Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra Silicone Magnet Case - Black
Average customer rating
1.7
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
13
4 Stars
3
3 Stars
2
2 Stars
10
1 Star
83
2%of customers recommend this product.
(
1 out of
60)
Customer Reviews for Samsung - Galaxy S26 Ultra Silicone Magnet Case - Black
Customer Rating
5
Very sturdy and feels good in the hands.
on June 10, 2026
Posted by: She2strapt
[This review was collected as part of a promotion.] I used Galaxy AI to help find the best case and this was the recommendation. It was super easy to find someone definitely compatible with my giant phone. The case feels nice and protective, without adding a ton of bulk. It feels nice in your hands and had enough grip for mobile gaming. Definitely would buy again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Durability
on June 22, 2026
Posted by: Xoce
from New York
This product is not very durable. I used it for two months and it already broke. I do not recommend this product.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 23, 2026
Hey Xoce,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. The comfortable silicone finish, built in magnetic compatibility, and slim design are all made to complement your Galaxy device while providing everyday convenience. It is discouraging to hear the case did not hold up as expected after only a short time. Your feedback about the durability is valuable and helps us better understand your experience. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. The comfortable silicone finish, built in magnetic compatibility, and slim design are all made to complement your Galaxy device while providing everyday convenience. It is discouraging to hear the case did not hold up as expected after only a short time. Your feedback about the durability is valuable and helps us better understand your experience. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT BUY THIS CASE IF U CARE ABOUT YOUR PHONE!
on June 28, 2026
Posted by: BoKeepsItReal
from Amelia Island, Florida USA
This has to be the 100% absolute worst case produced for protecting this phone. It won't even keep the dust out! If you drop your phone in this case, go ahead and plan for a replacement phone. Never take it out of the case once you've inserted it, because the bottom left of the case is so fragile, that the chances are pretty highly that it'll break on you also. I would have rated it a 0/5 ☆, but they do not allow a truthful rating of this product. TAKE THIS CASE OFF OF YOUR SITE AND STOP SELLING THIS CHEAP INFERIOR PRODUCT TO PEOPLE! WE WORK ENTIRELY WAY TOO HARD FOR WHAT LITTLE MONEY WE HAVE, TO JUST THROW IT AWAY ON MISLEADING INFERIOR PRODUCTS ONLY BEING SOLD BY YOU FOR PROFIT AND GAINS.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 29, 2026
Hey there BoKeepsItReal,
Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. Its slim silicone finish, magnetic compatibility, and soft grip are designed to deliver a comfortable, user-friendly experience. We understand your concerns about the design, particularly that the bottom corner felt fragile and did not inspire confidence in its daily protection. Your comments on durability, fit, and dust protection are valuable and will be carefully reviewed. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. Its slim silicone finish, magnetic compatibility, and soft grip are designed to deliver a comfortable, user-friendly experience. We understand your concerns about the design, particularly that the bottom corner felt fragile and did not inspire confidence in its daily protection. Your comments on durability, fit, and dust protection are valuable and will be carefully reviewed. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
poor quality
on June 15, 2026
Posted by: applelb
from Wichita, KS
I've only had this case for a month and have never dropped my phone, but today I noticed the cover is already broken.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 16, 2026
Hello there,
Thank you for sharing your experience with your Galaxy S26 Ultra Silicone Magnet Case. The Galaxy S26 Ultra Silicone Magnet Case is designed to provide a sleek look and reliable protection, so we understand your concern after noticing wear so soon. Thank you for sharing your experience with the durability of the case after a relatively short period of use. please be advise, Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. Please reach out to our Samsung Support Team to discuss warranty options. Feedback like yours helps highlight what matters most to customers. We are here to help. Thank you for being a part of the Samsung community.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with your Galaxy S26 Ultra Silicone Magnet Case. The Galaxy S26 Ultra Silicone Magnet Case is designed to provide a sleek look and reliable protection, so we understand your concern after noticing wear so soon. Thank you for sharing your experience with the durability of the case after a relatively short period of use. please be advise, Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. Please reach out to our Samsung Support Team to discuss warranty options. Feedback like yours helps highlight what matters most to customers. We are here to help. Thank you for being a part of the Samsung community.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on February 25, 2026
Posted by: Jose
very clean, love the design, very amazing and protective!!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 26, 2026
Hey Jose,
Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. It is designed for a soft-touch comfort that grips naturally, ensuring your device is protected and secure while you’re on the go. We look forward to it being a great companion for your device. Thank you for your review and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. It is designed for a soft-touch comfort that grips naturally, ensuring your device is protected and secure while you’re on the go. We look forward to it being a great companion for your device. Thank you for your review and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra + Galaxy AI: Built Tough, Works
on April 19, 2026
Posted by: Leekwan
[This review was collected as part of a promotion.] I’ve been using the Galaxy S26 Ultra for a bit now, and it already felt like a solid upgrade—but one moment at work really proved it. I accidentally dropped my phone on a hard floor, the kind of fall that makes everyone nearby stop and look. A few coworkers saw it happen, and we all expected at least a crack or scratch.
But when I picked it up, there was nothing—no damage at all. The case absorbed the impact perfectly, and the phone looked untouched. My coworkers were genuinely impressed, and honestly, so was I. That moment gave me a lot of confidence in how durable this phone really is.
Beyond that, it’s been great across the board. The display is bright, smooth, and perfect for watching videos or just everyday use. Performance is fast and reliable, with no lag even when multitasking. The camera takes sharp, detailed photos, and the zoom is especially impressive.
Galaxy AI has also been surprisingly useful. It helps enhance photos and makes small daily tasks easier without feeling overcomplicated. Battery life easily lasts me through the day, and the overall build still feels premium and solid.
The Galaxy S26 Ultra isn’t just about features—it actually holds up in real-life moments. That drop could’ve gone badly, but instead it showed me just how dependable this phone is
But when I picked it up, there was nothing—no damage at all. The case absorbed the impact perfectly, and the phone looked untouched. My coworkers were genuinely impressed, and honestly, so was I. That moment gave me a lot of confidence in how durable this phone really is.
Beyond that, it’s been great across the board. The display is bright, smooth, and perfect for watching videos or just everyday use. Performance is fast and reliable, with no lag even when multitasking. The camera takes sharp, detailed photos, and the zoom is especially impressive.
Galaxy AI has also been surprisingly useful. It helps enhance photos and makes small daily tasks easier without feeling overcomplicated. Battery life easily lasts me through the day, and the overall build still feels premium and solid.
The Galaxy S26 Ultra isn’t just about features—it actually holds up in real-life moments. That drop could’ve gone badly, but instead it showed me just how dependable this phone is
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its vary helpful
on March 26, 2026
Posted by: Akstoners907
[This review was collected as part of a promotion.] My Ai is very wonderful and actually helpful when j need help n dont have any1 to help me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like the feeling features it is smooth.
on April 17, 2026
Posted by: Tkingsized
[This review was collected as part of a promotion.] AI has nothing to do with a case. So I really don't understand why you want to mention it on this or how to even do so.
Value
4
Written by a customer while visiting Samsung US