Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra Silicone Magnet Case - Black
Average customer rating
1.7
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
13
4 Stars
3
3 Stars
2
2 Stars
10
1 Star
83
2%of customers recommend this product.
(
1 out of
60)
Customer Reviews for Samsung - Galaxy S26 Ultra Silicone Magnet Case - Black
Customer Rating
1
Dont buy this Case!!
on April 22, 2026
Posted by: Ant D
from Chicago
After about 30 days this phone case is already damged and falling apart. Im very disappointed 😞.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 23, 2026
Hello Ant D,
We appreciate you taking the time to share your insight with your Galaxy S26 Ultra Silicone Magnet Case. Cases are designed to withstand daily use, and your feedback highlights what matters most for long-term reliability. Thank you for your review and for being a Samsung customer.
-Ty
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We appreciate you taking the time to share your insight with your Galaxy S26 Ultra Silicone Magnet Case. Cases are designed to withstand daily use, and your feedback highlights what matters most for long-term reliability. Thank you for your review and for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Don't waste your money
on April 22, 2026
Posted by: David H
from California
The case broke after dropping once from 18 inches off my lap sitting down. The corner where the new cheap spen sits broke and left insanely sharp edges. This is ridiculous.
No, I would not recommend this to a friend.
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 23, 2026
Hello David H,
Thank you for sharing your experience with your Galaxy S26 Ultra Silicone Magnet Case. A case should be reliable during everyday use, and your feedback underscores the importance of durability. If you need help finding the right case for your needs or have questions about your Silicone Magnet Case, please reach out to our Samsung Support Team for further assistance. Your feedback is valuable in helping us create better designs in the future.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
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Thank you for sharing your experience with your Galaxy S26 Ultra Silicone Magnet Case. A case should be reliable during everyday use, and your feedback underscores the importance of durability. If you need help finding the right case for your needs or have questions about your Silicone Magnet Case, please reach out to our Samsung Support Team for further assistance. Your feedback is valuable in helping us create better designs in the future.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Not a perfect fit
on April 23, 2026
Posted by: JustMai
from Morganton, NC
Love the color and the sleek look and that's what the 2 stars are for. Ended up using it for just a couple of days as I had to switch to another because I couldn't plug the phone in once it needed to be charged and I don't really like wireless charging.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, April 24, 2026
Hello JustMai,
The sleek design of the Galaxy S26 Ultra Silicone Magnet Case truly stands out. Cases are intended to combine style with everyday functionality, so your feedback on fit and charging accessibility is valuable in highlighting real usage scenarios. If your case is not fitting your phone properly, please contact our Samsung Support Team for further assistance. Thank you for being a Samsung customer.
-Ty
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The sleek design of the Galaxy S26 Ultra Silicone Magnet Case truly stands out. Cases are intended to combine style with everyday functionality, so your feedback on fit and charging accessibility is valuable in highlighting real usage scenarios. If your case is not fitting your phone properly, please contact our Samsung Support Team for further assistance. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
What a bummer...
on April 24, 2026
Posted by: Rivers
from Littleton, CO
Had this phone/case for one week and was raving about the amazing texture and feel of this case all week, only to discover it has already broken in the exact spot as everyone else. Such a bummer because i truly love the look and feel of the case. However, durability is nonexistent, I haven't even dropped my phone yet, seeing this damage makes me concerned it will not provide protection to my phone in a drop.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 27, 2026
Hey Rivers,
Thank you for highlighting both the appearance and texture of the Galaxy S26 Ultra Silicone Magnet Case. The unique design truly stands out, and reliable protection is equally important. Please be advised that Samsung products are covered by a warranty against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. If you have questions about warranty options, please reach out to our Samsung Support Team. We’re here to help! Your feedback emphasizes how much attention these details receive. Thank you for choosing Samsung and for being a valued customer!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Thank you for highlighting both the appearance and texture of the Galaxy S26 Ultra Silicone Magnet Case. The unique design truly stands out, and reliable protection is equally important. Please be advised that Samsung products are covered by a warranty against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. If you have questions about warranty options, please reach out to our Samsung Support Team. We’re here to help! Your feedback emphasizes how much attention these details receive. Thank you for choosing Samsung and for being a valued customer!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Horrible case
on April 26, 2026
Posted by: AYLA
from Chicago
I purchased two of these silicone cases, and regrettably, both experienced damage within a two-week timeframe. I am quite disappointed, as an exchange is no longer available. Given the price I paid for each, I had anticipated a higher level of durability, but unfortunately, my expectations were not met.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, April 30, 2026
Hello AYLA,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. Durability is important, especially for something you use every day. Samsung cases are designed to balance protection with a sleek feel, and your feedback helps shape future designs. We appreciate your review and thank you for choosing Samsung!
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. Durability is important, especially for something you use every day. Samsung cases are designed to balance protection with a sleek feel, and your feedback helps shape future designs. We appreciate your review and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
1
This is a defective product
on May 4, 2026
Posted by: Roman
from 50 158
This phone case lasted just over a month, broke on its own
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, May 5, 2026
Hello there Roman,
Thanks for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. A case should feel dependable day after day, and your feedback really highlights how important that is. This design is made to offer a smooth feel and secure fit while complementing the device's look. We appreciate you taking the time to speak on it. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Thanks for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. A case should feel dependable day after day, and your feedback really highlights how important that is. This design is made to offer a smooth feel and secure fit while complementing the device's look. We appreciate you taking the time to speak on it. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality
on June 3, 2026
Posted by: SoundGambler
so I got this case and it is literally breaking apart at the S Pen and the other corner and it's less than 3 months old poor quality four quality
Response from Samsung USBy R&R, June 4, 2026
Howdy SoundGambler,
Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. We are glad to hear you appreciate its slim design and built-in magnetic compatibility, which enhance the phone’s premium feel. Your feedback on durability, particularly around the S Pen area and the corners, is valuable, especially since you’ve noticed it after only a short period of use.
Please note that Samsung products are covered by a limited 12-month warranty, which protects against manufacturing defects in materials and workmanship. If you would like to discuss warranty options, please reach out to our Samsung Support Team. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. We are glad to hear you appreciate its slim design and built-in magnetic compatibility, which enhance the phone’s premium feel. Your feedback on durability, particularly around the S Pen area and the corners, is valuable, especially since you’ve noticed it after only a short period of use.
Please note that Samsung products are covered by a limited 12-month warranty, which protects against manufacturing defects in materials and workmanship. If you would like to discuss warranty options, please reach out to our Samsung Support Team. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality.
on June 9, 2026
Posted by: SRaj
from Toledo, OH
Poor quality. Broke at the edge within a month of use.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 11, 2026
Good Day SRaj,
Thank you for letting us know how it is going with your Galaxy S26 Ultra Silicone Magnet Case. The Galaxy S26 Ultra Silicone Magnet Case is designed to offer a comfortable grip and a clean look that complements the device beautifully. We understand how disappointing it can be when durability does not meet expectations, and we appreciate you taking the time to share your experience. Feedback like this helps us continue improving our accessories. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Thank you for letting us know how it is going with your Galaxy S26 Ultra Silicone Magnet Case. The Galaxy S26 Ultra Silicone Magnet Case is designed to offer a comfortable grip and a clean look that complements the device beautifully. We understand how disappointing it can be when durability does not meet expectations, and we appreciate you taking the time to share your experience. Feedback like this helps us continue improving our accessories. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US