Customer reviews from www.electrolux.com
Electrolux - Front Load Perfect Steam Washer with LuxCare Wash - 4.5 Cu. Ft - Denim Blue
Average customer rating
4.8
(1,038 Reviews)
Rating breakdown 1,038 reviews
5 Stars
884
4 Stars
128
3 Stars
12
2 Stars
4
1 Star
10
Customer Reviews for Electrolux - Front Load Perfect Steam Washer with LuxCare Wash - 4.5 Cu. Ft - Denim Blue
Customer Rating
4
Washer
on December 15, 2022
Posted by: Pattiecake
from Maine
[This review was collected as part of a promotion.] I like the new washer it doesn't have alot of bells and whistles which I didnt want for I feel the more things it will do will be more things to break down. I do love the extra support in the door I have a habit on learning on it. I wish that it had an inside light when you open it. I'm amazed how quiet it is. I'm happy with the washer and intend to buy the dryer in the near future. PS the service to install it was excellent.
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Great performance. Challenging interface.
on January 9, 2023
Posted by: Scott54
from Portland, OR
[This review was collected as part of a promotion.] We've only done a dozen loads so far but it seems to do the job very well. I use the cold water setting for most loads to save energy and the clothes come out great. So, the performance is great and it runs quietly. I have 2 minor complaints. 1) The door makes a loud unsettling 'click' when closing. This is not a problem other than sounding a little unrefined or cheap. It's like when you compare the sound of closing the door on a Honda Fit vs an Acura. One sounds quieter and more refined than the other. 2) Setting the wash modes can be a little confusing at first. There are no knobs or physical buttons but more of a touch-sensitive control panel. There are preset modes but you can configure your own as well. (I guess, I prefer physical knobs and buttons with fewer options.) I've found that activating the modes or changing the settings required some fiddling to get things set the way I wanted. We have the matching dryer which has a similar interface. Overall, very good if not excellent performance but the first few times you use it will require some extra attention to the settings display.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great Washer
on January 14, 2023
Posted by: DTs Washer
from Phoenix, AZ
[This review was collected as part of a promotion.] Water and energy efficiency is really important to me and this is the most efficient machine available. It uses so little water that it often looks like there is no water in the machine. It also gets the clothes really clean and refreshed, not beat up. I have a stacked washer/dryer so I needed a machine that could fit into the space and this unit has the smallest exterior dimensions, which allows for more room to install/remove and a bit of storage space. The only thing I don't like is how the washer/dryer stack. There is a flimsy bracket in the rear so the dryer can move and it does squeak from vibrations when the washer is in final spin. My old machine had the mounting brackets in the front that came out from a hidden screw and it held everything together very well and made it easier to move the machine for install or maintenance.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great Washer
on March 6, 2023
Posted by: Glennjamin64
from Hilliards PA
[This review was collected as part of a promotion.] Easy to use, does a fantastic job cleaning clothes!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Electrolux Rocks!
on March 18, 2023
Posted by: TFW64
from Grand Junction Colorado
[This review was collected as part of a promotion.] Has our previous Electrolux washer and dryer for over 12 years and they were the best so of course we bought a new pair and do far the quality is still top notch!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
great product
on April 3, 2023
Posted by: Susie homemaker
from Boston
[This review was collected as part of a promotion.] I purchased a mid level washer that delivers lije a top line model. Clothes are super clean, many wash cycles to choose from. Great results every time.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Effective, quiet, and reasonable price
on May 10, 2023
Posted by: Wife does our laundry
from South, Central Oregon
[This review was collected as part of a promotion.] Our only complaint is that its front profile juts forward and we have to change the tracks of our bi-fold laundry doors. Also, some generic silicone pad, or similar add-on, should hold our stackable drier in place as the washing machine is not designed to stack.
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Disappointed
on July 27, 2023
Posted by: Kathy23
from Maine
[This review was collected as part of a promotion.] We are in a new home and this is the first washer I have purchased that wasn't done in a hurry to replace a nonworking one. I had done my research, so I was disappointed that less than 2 months of ownership and use I required a service call because it wouldn't drain. This model does not have a drain screen that is user accessible. In fact it doesn't have one at all! Even the service tech was surprised at this new design. It appears that when the drain pump is plugged with some thing it will require a service visit. Not pleased with this. So now I have to be extra careful what I put in the washer - no really fuzzy items and double check all pockets.
Response from www.electrolux.comBy Christi, Online Outreach Specialist, July 31, 2023
Thank you so much for taking the time to leave us feedback, Kathy23. We're sorry to hear that you feel this way and would love to know more about what it is that you dislike about the appliance. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting www.electrolux.com