Customer reviews from philips.com
Philips Sonicare - S2 Sensitive - Replacement Toothbrush Heads, 6 Pack, HX6056/77 - White
Average customer rating
4.5
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
76
4 Stars
34
3 Stars
10
2 Stars
2
1 Star
2
94%of customers recommend this product.
(
111 out of
118)
Customer Reviews for Philips Sonicare - S2 Sensitive - Replacement Toothbrush Heads, 6 Pack, HX6056/77 - White
Customer Rating
5
I love that Sonicare has made a sensitive brush!
on August 15, 2023
Posted by: krox1980
Gender:Female
[This review was collected as part of a promotion.] Thus far I have really enjoyed using Sonicare's Brush for Sensitive Teeth. It is gentle yet still thorough at cleaning really well. I loved how it didn't my my teeth ache of feel sensitive at any point. Other brush heads I have used in the past are too rough for my liking.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This product has true soft bristles
on August 16, 2023
Posted by: Oceking
[This review was collected as part of a promotion.] I chose a 5 star rating because the bristles are really soft. I normally bleed when brushing and I haven't experienced any kind of bleeding with this. I also love how it fits on any Sonicare toothbrush. Probably the best Product I've ever used.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
It has great potential
on August 21, 2023
Posted by: Gomo11
Gender:Female
[This review was collected as part of a promotion.] It could really be good if tweaked a little. It's too sensitive on teeth and teeth don't feel clean after using.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2
Nope
on March 7, 2026
Posted by: klb88
Gender:Female
I usually get what I assume are regular brush heads, but saw these and thought maybe they were worth a go with my sensitive teeth. I just tried it for the first time and definitely don't like these. The brush won't go any stronger than the lowest setting and my teeth are not clean. It's too bad I got a four pack, I'm not dealing with this for a year, so now I get to buy a new pack of a different kind and never use these, great use of money.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, March 8, 2026
Hi there, thank you for sharing your experience with us. We’re sorry to hear that these brush heads didn’t work well for your needs, especially with sensitive teeth — that’s definitely not the experience we want for you. The limited intensity and the cleaning results you described shouldn’t happen, and we understand how frustrating it feels after purchasing a multipack.
Please feel free to reach out to us on Facebook/Instagram (@Philips) or X (@PhilipsCare). If you prefer, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Warm regards,
Philips Consumer Care
Please feel free to reach out to us on Facebook/Instagram (@Philips) or X (@PhilipsCare). If you prefer, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Warm regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
The bristles are soft but vibration uncomfortable.
on August 11, 2023
Posted by: Garnet04
Gender:Female
[This review was collected as part of a promotion.] The bristles are super soft but a bit too long for me. The vibration is so intense that when I try to brush the back of my top teeth, it tickles so much I have to wait until the toothbrush turns off to brush that portion of my teeth. It is so uncomfortable that I do not look forward to brushing my teeth with this electric toothbrush.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, August 4, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
This toothbrush holds amazing capabilities!
on August 13, 2023
Posted by: Piano47
Gender:Female
[This review was collected as part of a promotion.] The brush head on this toothbrush is not rough at all. It is small but well-formed. I can move it about easily in my mouth and it reaches without feeling heavy or clumsy.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
S2 brush head TOO SMALL
on March 10, 2026
Posted by: Vegasmom
The brush head on this new "S2" version is WAY TOO SMALL. S2 is ~25% smaller than the original S!
Please bring back the original "S" for sensitive teeth.
Please bring back the original "S" for sensitive teeth.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, March 10, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
I wanted to like this product.
on August 12, 2023
Posted by: htech3000
Gender:Male
[This review was collected as part of a promotion.] At first, I had trouble adjusting to the size of the S2 Sensitive toothbrush head. Although it cleaned my teeth well, I didn't feel as confident using it with the supplied rechargeable toothbrush handle as I do with my Philips Bluetooth handle that works with the Philips app. However, I'm still satisfied with how the S2 cleans my teeth.
I would recommend this to a friend!
Written by a customer while visiting philips.com