Customer Reviews for GE - 36 in. Wide 27.7 Cu. Ft. Smart Side-By-Side Refrigerator with LED Light Walls and Extra Tall Dispenser - Stainless Steel
Customer Rating
5
Happy with the size and features
on July 29, 2026
Posted by: jgw2
from NE Ohio
Very pleased with the new refrigerator-love the extra space with the curved door feature & thinner separation between the side by side refrigerator and the freezer. -Not sure why there is no catch tray in the water dispenser but love the tall opening for taller glasses and bottles -love the complete compartment LED lighting since the drawers are so deep
My wife and I love this fridge. We had a different brand side by side in the past and it was terrible. This fridge exceeded all our expectations and then some. First, the size of this thing is HUGE. It fits all our stuff very well and then some. We have a CAFE brand in our other kitchen, let’s just say if this matched the color it would be switched tomorrow. The rear wall backlight, go ahead and pay the extra money, it makes a big difference with not losing stuff in the back of this monster of a fridge. Would recommend this to anyone and the price point is great. GE installers were great as well. Very nice, prompt and cleaned up.
Love the fridge and freezer great lighting but the ice machine keeps freezes up where the ice goes into to be dispense ice. I tried all that I can think of to do but it just keeps freezes up and no ice comes out. We have to chip away the solid ice to get it to work. Even after that the ice machine takes time to dispense ice. Trying to get help with this is a nightmare. Called over and over trying to talk to someone live is very difficult. Just tried to add picture of problem but for some reason or another it will not allow me to do.
Features
5
Performance
2
Quality
4
Value
4
Response from geappliances.comBy GE Appliances, July 24, 2026
We're glad to assist with your refrigerator's icemaker. We see that a service appointment has already been scheduled, and we’re confident that a Bodewell technician will be able to diagnose the issue and help get your appliance back to working properly.
We weren't sure about purchasing a side by side, mainly because we thought we would lose room. We love it! We can actually see our food because there is a ton of room. The lighting is excellent too!
An utter failure month 1, never another GE product
on July 4, 2026
Posted by: _EEV_
from Dallas, TX
Not even a month into owning, the water dispenser stopped working. Water is on, no kinks in the line, controls not locked, it just stopped. I tried to submit a service request online and that won't even work. It's a holiday weekend so I can't even call to speak to someone. First and last GE product.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, July 7, 2026
We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Just love this refrigerator! Everything, including perfect capacity, cooling, efficiency, Illumination and overall design. Fits perfectly in our small kitchen.
Nice nice refrigerator. We switched to their side-by-side for the convenience of accessing items in the freezer. It’s awesome and the cooling is very nice. Keeps the ice cream, nice and firm. Plenty of room in both the freezer and refrigerator areas.