Customer reviews from philips.com
Philips Sonicare - 5700 Electric Toothbrush - Next-Generation Sonicare Technology, Pressure Sensor, 6 Brushing Settings - White
Average customer rating
4.6
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
112
4 Stars
42
3 Stars
12
2 Stars
2
1 Star
0
94%of customers recommend this product.
(
145 out of
154)
Customer Reviews for Philips Sonicare - 5700 Electric Toothbrush - Next-Generation Sonicare Technology, Pressure Sensor, 6 Brushing Settings - White
Customer Rating
5
It has a 20 second delay, & 3-speeds for brushing.
on April 20, 2026
Posted by: Ray5239
Verified Purchase:Yes
[This review was collected as part of a promotion.] This toothbrush is certainly an upgrade from the older version, love it!
Written by a customer while visiting philips.com
Posted by: MsEvonne
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have no complaints with my Sonic series 6400. I love the Sonic brand. My dental hygienist 1st recommended it to me. I have since purchased one for my daughter and grandbaby. I want them to have the best oral hygiene products available. You are a cut above in dental care. Philips Sonic tooth brushes is the way to go. Rest assured.
Written by a customer while visiting philips.com
Customer Rating
2
Philips Sonicare 5300
on April 19, 2024
Posted by: a1a1
Gender:Female
[This review was collected as part of a promotion.] I received the product for free as part of a product test. The Sonicare 5300 is a rechargeable toothbrush. Overall, it had an average performance at cleaning my teeth and was not that much better than a regular, non-electric toothbrush. It comes with a removable brush head, a handle that contains the rechargeable battery, and a base with a USB-A charger. It does not come with an adapter for the USB-A attachment. This makes it inconvenient to charge, because I have to have a USB-A adapter or computer with USB-A ports in order to charge the product. I only have one USB-A adapter, and use it, primarily for my phone. I have a dock with a USB-A adapter that plugs into my computer, and I don’t want to have to bring a wet toothbrush into the room with the computer and plug it into that port to charge. I would like to keep it in my bathroom to use and charge, when necessary, without having to look for an adapter. I have multiple regular outlets readily available, and I would have preferred a charger with a two-prong electrical cord that plugs into an outlet. The instructions recommend dividing one’s mouth into six sections, three upper and three lower. It beeps at intervals to remind the user when to move to the next section of the mouth. It took some getting used to that method. The brushing time is two minutes and beeps every twenty seconds to move to the next section. I would prefer that there were more options for time, because I like to brush the rest of my mouth also, so my options are to brush for another two minutes on the rest of my mouth, or brush my tongue, palate, and gums within the allotted two minutes. There are two settings for the intensities of brushing: low and high. There is no indicator light to show which is low intensity and which is high intensity, so I have to push the on/off button at least four times to get it to high intensity. It would help to have an indicator light to show low & high intensity. It says in the instructions that the 5500 model only has intensity settings, and not the 5300, which I have. There is a clear difference in intensities with the model I have, however, when I push the on/off button in succession. So, it is not clear if the instructions are correct that the 5300 does not have intensity settings. The directions were a bit confusing. They state that there is an EasyStart feature that gently increases power over the first 14 brushings and that the EasyStart, Brush Head replacement reminder, and Pressure Sensor Feedback may be deactivated or activated. I did not try to activate or deactivate features. I did notice, once, that when I brushed with too much pressure, there was a change in vibration and sound of the brush, to indicate to use less pressure. When I decreased the pressure, the vibration and noise went back to the usual settings. It feels slightly heavy to hold. The brush head vibrates a lot. If I opened my lips while brushing a small amount, especially on the high intensity setting, toothpaste would spray on my bathroom mirror, wall, and sink. It made a mess. I would prefer a rotating brush, because it seems more effective. After brushing my teeth, I have noticed residual food at the base of my teeth, even after I focus more brushing time on that particular area of my teeth. After using it about 16 days or slightly more, the battery indicator light went down from three lights to one. I’m not sure if there was a loss in intensity of the vibrations after this time. I did not leave it on the charger over those days; I kept it in a plastic cup. I did not charge it before using it for the very first time, as the instructions did not state that charging before any use was required. It was fully charged on first use. It never got to flashing amber and beeping 3 times after brushing, which is the low battery status indicator. The instructions state that the battery has a 21 day battery life. It’s not clear from the instructions, at what battery level it is best to charge the unit. It is also not clear if it is possible to overcharge the unit, if I were to keep it plugged into an outlet at all times. Again, after using this product, I think it performs at an average level in cleaning my teeth, with confusing features, and an inconvenient charger base USB-A plug. I do not recommend it.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2
Intense
on January 22, 2026
Posted by: DPScience
I'm sure it works just fine, but these torture devices need to come with a warning on the package: not suitable for sensitive gums, cheeks, tongues, and anything inside the mouth other than teeth. I've never used an electric toothbrush before, but I found out the intense vibration is WAY more than a "tickle" as I've heard from other users. I didn't last 30 seconds before I cried out, "No more!" A good pre-purchase test to see if you can stand it would be to clip a jumper cable on your car's 12-volt battery, then rub the opposite clips around the inside of your mouth (Satire Alert: Don't actually do this.) Electric shock is pretty much what this kind of vibrating toothbrush feels like.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 25, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Best Electronic Toothbrush
on August 31, 2025
Posted by: JSpinelli
[This review was collected as part of a promotion.] I received this toothbrush from the Stellar Product Testing Panel. I have been using the Philips Sonicare 6000 Rechargeable Toothbrush for about a week and I will never go back to a manual toothbrush. This electronic toothbrush is sleek and comfortable to use. It has 4 different levels of intensity including a sensitive mode. The battery is rechargeable and lasts a very long time. I have not had to recharge it yet. It also has a sensor to alert you if you are brushing too hard. My favorite feature is the built in timer. The directions instruct the user to brush in 6 sections. The toothbrush beeps when it is time to move to the next section. After 2 minutes, the toothbrush will turn off automatically. When I am done brushing my teeth, they feel as clean as when I leave the dentists' office.
