Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra Silicone Magnet Case - Black
Average customer rating
1.8
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
7
4 Stars
1
3 Stars
2
2 Stars
6
1 Star
37
4%of customers recommend this product.
(
1 out of
27)
Customer Reviews for Samsung - Galaxy S26 Ultra Silicone Magnet Case - Black
Customer Rating
2
Waste of money
on March 25, 2026
Posted by: TheManWithBrokenCase
from Springfield, MO
I liked the case, but like others it cracked at the base by the pen within a week. Do not waste your money on this case. It will not last. It has a manufacturing defect. It looks nice but will break.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 30, 2026
Hello there,
Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. It's great to hear that you found the design appealing. A case should also provide reliable protection and security for your device. Please be advised that Samsung products come with a limited 12-month warranty covering manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. It's great to hear that you found the design appealing. A case should also provide reliable protection and security for your device. Please be advised that Samsung products come with a limited 12-month warranty covering manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Cracked
on March 25, 2026
Posted by: Anonymous
I had the white silicone s26 ultra for 2 weeks and is cracked around the s pen
Written by a customer while visiting Samsung US
Customer Rating
1
Cracked
on March 26, 2026
Posted by: Victor
from Reseda, CA
I recently bought a new Samsung S26 Ultra and ordered this case to protect it. Unfortunately, the case cracked. Very disappointed with the quality and durability. I would not recommend this case.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 30, 2026
Hi Victor,
Thank you for your feedback about the Galaxy S26 Ultra Silicone Magnet Case. A case should provide both style and reliable protection for everyday use. If your case cracked after a short time, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited warranty period of 12 months, as specified for each product. We recommend contacting our Samsung Support Team to explore warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for your feedback about the Galaxy S26 Ultra Silicone Magnet Case. A case should provide both style and reliable protection for everyday use. If your case cracked after a short time, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited warranty period of 12 months, as specified for each product. We recommend contacting our Samsung Support Team to explore warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Broken in 2 weeks or less
on March 26, 2026
Posted by: Doreen
from South Jersey
This case is not very good. The top corner with the camera on backend keeps popping off and the bottom corner near the stylus is cracked already and I have only had it on the phone for maybe 2 weeks tops. Magnet on back does work well for holding my phone to holder in car.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, March 30, 2026
Hello Doreen,
Thank you for taking the time to share your feedback on Galaxy S26 Ultra Silicone Magnet Case. It's important for a case to remain secure while providing reliable protection over time. We're glad to hear that the magnet feature is functioning well. Please note that Samsung products are covered by a limited warranty against manufacturing defects in materials and workmanship for 12 months, as specified for each product. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for taking the time to share your feedback on Galaxy S26 Ultra Silicone Magnet Case. It's important for a case to remain secure while providing reliable protection over time. We're glad to hear that the magnet feature is functioning well. Please note that Samsung products are covered by a limited warranty against manufacturing defects in materials and workmanship for 12 months, as specified for each product. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Poor Design S Pen Fatal Flaw
on March 26, 2026
Posted by: Disappointed
from NJ
Like many others users have reported, the case has cracked at the S Pen section due to poor manufacturing and testing. Case looks good, has a great fit and feel in hand, but the well documented design flaw renders it useless and if normal hand holding and sitting in a pocket breaks it, a drop would be fatal. AVOID
Features
4
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Not durable
on March 26, 2026
Posted by: Jenny
from Texas
Both my husband and I bought these cases, both are broken in the same spot after 2 weeks of use.
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US
Customer Rating
1
Useless
on March 27, 2026
Posted by: Samsung User
from kansas city, mo
I've been faithful to the Otterbox commuter case for 10 years, but decided to give this one a try since it's made by the actual phone manufacturer, so it must be decent, right? Nope. I had the same issue as everyone else. The area around the s pen broke in less than 2 weeks of gentle usage. I had dropped the phone zero times up to that point. First time I actually did drop my phone, the case popped right off, defeating the purpose of the case entirely. I immediately ordered my trusty Otterbox after that happened and have had zero problems sense. This case was useless.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 3, 2026
Hello there Samsung User
Thank you for trying your Galaxy S26 Ultra Silicone Magnet Case. It is designed to offer a sleek, minimal profile that complements the Galaxy S26 Ultra while remaining simple and easy to handle. We appreciate your support as a Samsung customer.
-Ty
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Thank you for trying your Galaxy S26 Ultra Silicone Magnet Case. It is designed to offer a sleek, minimal profile that complements the Galaxy S26 Ultra while remaining simple and easy to handle. We appreciate your support as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy will not keep your phone safe
on March 28, 2026
Posted by: LC8A
I dropped my phone getting out of my car and the corner by the s pen shattered and damaged my phone. Awful wouldn't ever buy it again. The color is so cute it's a shame.
Response from Samsung USBy R&R, April 3, 2026
Hey there LC8A,
It's wonderful to hear that the color caught your attention! The Silicone Magnet Case is specifically designed to complement the Galaxy S26 Ultra while ensuring a smooth and comfortable grip. Thank you for being a valued Samsung customer.
-Ty
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It's wonderful to hear that the color caught your attention! The Silicone Magnet Case is specifically designed to complement the Galaxy S26 Ultra while ensuring a smooth and comfortable grip. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US