Customer reviews from geappliances.com
GE - 36 in. Wide 27.7 Cu. Ft. Smart Side-By-Side Refrigerator with LED Light Walls and Extra Tall Dispenser - Stainless Steel
Average customer rating
4.6
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
28
4 Stars
8
3 Stars
2
2 Stars
0
1 Star
1
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for GE - 36 in. Wide 27.7 Cu. Ft. Smart Side-By-Side Refrigerator with LED Light Walls and Extra Tall Dispenser - Stainless Steel
Customer Rating
3
Ice dispenser is poor
on October 26, 2026
Posted by: Armm00
Ice dispenser is disappointing. Cubed is more like crushed. Ice gets stuck in the dispenser shute.
Response from geappliances.comBy Magela, GE_Appliances, October 26, 2026
We want to provide information about the ice dispenser operation on your refrigerator. Some ice cubes can break during dispensing, and ice can occasionally become lodged in the dispenser chute. We recommend checking the chute for any ice buildup and ensuring the dispenser is clear. For additional troubleshooting steps, please refer to this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16843.
Written by a customer while visiting geappliances.com
Customer Rating
5
great so far
on October 16, 2026
Posted by: sandy2026
Love this fridge so far; lots of light. Easy to understand use directions. Hoping it will last awhile.
Response from geappliances.comBy Diego, GE_Appliances, October 29, 2026
We love hearing that you’re enjoying your new refrigerator! The bright LED Light Walls are a great feature, making it easy to see everything in both the fridge and freezer. With 27.7 cu. ft. of storage space, there’s also plenty of room to keep groceries organized and stock up on your favorites.
Written by a customer while visiting geappliances.com
Customer Rating
4
We love it!
on October 13, 2026
Posted by: Bbb74
We love our new refrigerator! It’s just the ice goes everywhere when dispensing and water pools on the shelf where you put your cup!
Written by a customer while visiting geappliances.com
Customer Rating
5
Surprise Satisfaction
on September 28, 2026
Posted by: Lgeno
Exceeded my expectations. My first side-by-side and it is roomy, easy view of everything, especially in the freezer section. Very satisfied!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, October 29, 2026
This refrigerator is such a showstopper! This refrigerator adjustable fresh food shelves that are extremely convenient. You can now store more of your favorite tall items like milk cartons and two-liters with adjustable refrigerator shelves. We are confident that this refrigerator will serve you well for many years.
Written by a customer while visiting geappliances.com
Customer Rating
5
This is a really nice refrigerator for the price
on September 24, 2026
Posted by: GD65
from Denton NC
The ice dispenser works great also.the lighting is very nice. The refrigerator is so bright inside and you can easily find anything you are looking for.
The refrigerator cools great, very quite.
The refrigerator cools great, very quite.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice Refrigerator
on September 13, 2026
Posted by: Sandria
from Houma, Louisiana
Very, Very, nice refrigerator……and price was wonderful.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, September 23, 2026
We are extremely happy that you are enjoying your beautiful new refrigerator. This appliance features an Extra-Tall Water Dispenser so you can easily access filtered water and ice from an extra-tall, 11-inch dispenser made to fill everyone in the family’s favorite water bottle. We are confident that this refrigerator will serve you well for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great lighting and inside space
on August 31, 2026
Posted by: Frank in Michigan
We bought this to replace a 16 year old GE Energy Star Side by Side. We love the finger-proof exterior and the beautiful rear, full-length light panel. The latter makes it so easy to see contents. It's also so nice to have shelves that are flush with all 3 walls - our old one didn't do this.
So far, we like the unit, but wish it had at least one more drawer in both the freezer and main unit like our old one did. And it seems to produce ice slower but since there are only 2 of us, it looks like it will suffice. Lastly, it is not Energy Star rated, so it is 20% less efficient than our last one, which is a shame One would think since 16 years have passed advancements in cooling and insulation would have made this refrigerator even more efficient.
So far, we like the unit, but wish it had at least one more drawer in both the freezer and main unit like our old one did. And it seems to produce ice slower but since there are only 2 of us, it looks like it will suffice. Lastly, it is not Energy Star rated, so it is 20% less efficient than our last one, which is a shame One would think since 16 years have passed advancements in cooling and insulation would have made this refrigerator even more efficient.
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome refrigerator
on August 25, 2026
Posted by: Mimis10
I have owned GE appliances since I built my first house in 1970. It is my go to brand. I had no expectations when I went to my local appliance store. I only told the salesman that it had to be GE. He walked me over to this refrigerator and I said "sold"! We just love this refrigerator. It has lots of room in both the freezer and refrigerator and the back lighting makes it easy to see what is in the back of the refrigerator. The water and ice features are touch sensitive. You barely have to touch the surface and you get what you select.
Written by a customer while visiting geappliances.com