soap maker
on May 13, 2022
Posted by: Sick of soap
No suds during wash loaded with suds during rinse/extra rinse. Doing another rinse/spin no help as machine begins emptying process at 9 minutes of 12 minute cycle. Something is very wrong with this machine
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , May 16, 2022
We apologize for any troubles you are experiencing with your washer and we would like to gain a little more insight to see how we can help.
At your convenience, please connect with us via live chat or connect with us by phone at 1-877-435-3287 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
We look forward to speaking with you!
Best Regards,
Ciara
At your convenience, please connect with us via live chat or connect with us by phone at 1-877-435-3287 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
We look forward to speaking with you!
Best Regards,
Ciara
Written by a customer while visiting www.electrolux.com
Customer Rating
1
JUNK
on April 29, 2022
Posted by: ANOTHER ANGRY BUYER
DO NOT BUY ELECTROLUX-JUNK WILL NOT RINSE PROPERLY-LAST LOAD TOOK 6 EXTRA RINSE CYCLES TO REMOVE SOAP
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , May 2, 2022
We apologize for any issues you have experienced with your washer, and thank you for bringing it to our attention!
Most of our consumers have found that, if you have been consistently using too much detergent, the washing machine will accumulate trace amounts inside creating an excess production of soapiness/suds.
A tip that can alleviate this issue is to perfrom a clean washer cycle using the steps in your manual, with the following link, https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A20448603en.pdf.
In the event this doesn't resolve your concerns, please connect with us via Live Chat, and our experts will be happy to assist.
Best Regards,
Ciara
Most of our consumers have found that, if you have been consistently using too much detergent, the washing machine will accumulate trace amounts inside creating an excess production of soapiness/suds.
A tip that can alleviate this issue is to perfrom a clean washer cycle using the steps in your manual, with the following link, https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A20448603en.pdf.
In the event this doesn't resolve your concerns, please connect with us via Live Chat, and our experts will be happy to assist.
Best Regards,
Ciara
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Simple n Sweet
on April 20, 2022
Posted by: Save9
from Travelers Rest, SC
Cycles are practical and simple to choose. Spin is my favorite! Clothes are practically dry after the spin cycle, which saves me time and money in the dryer :)
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great replacement so far.
on April 7, 2022
Posted by: Fishinrod
from San Francisco
Due to supply and manufacturing issues post pandemic, it has been difficult to get a washing machine without a long wait , but my appliance guy suggested this Electrolux, and it came within a week, replacing a 28 year old Maytag.
Larger capacity, it uses less water, clothes still comes out clean and fresh. Cleaning times are less, and it this model seems to be more gentle than the old machine. It's more convenient to put in detergent, fabric softener, and bleach.
Price was reasonable, and hopefully the machine is durable enough to last a long time. Really satisfied at this point.
Larger capacity, it uses less water, clothes still comes out clean and fresh. Cleaning times are less, and it this model seems to be more gentle than the old machine. It's more convenient to put in detergent, fabric softener, and bleach.
Price was reasonable, and hopefully the machine is durable enough to last a long time. Really satisfied at this point.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Electrolux Washer & Dryer
on March 13, 2022
Posted by: Mike1938
from Leo, Indiana
I'm impressed with Electrolux consider that I have been using Kenmore and Whirlpool for years. Definitely will consider buying Electrolux in the future.
Written by a customer while visiting www.electrolux.com