Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra Silicone Magnet Case - Black
Average customer rating
1.8
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
7
4 Stars
1
3 Stars
2
2 Stars
6
1 Star
37
4%of customers recommend this product.
(
1 out of
27)
Customer Reviews for Samsung - Galaxy S26 Ultra Silicone Magnet Case - Black
Customer Rating
1
Useless case
on March 27, 2026
Posted by: Bruisedgrace
from Highland, CA
Broke within having it for two weeks. Save your money this case is a joke.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 3, 2026
Hey there Bruisedgrace,
We appreciate you sharing your experience. The Silicone Magnet Case is designed to offer a smooth feel and simple design that complements the Galaxy S26 Ultra. We know it is upsetting when your phone case breaks unexpectedly. Please reach out to our Samsung Support Team to further assist. Thank you for being a Samsung customer.
-Ty
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We appreciate you sharing your experience. The Silicone Magnet Case is designed to offer a smooth feel and simple design that complements the Galaxy S26 Ultra. We know it is upsetting when your phone case breaks unexpectedly. Please reach out to our Samsung Support Team to further assist. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Trashy plastic
on March 18, 2026
Posted by: IamPrime
Didn't last upto a week of use and it broke without being roughly used
Response from Samsung USBy R&R, March 18, 2026
Hello IamPrime,
Thank you for sharing your perspective. Galaxy accessories are designed with compatibility and reliability in mind to improve your overall Galaxy experience. If your case has broken after a short time, please note that Samsung products are covered against manufacturing defects in material and workmanship for a limited warranty of 12 months, as specified for each product. We encourage you to contact our Samsung Support Team to discuss warranty options. We’re here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/We appreciate your feedback.
-Ty
Samsung Support
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Thank you for sharing your perspective. Galaxy accessories are designed with compatibility and reliability in mind to improve your overall Galaxy experience. If your case has broken after a short time, please note that Samsung products are covered against manufacturing defects in material and workmanship for a limited warranty of 12 months, as specified for each product. We encourage you to contact our Samsung Support Team to discuss warranty options. We’re here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/We appreciate your feedback.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
It's nice but breaks easy
on March 18, 2026
Posted by: Randomperson
from Dallas
Cute but I already broke it the first time I dropped the phone
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R, March 22, 2026
Hello Randomperson.
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to provide a smooth feel while offering protection for everyday use. Please note that durability may vary based on how the device is used daily. Samsung products come with a limited 12-month warranty covering manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to provide a smooth feel while offering protection for everyday use. Please note that durability may vary based on how the device is used daily. Samsung products come with a limited 12-month warranty covering manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Cracked in less than a week
on March 19, 2026
Posted by: Hanseome
from Milltown, NJ
I got this product along with my S26 Ultra order as soon as the product was launched. I really love the case but with no apparent reason the cutout around the s-pen cracked. The device was never cracked and the case was never removed after putting it on my device on Day1. Extremely disappointed with the quality and design where there's very little material around the s-pen cutout.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 21, 2026
Greetings Hanseome,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to protect your device while supporting everyday use and magnetic compatibility. We encourage you to explore the different case styles available, depending on how you like to support and handle your device daily. We appreciate you being a valued member of the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to protect your device while supporting everyday use and magnetic compatibility. We encourage you to explore the different case styles available, depending on how you like to support and handle your device daily. We appreciate you being a valued member of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Trash
on March 19, 2026
Posted by: Vivi
from Virginia
Broke after 2 weeks.. . Don't recommend this product
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 22, 2026
Hi there Vivi,
Thank you for taking the time to provide your feedback on the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to offer a balance of style and everyday protection for your device. Please note that usage can vary depending on daily handling. Samsung products are warranted against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. If you have any questions regarding warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for taking the time to provide your feedback on the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to offer a balance of style and everyday protection for your device. Please note that usage can vary depending on daily handling. Samsung products are warranted against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. If you have any questions regarding warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality, broke in 3 days
on March 21, 2026
Posted by: Anonymous
from Tampa, Fl
I recently bought a new Samsung S26 Ultra and ordered this case to protect it. Unfortunately, the case cracked after just 3 days of normal use. It also looks like it doesn’t fit the phone properly — the edges don’t align and it feels loose. Very disappointed with the quality and durability. I would not recommend this case.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, March 24, 2026
Hello Alina Shevchenko,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to support everyday use while ensuring a clean and functional fit for the device. Our goal is to create accessories that enhance daily functionality while prioritizing protection.
Please be advised that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help.
Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to support everyday use while ensuring a clean and functional fit for the device. Our goal is to create accessories that enhance daily functionality while prioritizing protection.
Please be advised that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help.
Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Worst case ever!
on March 24, 2026
Posted by: Rchzgrl67
from Olalla, Washington
Horrible phone case. Made of cheap hard silicone that cracked the first time it was dropped. It's very slick and has zero grip making it hard to hold. Very thin design around vulnerable areas. Corners are not durable and provide no protection. Raised area around camera lenses makes it difficult to text if it is on a table. Does not lat flat. Just wobbles. Definitely do NOT recommend this product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 25, 2026
Hello Rchzgrl67,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to enhance your device while maintaining a slim profile. Consider browsing other case styles in the Galaxy lineup to find one that better fits your grip and protection needs. We value your involvement in the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to enhance your device while maintaining a slim profile. Consider browsing other case styles in the Galaxy lineup to find one that better fits your grip and protection needs. We value your involvement in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Poor Quality
on March 26, 2026
Posted by: syed
from Houston
Worst quality I've seen for a cover, after one week of use, the side of the S pen came apart. I tried contacting support, but there's no help being provided; they keep telling me to buy a new one, and I can't even return this.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, March 30, 2026
Hey syed,
Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. A reliable case should maintain its structure and integrity through everyday use. Please be advised that Samsung products are covered against manufacturing defects in materials and workmanship for a limited warranty period of 12 months, as specified for each product. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. A reliable case should maintain its structure and integrity through everyday use. Please be advised that Samsung products are covered against manufacturing defects in materials and workmanship for a limited warranty period of 12 months, as specified for each product. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US