Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra Silicone Magnet Case - Black
Average customer rating
1.7
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
13
4 Stars
3
3 Stars
2
2 Stars
10
1 Star
83
2%of customers recommend this product.
(
1 out of
60)
Customer Reviews for Samsung - Galaxy S26 Ultra Silicone Magnet Case - Black
Customer Rating
1
Cheap and breaks easy
on April 8, 2026
Posted by: Schallboy79
The case feels cheaply made and breaks easy. It's a very thin silicone coating over a piece of plastic. Around the ports the plastic gets very thin and can crack/break off easily. Probably had it less than a month and broke the top section by the screen off of the hole for the SPen
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, April 9, 2026
Hey there Schallboy79,
Thank you for sharing your feedback on your Galaxy S26 Ultra Silicone Magnet Case. We understand that you expect a case to feel solid and reliable from the very first day. Samsung cases are designed to provide a balance between protection and a slim profile, ensuring that your device remains comfortable in your hand while still offering everyday coverage. This lightweight design aims to keep things simple without adding unnecessary bulk.
Please note that Samsung products come with a limited 12-month warranty that covers manufacturing defects in materials and workmanship. If you have any questions about warranty options, we encourage you to reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
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Thank you for sharing your feedback on your Galaxy S26 Ultra Silicone Magnet Case. We understand that you expect a case to feel solid and reliable from the very first day. Samsung cases are designed to provide a balance between protection and a slim profile, ensuring that your device remains comfortable in your hand while still offering everyday coverage. This lightweight design aims to keep things simple without adding unnecessary bulk.
Please note that Samsung products come with a limited 12-month warranty that covers manufacturing defects in materials and workmanship. If you have any questions about warranty options, we encourage you to reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Samsung should be ashamed.
on April 10, 2026
Posted by: Ryker
from San Antonio TX
Absolute trash. Corner started to chip after 3 days and completely separated after 5. I work from home and am not rough with my devices either.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 13, 2026
Hi Ryker,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. A case should provide reliable protection from the start, especially with daily use. Your feedback highlights the importance of durability, both initially and over time.
Please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. We encourage you to reach out to our Samsung Support Team to discuss warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. A case should provide reliable protection from the start, especially with daily use. Your feedback highlights the importance of durability, both initially and over time.
Please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. We encourage you to reach out to our Samsung Support Team to discuss warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Say no
on April 17, 2026
Posted by: Disappointed
from Arkansas
The price for this case compared to the quality is crazy. How can I expect it to protect my phone but it won't even stay together??
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, April 22, 2026
Hello there,
Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. A good case should feel secure and reliable for everyday use, and your feedback helps us understand what matters most to users. Galaxy accessories are designed to provide both protection and style in a seamless way. We appreciate you taking the time to share your insights. Thank you for being a valued Samsung customer.
-Ty
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Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. A good case should feel secure and reliable for everyday use, and your feedback helps us understand what matters most to users. Galaxy accessories are designed to provide both protection and style in a seamless way. We appreciate you taking the time to share your insights. Thank you for being a valued Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Broken case
on April 19, 2026
Posted by: Crits
from Virginia
My case has also broken at the corner where the S-pen plugs in. Guess they made the plastic too thin. I have never dropped my phone and I have been very careful with it so far. I have barely used the S-pen either.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 22, 2026
Greetings Crits,
Durability and fit are key when it comes to protecting your device day to day. The Galaxy S26 Ultra Silicone cases are designed to pair seamlessly with the S26 Ultra while maintaining a clean and polished look. Thanks for sharing your experience and perspective.
-Ty
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Durability and fit are key when it comes to protecting your device day to day. The Galaxy S26 Ultra Silicone cases are designed to pair seamlessly with the S26 Ultra while maintaining a clean and polished look. Thanks for sharing your experience and perspective.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
GARBAGE DESIGN
on April 21, 2026
Posted by: MillyMilly
from missouri
My case broke just like every other one pictured and Samsung wants me to send the case back to them and then send me a replacement. This is a garbage design and Samsung needs to take responsibility.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 22, 2026
Hello MillyMilly,
The design of accessories is crucial to their long-term performance, and your feedback highlights what matters most for daily use. The Galaxy S26 Ultra Silicone Magnet Cases are crafted to deliver a perfect blend of protection and style, and we greatly appreciate your insights. Thank you for being a valued Samsung customer.
-Ty
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The design of accessories is crucial to their long-term performance, and your feedback highlights what matters most for daily use. The Galaxy S26 Ultra Silicone Magnet Cases are crafted to deliver a perfect blend of protection and style, and we greatly appreciate your insights. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Cheap Case
on April 21, 2026
Posted by: 1234
Like everyone is saying, the piece by the s-pen has come off, and I never dropped the case. I'm also disappointed that the inside is made of plastic; usually, they have a velvet-like soft texture inside, but nothing this time.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 22, 2026
Hi 1234,
The appearance and texture of a case can significantly influence your overall experience with your device. The Galaxy S26 Ultra Silicone Magnet Case is designed to complement the S26 Ultra perfectly while maintaining a sleek and modern finish. Thank you for sharing your thoughts with us.
-Ty
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The appearance and texture of a case can significantly influence your overall experience with your device. The Galaxy S26 Ultra Silicone Magnet Case is designed to complement the S26 Ultra perfectly while maintaining a sleek and modern finish. Thank you for sharing your thoughts with us.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Not sturdy
on April 21, 2026
Posted by: stevo
from Florida
The area around the pen completely fell apart after just 3 weeks. Tried to return but you only have 5 days to do so.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R, April 22, 2026
Hello stevo,
The Galaxy S26 Ultra Silicone Magnet Case combines durability with design, making it an excellent choice for protecting your device. These cases are designed to complement the phone's sleek build while providing essential everyday coverage. We appreciate your feedback, as it helps us understand how our Silicone Magnet Case performs in real-world situations.
Please note that Samsung products come with a limited 12-month warranty that covers manufacturing defects in materials and workmanship. If you have questions about warranty options, feel free to reach out to our Samsung Support Team. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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The Galaxy S26 Ultra Silicone Magnet Case combines durability with design, making it an excellent choice for protecting your device. These cases are designed to complement the phone's sleek build while providing essential everyday coverage. We appreciate your feedback, as it helps us understand how our Silicone Magnet Case performs in real-world situations.
Please note that Samsung products come with a limited 12-month warranty that covers manufacturing defects in materials and workmanship. If you have questions about warranty options, feel free to reach out to our Samsung Support Team. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Trash
on April 22, 2026
Posted by: Gram
There should be an option for you to give it a negative rating. I had this case used it for probably 3 weeks at the most and the bottom chipped (broke completely out), just like all of these others that they've showed. It should be (replaced) taking care of by the company. They are samsung products and you pay a good price for them.They should last longer than 3 weeks.
Response from Samsung USBy R&R, April 23, 2026
Hello Gram,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. We understand how important durability is in everyday use. Your experience highlights how much reliability matters in protection and design. Thank you for sharing your feedback with us.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. We understand how important durability is in everyday use. Your experience highlights how much reliability matters in protection and design. Thank you for sharing your feedback with us.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US