Customer reviews from philips.com
Philips Sonicare - 6500 Electric Toothbrush - Next-Generation Sonicare Technology, 9 Brush Settings, Travel Case - Navy
Average customer rating
4.6
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
36
4 Stars
8
3 Stars
3
2 Stars
0
1 Star
1
94%of customers recommend this product.
(
31 out of
33)
Customer Reviews for Philips Sonicare - 6500 Electric Toothbrush - Next-Generation Sonicare Technology, 9 Brush Settings, Travel Case - Navy
Posted by: Pam Z
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the timer on the toothbrush to make sure I brush for 2 minutes each time. It makes me focus on brushing all my teeth good. Thank you to my hygienist for recommending it to me.
Written by a customer while visiting philips.com
Customer Rating
4
Good clean if not a little bulky
on September 2, 2025
Posted by: ejreb
[This review was collected as part of a promotion.] I received this toothbrush as part of the Stellar Product Testing Panel at no cost. Overall the toothbrush provides a good clean finish and runs relatively quietly. It's simple to charge and use in any of it's three modes.
That said, there were a couple things that stand out for improvement. First off is the size, there are other toothbrushes on the market that don't have so much weight to them and while this toothbrush offers 3 modes (clean, whiten, and sensitive) which understandably adds to the bulk, I don't feel like those features offer enough of a tradeoff, especially when you consider that one slip of your thumb when brushing can easily change the mode mid-brush. I'd also think the onboard bluetooth also contributes to the size, and in a world where everything is connected I get the impulse but again, all I really want is the indicator every 30 seconds.
All that said, I have a use case for this toothbrush now that I have vetted it. I plan to give it to my kiddo who is working on a goal of better toothbrushing in Occupational Therapy as the guidance from the app will support that goal.
So, is it the toothbrush for me? No. Is there an absolutely valid use case for the toothbrush, Yes!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The Best Toothbrush EVER
on September 1, 2025
Posted by: Katheryn
[This review was collected as part of a promotion.] I received the Sonicare toothbrush as part of the Stellar Product Testing Panel. I was really impressed with the Philips Sonicare 6400 overall. The sleek, modern design looks great on the bathroom counter, and it feels solid and well-made without being bulky.
After brushing, my teeth looked noticeably cleaner and felt incredibly smooth, almost like I had just left the dentist’s office. It left my whole mouth feeling fresh and polished in a way that a manual brush never does.
Compared to a regular toothbrush, the Sonicare is a game-changer. The vibrations do most of the work, so I don’t feel like I have to scrub hard, and it’s much gentler on my gums while still giving a deep clean.
What I liked most is how easy it makes maintaining good oral hygiene. The built-in timer keeps me brushing long enough, and the rechargeable battery lasts for days without needing to plug it in. Overall, it makes brushing feel effortless while delivering noticeably better results.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Feel the Clean
on August 31, 2025
Posted by: JLak
[This review was collected as part of a promotion.] I was given this toothbrush to try as part of the Stellar Product Testing Panel and I have to say I'm a convert! First, I like the look, overall design, and feel of it in my hand. Your toothbrush sits out 24/7 and I didn't realize quite how much I'd appreciate a good looking toothbrush on my counter. Second, I was surprised by how much I liked the slim profile brush head. I thought it might feel too small but it was perfect for maneuvering in my mouth. The angled brush felt like a great fit for getting around the corners and getting all my teeth clean. Third, I love the sonic brushing. It leaves your teeth feeling and looking cleaner than any other type of brushing. So much better than manual brushing or a spin brush. My favorite part is that it runs for 2 minutes with gentle beeps when it's' time to switch the brush position. It makes it simple to do an A+ job cleaning your teeth. The brush comes with an app, but I didn't care for it. you have to keep your phone near the brush in order for the bluetooth connection to work. I tend to leave my phone out of my room at night so it didn't capture all of my brushes throughout the testing period.
