Customer reviews from philips.com
Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Average customer rating
4.4
(1,054 Reviews)
Rating breakdown 1,054 reviews
5 Stars
736
4 Stars
184
3 Stars
44
2 Stars
22
1 Star
68
89%of customers recommend this product.
(
860 out of
963)
Customer Reviews for Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Customer Rating
2
Lasted less than 6 months
on April 25, 2019
Posted by: Tlynn
Gender:Female
I purchased this product for my husband for Christmas. He was very happy with the design, ease of use, and number of attachments. He used it 2-3 times per week to keep his beard trimmed and to keep that sharp edge every man wants. Unfortunately, 2 nights ago it stopped working mid trim. My husband is very meticulous about his grooming tools and even tho this model is one of your cheaper models it was cleaned and charged after each use. We have tried charging it and still nothing. He has been a Phillips/Norelco customer for years and will continue to be I'm sure but we are very disappointed with this product.
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, April 26, 2019
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco multigroomers come with a two-year Warranty and an additional six months if you register your product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco multigroomers come with a two-year Warranty and an additional six months if you register your product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Posted by: Ccman
Gender:Male
Verified Purchase:Yes
As a senior citizen I was tired of shaving. I grew a beard but didn't like the full beard. After reading the reviews of the Phillips Multigroom 3000 I decided to try it. It performs way beyond my wildest expectations. The trimmer has multiple trim attachments to do most anything. The performance exceeds my greatest expectations. I can use the attachment to trim my beard to the length desired.
Pros: easy to use, cost effective
Cons: none
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Jimmy1010
Gender:Male
Verified Purchase:Yes
I’m writing this review about my second trimming kit. I now have two (2) of them. I was traveling and left the first one I bought at my sister in law’s house, so as soon I got back home I bought another one, until she sent me the one I left by mail. This is the best trimming kit in the market, hands down, and now I have two of them. I’m extremely please with it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Dead after 3 months
on January 21, 2019
Posted by: JayC
Gender:Male
Had bought one. Dead after 3 months. Got another as a gift. Dead after 3 more...
Worked great until they died...
Waste of money...
Worked great until they died...
Waste of money...
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, January 22, 2019
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco body groomers come with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco body groomers come with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Customer Rating
4
Very good bear trimmer
on May 4, 2022
Posted by: Eloy_LB
Gender:Male
This a value oriented beard trimmer that is easy to operate, cuts effortlessly and is oil free, which is big plus. It also has many combs with different lengths. It is more suitable for the beard because it is not very wide but otherwise, it works also good for hair cutting. They could have improved it by including a 2mm comb because this length IMHO is very common for beard trimming.
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting philips.com
Customer Rating
3
2mm guard missing
on June 25, 2017
Posted by: tjdonn2
This is a well built product especially at this price point. However this trimmer is missing a 2mm guard that is crucial for the daily trim. Without it this thing is useless.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Good product.
on February 4, 2018
Posted by: CharlesE77
Gender:Male
Works perfectly. My only complaint is that it does not have a 2mm guard (only 1mm and 3mm). I would love to see that become an available option in the near future.
Pros: everything else.
Cons: no 2mm guard option
Written by a customer while visiting philips.com
Customer Rating
1
Undecided
on April 18, 2019
Posted by: Tiffanylove
I bought this for my husband for Christmas and he’s only used it a couple times and now it will not even work .. there is a two year warranty. I’m not sure on how Get a replacement or whatever I need to do . Tiffany
Pros: nice design, easy to use, fairly lightweight
Cons: will not turn on
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, April 23, 2019
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco multigroomers come with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco multigroomers come with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com