I would like to note that for people with gum disease or extremely sensitive gums, they may find the intensity too much. My husband felt that the sensitive setting was closer to the low setting on previous models he has used.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
I wanted to love it
on August 28, 2025
Posted by: MeMac
[This review was collected as part of a promotion.] I am a fairly recent convert to the electric toothbrush trend, but at the recommendation of my dentist have been using a rechargeable toothbrush for about 18 months. I’ve been curious about the Philips Sonicare 6000 Rechargeable Toothbrush, since it seems slightly more streamlined than my current brand, and was excited to test one after receiving it as part of the Stellar Product Testing Panel.
First of all, the packaging of the Sonicare 6000 is definitely superior to other brands. Everything came neatly packaged and individually wrapped, which prevented cardboard dust (and honestly who knows what else) from accumulating on the toothbrush handle during shipment. The 6000 arrived with one toothbrush head and a charging base, plus a helpful instruction manual, and came fully charged! Always a nice bonus when you’re excited to try a new product for the first time.
The Sonicare 6000 is easy to use and ergonomically designed. It features various bells and whistles, like a sensitivity light that tells you when you’re pressing too hard, and several “modes” of cleaning to accommodate for sensitive teeth and gums. The toothbrush head itself is quite small in comparison to other brands, and it is surprisingly easy to reach all my back teeth! I appreciated that the toothbrush bristles are very soft and specifically designated “gentle,” as I intentionally seek out softer bristles to avoid damaging my enamel.
As far as ease of use, the toothbrush does well; the head pops on and off easily, so cleaning is quite efficient. Charging seems simple (I charge mine overnight when needed) and I haven’t had any issues with short battery life so far.
In terms of cleaning, I think the Sonicare 6000 is a step up from a manual toothbrush, but not as effective as other brands currently on the market. I personally think an oscillating brush that manually moves the bristles against your teeth and gums is going to clean plaque more effectively than a toothbrush that only vibrates—even if it also redirects water between your teeth, as the Sonicare claims to (PS: you can’t have this toothbrush on and not in your mouth—water and toothpaste will go EVERYwhere). I didn’t find that I had a particularly “clean” feel in my mouth after using the Sonicare 6000. In fact, it felt much like using a manual toothbrush to me.
I really wanted to like this product, particularly since it does such a great job of getting to hard-to-reach teeth. I think that if you’re accustomed to using a manual toothbrush, the Sonicare 6000 is going to feel like a spa trip! But if you currently or formerly use an oscillating brush, this one might be a bit of a disappointment.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
So great buy buy buy!
on February 15, 2026
Posted by: icedcoffee
Gender:Female
I went from the 4100 toothbrush to this one and it is awesome. I think lots of iced coffee so i whitening my teeth a lot and this toothbrush and even the sonicare 4100 is great! Def an upgrade also so glad i am blessed to be buying this.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
A solid electric toothbrush
on April 19, 2024
Posted by: Justin Nutz
Gender:Male
[This review was collected as part of a promotion.] This toothbrush is super simple and gets the job done. After sing it for a few weeks, I’ve been finding my mouth feeling extra clean. The battery lasts a long time and the construction is solid. I wish it had a couple extra brush functions, but for the price, you’re getting some great value.
I would recommend this to a friend!
Written by a customer while visiting philips.com