With or without the app, I loved how this makes my teeth feel and am excited to see if my dentist notices the difference in my teeth!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great Product Recommend
on August 31, 2025
Posted by: LuckyMama
[This review was collected as part of a promotion.] I have used Philips Sonicare products for years, and this one did not disappoint. It is well made and easy to use.
I was sent this in exchange for a review from Stellar Product Testing Panel, but that doesn't change how I think about products, or their use.
It's easy to use, charge and store. It lives up the Philips brand reputation and is worth the upgrade.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great tooth brush
on August 31, 2025
Posted by: Stef
[This review was collected as part of a promotion.] Thank you to the Stellar Product Testing Panel for sending me this toothbrush to review! Overall, I have really enjoyed using this toothbrush. I am used to using other brands with the rotating head so this was a little different to use at first but I really like it! I love that it has the six vibrations to let me know when to switch and I love that it turns off after my 2 minutes are up. I think the toothbrush looks really nice and is really easy to use. My teeth feel extremely clean after using and this is the brand that is recommended to me by my dentist. This toothbrush makes my teeth feel much better than my manual toothbrush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Awesome Toothbrush
on August 31, 2025
Posted by: Michaela
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this toothbrush.
I love this toothbrush! It’s awesome. I love the clean, sleek look it has. It’s sonic tech with 62,000 brush movements per minute leaves my teeth feeling super clean and smooth. I love the Clean, Sensitive, and White modes making it personal to my individual needs—Sensitive’s been my go-to! The pressure sensor keeps me from going too hard, and it times me so I know how long I need to brush for. The app that goes along with the toothbrush is amazing—it guides me to hit every spot and tracks my progress, which has been super helpful for brushing my teeth better.
Overall, I’m impressed with how fresh and clean my mouth feels after using this toothbrush—way better than my old manual toothbrush! My favorite thing? Definitely the app’s real-time tips and the way it makes my whole brushing routine feel upgraded! Now I’m not dreading going to the dentist so much anymore.
I love this toothbrush! It’s awesome. I love the clean, sleek look it has. It’s sonic tech with 62,000 brush movements per minute leaves my teeth feeling super clean and smooth. I love the Clean, Sensitive, and White modes making it personal to my individual needs—Sensitive’s been my go-to! The pressure sensor keeps me from going too hard, and it times me so I know how long I need to brush for. The app that goes along with the toothbrush is amazing—it guides me to hit every spot and tracks my progress, which has been super helpful for brushing my teeth better.
Overall, I’m impressed with how fresh and clean my mouth feels after using this toothbrush—way better than my old manual toothbrush! My favorite thing? Definitely the app’s real-time tips and the way it makes my whole brushing routine feel upgraded! Now I’m not dreading going to the dentist so much anymore.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Nice improvements for Sonicare
on August 29, 2025
Posted by: Gentleclean
[This review was collected as part of a promotion.] Overall, this is a sleek and lightweight brush that gets the job done. The travel case was redesigned with no wasted space. The case is small, compact, and lightweight and will hold the brush handle and two heads. The separate USB charger base is a bit disappointing since that always seems to get left behind when traveling. The wall adapter is not included. I much prefer a Sonicare with the charger case when I am traveling. This model is capable of connecting with Bluetooth to the Philips Sonicare app, but is not required. The BrushSync technology allows the brush head to communicate with the handle. This is a great feature if you want to track your progress and keep track of your habits. The coolest feature of the 6400 is the pressure sensor LED light ring at the base of the brush that will light up if you are applying to much pressure. The intensity indicator and mode can be adjusted to your liking and can be monitored using the pressure sensor. As with other Sonicare products, this handle has the battery indicator and brush head replacement reminder. Another nice feature is the battery indicator has three warning lights to give you a better idea as to how much battery power you really have left. Sonicare is a solid brand and your teeth will look and feel fresh and clean and can reach areas more thoroughly than a manual toothbrush. I received the Philips Sonicare 6400 as part of the Stellar Product Testing Panel.
I would recommend this to a friend!
Written by a customer while visiting philips.com