Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra Silicone Magnet Case - Black
Average customer rating
1.7
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
13
4 Stars
3
3 Stars
2
2 Stars
10
1 Star
83
2%of customers recommend this product.
(
1 out of
60)
Customer Reviews for Samsung - Galaxy S26 Ultra Silicone Magnet Case - Black
Customer Rating
1
Most worthless case I have ever owned.
on March 26, 2026
Posted by: Conny
from Houston Texas
Bought this with my new phone. TMOBILE put the phone in the case for me. Turns out it actually blocks the pen from working properly. To test this I take the phone out of the case and the corner by the pen snaps off. If it cannot handle that how is it gonna protect the phone from a fall? Its a joke and not worth the price, even half the price would be too much. I had a s22 before with a leather flip case and it was still in one piece 4 years later. Bring the leather case with the Window back.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, April 6, 2026
Hello there Conny,
Thank you for taking the time to share your thoughts. The Galaxy S26 Ultra Silicone Magnet Case is designed to fit seamlessly with your device, highlighting the importance of both protection and usability in your daily experience. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
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Thank you for taking the time to share your thoughts. The Galaxy S26 Ultra Silicone Magnet Case is designed to fit seamlessly with your device, highlighting the importance of both protection and usability in your daily experience. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Broke in less than a month
on March 28, 2026
Posted by: TimmyM
from NH
I think it's great. Nice color and texture, except it broke same as everyone else's by the stylus cutout. In less than a month!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 3, 2026
Hola TimmyM,
Thank you for sharing your experience! The Silicone Magnet Case is designed to combine style with a soft touch, perfectly complementing the Galaxy S26 Ultra. Please reach out to our Samsung Support Team to learn more about your warranty options. We appreciate you being a Samsung customer!
-Ty
Samsung Support
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Thank you for sharing your experience! The Silicone Magnet Case is designed to combine style with a soft touch, perfectly complementing the Galaxy S26 Ultra. Please reach out to our Samsung Support Team to learn more about your warranty options. We appreciate you being a Samsung customer!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Cheaper quality!
on March 28, 2026
Posted by: Fendi
Just got 3 weeks ago and get broke. Product is poor
Response from Samsung USBy R&R, April 6, 2026
Hi Fendi,
Thank you for sharing your feedback. A slim case design offers a lightweight and easy-to-use experience for daily activities, and many users seek a balance between style and durability that suits their routine. If your case broke after a short period, please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty for each product. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your feedback. A slim case design offers a lightweight and easy-to-use experience for daily activities, and many users seek a balance between style and durability that suits their routine. If your case broke after a short period, please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty for each product. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Worst case ever!
on March 29, 2026
Posted by: Boogy79
from Chattanooga TN
Like everyone else here, the case broke right at the corner of the S pen within 2 weeks of receiving. Terrible quality 🖕
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 3, 2026
Hi there Boogy79,
We appreciate your feedback regarding the Silicone Magnet Case. This case is designed to maintain a sleek, lightweight feel while perfectly complementing the Galaxy S26 Ultra for everyday use.
Please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty, as specified for each product. If you have any questions about warranty options, please reach out to our Samsung Support Team.
We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Samsung Community
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Facebook
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We appreciate your feedback regarding the Silicone Magnet Case. This case is designed to maintain a sleek, lightweight feel while perfectly complementing the Galaxy S26 Ultra for everyday use.
Please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty, as specified for each product. If you have any questions about warranty options, please reach out to our Samsung Support Team.
We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Broke in less then a month
on March 31, 2026
Posted by: Kate
Nice color and texture. But it broke same way as everyone else's by the stylus cutout in less than a month!
No, I would not recommend this to a friend.
Features
1
Performance
1
Value
1
Response from Samsung USBy R&R, April 3, 2026
Hi Kate,
We appreciate your feedback on the Silicone Magnet Case. This case is designed to provide a smooth feel and a modern look, and it pairs seamlessly with the Galaxy S26 Ultra. If your case has broken after a short period of use, please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
We appreciate your feedback on the Silicone Magnet Case. This case is designed to provide a smooth feel and a modern look, and it pairs seamlessly with the Galaxy S26 Ultra. If your case has broken after a short period of use, please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
S-pen slot failure
on April 1, 2026
Posted by: Chrisf
the case is very nice feeling but Spen slot is not durable at all breaks easily
Response from Samsung USBy R&R, April 2, 2026
Hello Chrisf,
Thank you for sharing your feedback about the Silicone Magnet Case. It is designed to offer a smooth feel and a modern look while perfectly complementing the Galaxy S26 Ultra. We understand that your case has split at the S-Pen slot. Please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty, as specified for each product. We recommend contacting our Samsung Support Team to discuss your warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Thank you for sharing your feedback about the Silicone Magnet Case. It is designed to offer a smooth feel and a modern look while perfectly complementing the Galaxy S26 Ultra. We understand that your case has split at the S-Pen slot. Please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty, as specified for each product. We recommend contacting our Samsung Support Team to discuss your warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Terrible!
on April 4, 2026
Posted by: jsediqi5656
from Fremont CA
It makes it heavier to hold, and when you put it in your pocket, it feels sticky, making it difficult to fully insert.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 7, 2026
Hello jsediqi5656,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. The feel of phone cases can vary based on material and design, and many users seek the option that is most comfortable for their daily routine. We appreciate you being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. The feel of phone cases can vary based on material and design, and many users seek the option that is most comfortable for their daily routine. We appreciate you being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Broken first week of use
on April 5, 2026
Posted by: Vtlady
The bottom left corner of the case where the stylus is snapped within a week of use. No drops higher than waist height, onto a carpeted floor.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 7, 2026
Hello there Vtlady,
Thank you for your feedback regarding your Galaxy S26 Ultra Silicone Magnet Case. Many users appreciate the slim, lightweight design, which makes it easy to use daily while maintaining a sleek appearance and providing protection. If your case broke after a short period, please note that Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. We encourage you to reach out to our Samsung Support Team to discuss your warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback regarding your Galaxy S26 Ultra Silicone Magnet Case. Many users appreciate the slim, lightweight design, which makes it easy to use daily while maintaining a sleek appearance and providing protection. If your case broke after a short period, please note that Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. We encourage you to reach out to our Samsung Support Team to discuss your warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US