Customer reviews from philips.com
Philips Sonicare - 6500 Electric Toothbrush - Next-Generation Sonicare Technology, 9 Brush Settings, Travel Case - Navy
Average customer rating
4.7
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
33
4 Stars
7
3 Stars
2
2 Stars
0
1 Star
1
93%of customers recommend this product.
(
27 out of
29)
Customer Reviews for Philips Sonicare - 6500 Electric Toothbrush - Next-Generation Sonicare Technology, 9 Brush Settings, Travel Case - Navy
Customer Rating
5
Great tooth brush
on August 31, 2025
Posted by: Stef
[This review was collected as part of a promotion.] Thank you to the Stellar Product Testing Panel for sending me this toothbrush to review! Overall, I have really enjoyed using this toothbrush. I am used to using other brands with the rotating head so this was a little different to use at first but I really like it! I love that it has the six vibrations to let me know when to switch and I love that it turns off after my 2 minutes are up. I think the toothbrush looks really nice and is really easy to use. My teeth feel extremely clean after using and this is the brand that is recommended to me by my dentist. This toothbrush makes my teeth feel much better than my manual toothbrush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Awesome Toothbrush
on August 31, 2025
Posted by: Michaela
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this toothbrush.
I love this toothbrush! It’s awesome. I love the clean, sleek look it has. It’s sonic tech with 62,000 brush movements per minute leaves my teeth feeling super clean and smooth. I love the Clean, Sensitive, and White modes making it personal to my individual needs—Sensitive’s been my go-to! The pressure sensor keeps me from going too hard, and it times me so I know how long I need to brush for. The app that goes along with the toothbrush is amazing—it guides me to hit every spot and tracks my progress, which has been super helpful for brushing my teeth better.
Overall, I’m impressed with how fresh and clean my mouth feels after using this toothbrush—way better than my old manual toothbrush! My favorite thing? Definitely the app’s real-time tips and the way it makes my whole brushing routine feel upgraded! Now I’m not dreading going to the dentist so much anymore.
I love this toothbrush! It’s awesome. I love the clean, sleek look it has. It’s sonic tech with 62,000 brush movements per minute leaves my teeth feeling super clean and smooth. I love the Clean, Sensitive, and White modes making it personal to my individual needs—Sensitive’s been my go-to! The pressure sensor keeps me from going too hard, and it times me so I know how long I need to brush for. The app that goes along with the toothbrush is amazing—it guides me to hit every spot and tracks my progress, which has been super helpful for brushing my teeth better.
Overall, I’m impressed with how fresh and clean my mouth feels after using this toothbrush—way better than my old manual toothbrush! My favorite thing? Definitely the app’s real-time tips and the way it makes my whole brushing routine feel upgraded! Now I’m not dreading going to the dentist so much anymore.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Nice improvements for Sonicare
on August 29, 2025
Posted by: Gentleclean
[This review was collected as part of a promotion.] Overall, this is a sleek and lightweight brush that gets the job done. The travel case was redesigned with no wasted space. The case is small, compact, and lightweight and will hold the brush handle and two heads. The separate USB charger base is a bit disappointing since that always seems to get left behind when traveling. The wall adapter is not included. I much prefer a Sonicare with the charger case when I am traveling. This model is capable of connecting with Bluetooth to the Philips Sonicare app, but is not required. The BrushSync technology allows the brush head to communicate with the handle. This is a great feature if you want to track your progress and keep track of your habits. The coolest feature of the 6400 is the pressure sensor LED light ring at the base of the brush that will light up if you are applying to much pressure. The intensity indicator and mode can be adjusted to your liking and can be monitored using the pressure sensor. As with other Sonicare products, this handle has the battery indicator and brush head replacement reminder. Another nice feature is the battery indicator has three warning lights to give you a better idea as to how much battery power you really have left. Sonicare is a solid brand and your teeth will look and feel fresh and clean and can reach areas more thoroughly than a manual toothbrush. I received the Philips Sonicare 6400 as part of the Stellar Product Testing Panel.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Sonic electric toothbrush
on August 29, 2025
Posted by: Kait
[This review was collected as part of a promotion.] I received this electric toothbrush as apart of the Stellar Product Testing. It is a wonderful toothbrush and does a thorough job cleaning! I LOVE that you can get different types of brush heads (sensitive, etc). I charged it overnight and have not had to charge it in days- battery is phenomenal! Mine is white and looks great with bathroom counters. It also came with a travel case and toothbrush head protector which is perfect for trips. It also has different settings on the brush so if you’d rather change it to sensitive, whitening, etc you’re able to while brushing! Would definitely recommend for someone wanting a decent clean and looking for this besides a manual toothbrush!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Gentle and effective for sensitive gums
on August 28, 2025
Posted by: Cfox
[This review was collected as part of a promotion.] This toothbrush is great for sensitive gums! It leaves my teeth & mouth feeling fresh & clean every time I use it. I’ve always been very cavity prone and after having a baby, I developed really sensitive gums. My old electric toothbrush did a good job cleaning, but even on the lowest setting, the vibration was way too harsh.
