Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra Silicone Magnet Case - Black
Average customer rating
1.7
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
13
4 Stars
3
3 Stars
2
2 Stars
10
1 Star
83
2%of customers recommend this product.
(
1 out of
60)
Customer Reviews for Samsung - Galaxy S26 Ultra Silicone Magnet Case - Black
Customer Rating
1
Build some good cases
on March 20, 2026
Posted by: Sandeep
I have been using this product for less than a week and today the cutout around the s-pen cracked. And I'm not a aggressive user, I used it very gently. The quality was very poor, hope samsung build some good cases. Please don't buy it, it's not worth.
Response from Samsung USBy R&R, March 24, 2026
Greeting Sandeep,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed for everyday use and remains compatible with the Galaxy ecosystem. Our goal is to provide high-quality accessories that protect your device.
Please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed for everyday use and remains compatible with the Galaxy ecosystem. Our goal is to provide high-quality accessories that protect your device.
Please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality
on March 22, 2026
Posted by: Ponce22
I bought the cover together with the new Galaxy S 26 ultra and thought that for the price it would last me at least 1 year, it did not last not even three days, I am very disappointed, very bad stuff, I think it must be a spring that broke.
Response from Samsung USBy R&R, March 24, 2026
Hi Ponce22,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to complement the device while providing everyday protection and usability. We offer a wide range of options with various case designs to help you find the one that best matches your routine. Thank you for being a valued member of the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to complement the device while providing everyday protection and usability. We offer a wide range of options with various case designs to help you find the one that best matches your routine. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Useless case
on March 27, 2026
Posted by: Bruisedgrace
from Highland, CA
Broke within having it for two weeks. Save your money this case is a joke.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 3, 2026
Hey there Bruisedgrace,
We appreciate you sharing your experience. The Silicone Magnet Case is designed to offer a smooth feel and simple design that complements the Galaxy S26 Ultra. We know it is upsetting when your phone case breaks unexpectedly. Please reach out to our Samsung Support Team to further assist. Thank you for being a Samsung customer.
-Ty
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We appreciate you sharing your experience. The Silicone Magnet Case is designed to offer a smooth feel and simple design that complements the Galaxy S26 Ultra. We know it is upsetting when your phone case breaks unexpectedly. Please reach out to our Samsung Support Team to further assist. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Case
on April 2, 2026
Posted by: Liljelj
from Louisville
Received this and doesn't fit phone correctly 😑
Right side not staying popped in.
Right side not staying popped in.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 8, 2026
Hi Liljelj,
Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. A secure fit is essential for everyday use, and many users appreciate how a well-designed case enhances their device. If your case is not fitting your phone properly, please reach out to our Samsung Support Team for further assistance. Thank you for being a loyal Samsung customer.
-Ty
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Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. A secure fit is essential for everyday use, and many users appreciate how a well-designed case enhances their device. If your case is not fitting your phone properly, please reach out to our Samsung Support Team for further assistance. Thank you for being a loyal Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Poor built quality& definitely not worth the money
on April 8, 2026
Posted by: Kams
from Wyoming
I’m really disappointed with this S26 Ultra case. It broke within the first week of normal use. The bottom left corner near the S Pen slot snapped off without any significant drop or impact. For something that’s supposed to protect an expensive phone, the build quality is extremely poor. I expected much better durability—definitely not worth the money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 9, 2026
Hello there Kams,
Thank you for taking the time to share your thoughts on your Galaxy S26 Ultra Silicone Magnet Case. Your phone case should feel reliable from the very beginning, especially in key areas like the S Pen slot. Samsung cases are designed to provide a slim profile while delivering everyday protection, ensuring that your device remains comfortable to hold while also offering coverage where it matters most.
If your case has broken after a short period of use, please be advised that Samsung products come with a limited 12-month warranty that covers manufacturing defects in materials and workmanship. We encourage you to reach out to our Samsung Support Team to discuss your warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughts on your Galaxy S26 Ultra Silicone Magnet Case. Your phone case should feel reliable from the very beginning, especially in key areas like the S Pen slot. Samsung cases are designed to provide a slim profile while delivering everyday protection, ensuring that your device remains comfortable to hold while also offering coverage where it matters most.
If your case has broken after a short period of use, please be advised that Samsung products come with a limited 12-month warranty that covers manufacturing defects in materials and workmanship. We encourage you to reach out to our Samsung Support Team to discuss your warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Phone case keeps breaking
on April 15, 2026
Posted by: Chrissy
This is the second time I've bought this phone case, I haven't dropped it or anything and keeps cracking around the s-pen area.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, April 21, 2026
Hi Chrissy,
Thank you for your feedback. The Galaxy S26 Ultra Silicone Magnet Case is designed to fit snugly while allowing easy access to the S Pen and providing everyday protection. Your repeated experiences are valuable and help us improve the durability of our products over time. Thank you for being a Samsung customer.
-Ty
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Thank you for your feedback. The Galaxy S26 Ultra Silicone Magnet Case is designed to fit snugly while allowing easy access to the S Pen and providing everyday protection. Your repeated experiences are valuable and help us improve the durability of our products over time. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Not Happy
on April 17, 2026
Posted by: Robinator
Edge by s-pen ripped out at about 6 weeks. I'm not happy.
Response from Samsung USBy R&R, April 21, 2026
Hello Robinator,
Thank you for sharing this. The Galaxy S26 Ultra Silicone Magnet Case is designed to offer a comfortable grip and reliable everyday protection while supporting S Pen access. Feedback like yours plays a key role in how we continue refining durability. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing this. The Galaxy S26 Ultra Silicone Magnet Case is designed to offer a comfortable grip and reliable everyday protection while supporting S Pen access. Feedback like yours plays a key role in how we continue refining durability. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Broke in less than a month.
on April 18, 2026
Posted by: Kp1234
This case broke near the stylus opening after less than 3 weeks of usage. 10 out of 10 would not recommend anyone waste their money on it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 21, 2026
Hey there Kp1234,
Thank you for taking the time to share your feedback. The Galaxy S26 Ultra Silicone Magnet Case is designed to offer a blend of style and protection while allowing easy access to the S Pen. Your insights are invaluable and will help us make future improvements in both design and durability. We appreciate your support as a Samsung customer.
-Ty
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Thank you for taking the time to share your feedback. The Galaxy S26 Ultra Silicone Magnet Case is designed to offer a blend of style and protection while allowing easy access to the S Pen. Your insights are invaluable and will help us make future improvements in both design and durability. We appreciate your support as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US