Customer reviews from Samsung US
Samsung - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.6
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
64
4 Stars
8
3 Stars
3
2 Stars
3
1 Star
3
20%of customers recommend this product.
(
1 out of
5)
Customer Reviews for Samsung - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
5
I love the design
on March 13, 2026
Posted by: Melbellbuds4
[This review was collected as part of a promotion.] I love the design ,love wear the controls are so you dont press and end calls in error ,fits perfect in my ear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love theses buds
on March 13, 2026
Posted by: Hectorious
[This review was collected as part of a promotion.] What can I say I love these buds Great features like head gestures for answering and hanging up the phone call Great AI features and the sound quality is excellent and most of all they're very comfortable definitely keepers would recommend to everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 4
on March 13, 2026
Posted by: Nick1742
[This review was collected as part of a promotion.] These buds are a massive step up in quality. The sound effects feel more polished, but the real winner is the new adaptive noise cancellation, which handles ambient changes perfectly. AI integration (Gemini/Bixby) is faster and more reliable than ever. With a more premium, high-end build, these definitely feel like a flagship product compared to the older models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 14, 2026
Posted by: Diana
from Starkville, Mississippi
I love it. The design is great. It fits in my ears, and super easy to connect.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Great update with one flaw
on March 14, 2026
Posted by: Raul
from Los Angeles, California
I really loved the buds when I first try them on, and was blown away by the base and robust sound. But after wearing then at work the following day, I realized they don't stay in place. They keep shifting around making the buds to lose volume. I would reposition them but then again after a few minutes they would shift again and felt like they were ready to fall out. I didn't have this problem with the buds 3 so it's very unfortunate that I may end up returning them.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R, March 17, 2026
Hey Raul,
Thank you for sharing your experience with us. The Galaxy Buds4 are designed for everyday listening comfort. Since ear shapes can vary, how you place the earbuds may affect both comfort and stability. The fit and stability can differ from person to person. We encourage you to explore the available sound adjustments to customize your listening experience.
Here’s a practical tip: if you can find the right placement where the earbuds feel snug, almost as if they are hooked onto your ears, you’ll enjoy great comfort throughout the day. When adjusted properly, the audio quality greatly enhances your listening experience. However, please note that achieving the perfect fit may take some time and adjustment.
We appreciate your feedback and support, and thank you for being a part of the Samsung ecosystem.
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with us. The Galaxy Buds4 are designed for everyday listening comfort. Since ear shapes can vary, how you place the earbuds may affect both comfort and stability. The fit and stability can differ from person to person. We encourage you to explore the available sound adjustments to customize your listening experience.
Here’s a practical tip: if you can find the right placement where the earbuds feel snug, almost as if they are hooked onto your ears, you’ll enjoy great comfort throughout the day. When adjusted properly, the audio quality greatly enhances your listening experience. However, please note that achieving the perfect fit may take some time and adjustment.
We appreciate your feedback and support, and thank you for being a part of the Samsung ecosystem.
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
These will not stay in my ears. They are painful.
on March 12, 2026
Posted by: Mary
These earbuds fall out of my ears constantly. They are not comfortable. My ears are very small, but my sister can wear these, shake her head from side to side and they never fell out. They are five stars for her, but a 1 for me.
Response from Samsung USBy R&R, March 16, 2026
Hi Mary,
Thank you for sharing your feedback with us. We appreciate hearing from our users about their experience with the Galaxy Buds4. The open-type design is intended to offer a lighter and more comfortable listening experience, which may feel different compared to sealed in-ear earbuds. We value your input, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback with us. We appreciate hearing from our users about their experience with the Galaxy Buds4. The open-type design is intended to offer a lighter and more comfortable listening experience, which may feel different compared to sealed in-ear earbuds. We value your input, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Wow awsome
on March 11, 2026
Posted by: TKHAMMER
[This review was collected as part of a promotion.] Got the new headphones with my s26 ultra. It's like a dream come true. Used them today for the first time with my new phone at the gym. Everything is superb. Sound quality, how they fit in My ear. And believe me I have a ton of headphones. These are great. Super light too don't feel a thing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In love with my buds 4
on March 14, 2026
Posted by: Cheese26
[This review was collected as part of a promotion.] I am thoroughly enjoying my new Buds 4. The noise cancellation technology is exceptionally advanced. I had recently reverted to using wired headphones due to a growing dissatisfaction with wireless alternatives, but this product has significantly altered my perspective. It appears I simply required a technological upgrade.
Value
5
Written by a customer while visiting Samsung US