What I like about this toothbrush is that the vibration is much gentler but still gets the job done. Plus, the brush head it comes with has soft, flexible bristles which is amazing for anyone with gum sensitivity. Highly recommend it for anyone looking for a more gentle brushing experience.
I received this product for free to try through the Stellar Product Testing Panel. My only complaint is that the charger is only a usb cord without the charging block. I wish it came with the charging block included but it’s not a dealbreaker. Highly recommend this toothbrush for anyone looking for a more gentle brushing experience.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Incredible Rechargeable Toothbrush
on August 28, 2025
Posted by: Messifan21
[This review was collected as part of a promotion.] I recently received the Philips Sonicare 6400 as part of the Stellar Product Panel and I’m really impressed. The toothbrush itself feels high-quality and does an excellent job cleaning, but what really stood out to me was how easy it was to connect it to the Sonicare app.
All I had to do was download the app, turn on Bluetooth, and it synced instantly. No confusing setup, no extra steps, within a minute I was ready to go. The app adds a lot of value by helping track brushing habits and giving tips in real-time. I appreciate that I didn’t need to spend time figuring it out; it just worked right away.
Another thing I really like are the three brushing modes: Clean, Sensitive, and White. The Clean mode is great for everyday use, Sensitive is super gentle when my gums are feeling tender, and the White mode gives me that extra polish when I want my teeth to feel extra fresh. Pairing these with the three intensity levels gives me a lot of flexibility to choose what’s best each time I brush.
On top of that, the toothbrush has a pressure sensor that lights up if I brush too hard, which is great for protecting my gums.
My only minor complaint is that the connection between the handle and the charger feels a bit loose. It charges fine, but I would have preferred a more snug fit to feel more secure when placing it on the base.
Overall, I’d still highly recommend this toothbrush to anyone looking for a powerful clean with smart features, especially if you want an app connection that’s effortless to set up.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Love Love Love
on August 28, 2025
Posted by: Radd
[This review was collected as part of a promotion.] The toothbrush has a sleek and comfortable design. I love the simplicity of its shape and its travel case, as it makes it easy to store. After using for a couple of days, I can see a difference in how clean my teeth feel when compared to a manual toothbrush. Using less effort given its power but feeling a thorough clean from the toothbrush. I did receive this toothbrush in exchange for a review from the Stellar Product Testing Panel.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Fantastic Electric Toothbrush
on August 28, 2025
Posted by: SonicareGentleBrushHeads
[This review was collected as part of a promotion.] The Sonicare 6400 electric toothbrush makes getting a better clean for your teeth easy and enjoyable! Out of the box, setup was simple and intuitive, and the settings on the toothbrush unit itself are very easy to adjust. I was a bit unsure of using the app at first, but after a quick download and sync of the unit, it was super interesting to see how my average brush times stack up and a great visual reminder to complete a good brushing session. The feature of the app that I appreciate the most is that if you forget to turn it on for a particular brushing, your results will upload the next time you launch the app and brush your teeth. I had been a manual brusher for years, but I truly believe that this is a better clean and my mouth feels noticeably better after brushing than using a manual toothbrush. It did take me a little while to get used to the higher vibration settings, and also remembering to turn the brush off before removing it to spit/rinse... otherwise it does fling toothpaste everywhere! Thanks to the Stellar Product Testing Panel for providing this updated model to me to try out, I love the lighter weight and feel compared to prior Sonicare models that I have used in the past. I wish that the charger dock was hard wired with a plug, but do appreciate the usb end for cutting down on extra weight when traveling if I take the charger. I also love that the newer travel case has room for an extra brush head. Overall I have loved the Sonicare6400 and how easy/fun it makes brushing to get a really great clean for your teeth.
I would recommend this to a friend!
Written by a customer while visiting philips.com