Customer reviews from philips.com
Philips Sonicare - C2 Plaque Control - Replacement Toothbrush Heads, 4 Pack, HX9024/77 - White
Average customer rating
3.6
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
3
4 Stars
0
3 Stars
3
2 Stars
0
1 Star
1
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Philips Sonicare - C2 Plaque Control - Replacement Toothbrush Heads, 4 Pack, HX9024/77 - White
Customer Rating
1
Terrible plastic cover
on May 6, 2026
Posted by: Zelllllll
Gender:Female
The plastic covers get molded so fast. These are so expensive already and they need to add anti-microbial properties to the toothbrush covers to ensure the longevity of the product.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, May 6, 2026
Hello there.
Thank you for taking the time to share your feedback with us. We’re sorry to hear about your experience with the toothbrush cover and the concerns you’ve raised regarding hygiene and durability. We understand how important it is for accessories to maintain their quality over time, especially with daily use.
We appreciate you bringing this to our attention, and we’d like to look into this further and see how we can help. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback — it helps us continue to improve.
Best regards,
Philips Consumer Care
Thank you for taking the time to share your feedback with us. We’re sorry to hear about your experience with the toothbrush cover and the concerns you’ve raised regarding hygiene and durability. We understand how important it is for accessories to maintain their quality over time, especially with daily use.
We appreciate you bringing this to our attention, and we’d like to look into this further and see how we can help. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback — it helps us continue to improve.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: why not
Verified Purchase:Yes
[This review was collected as part of a promotion.] Price for the two pack is high for the time the product last.
Written by a customer while visiting philips.com
Posted by: Ruby Tuesday
Verified Purchase:Yes
[This review was collected as part of a promotion.] I took a chance on these and am glad I did. Best brush heads I ever bought. Great job and they don't wear out in a month.
Written by a customer while visiting philips.com
Customer Rating
3
Harder than expected.
on May 9, 2026
Posted by: Philips-Comnsumer
Gender:Male
The brush heads are good quality, however the expectation & experience using the heads is slight harder than expected. I believe there is a softer version. Hoping to get these exchanged.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: VCA@104
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great way to get oral hygiene. Plaque removal head are the great at work. Double bristles help do the job better. Little expensive for the heads. Affordable can be desirable. Thanks Philips.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: momsmith247
Gender:Female
Verified Purchase:Yes
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Moonshiner
Verified Purchase:Yes
[This review was collected as part of a promotion.] I (along with millions of other people). need a brush head that will clean the back of dental implants. This head good on the front but implants are round so we need a round brush head that will fit down over the implant and have a texture that will keep implants clean. You will sell millions.
Written by a customer while visiting philips.com