Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra Silicone Magnet Case - Black
Average customer rating
1.7
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
13
4 Stars
3
3 Stars
2
2 Stars
10
1 Star
83
2%of customers recommend this product.
(
1 out of
60)
Customer Reviews for Samsung - Galaxy S26 Ultra Silicone Magnet Case - Black
Customer Rating
1
Horrible and cheap
on April 4, 2026
Posted by: Morx
from Delaware
Horrible case, especially for the price. Flimsy, cheap, difficult to put in or out of pocket. It already has cracks within 2 weeks and never dropping it. Only reason I got it was it was "free" when buying my new phone. Would never purchase this.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, April 7, 2026
Hello there Morx,
Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. The lightweight design may feel different depending on how you carry and use your device throughout the day. Many users like to explore various options to find the balance that works best for them. We appreciate your support as a Samsung customer.
-Ty
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Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. The lightweight design may feel different depending on how you carry and use your device throughout the day. Many users like to explore various options to find the balance that works best for them. We appreciate your support as a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Poor durability
on April 9, 2026
Posted by: Andrea
from Texas
Durability is hirrible. Dropped the phone one time and the case broke.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, April 10, 2026
Hi Andrea,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. Cases are designed to provide an extra layer of confidence, and we prioritize durability to ensure they stand out. The Silicone Magnet Case features a sleek design and secure attachment while remaining lightweight.
Please note that Samsung products come with a limited 12-month warranty that covers manufacturing defects in materials and workmanship. If you have any questions about warranty options, we encourage you to reach out to our Samsung Support Team. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. Cases are designed to provide an extra layer of confidence, and we prioritize durability to ensure they stand out. The Silicone Magnet Case features a sleek design and secure attachment while remaining lightweight.
Please note that Samsung products come with a limited 12-month warranty that covers manufacturing defects in materials and workmanship. If you have any questions about warranty options, we encourage you to reach out to our Samsung Support Team. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Not good
on May 9, 2026
Posted by: Prieto92
from Myrtle beach
I had this case for a month and it broke by itself
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, May 11, 2026
Hiya Prieto92,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. Its lightweight design and comfortable grip make it a popular choice for the Ultra series. Please be advised that Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty period specified for each product. If you would like to discuss warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. Its lightweight design and comfortable grip make it a popular choice for the Ultra series. Please be advised that Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty period specified for each product. If you would like to discuss warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Falling apart in 2 months
on May 10, 2026
Posted by: Jeffah456
from Midland, MI
I bought this case with the bonus I received for pre ordering the s26 ultra. It ended up costing nothing and it's still not worth it. It's already falling apart.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, May 11, 2026
Hello there Jeffah456,
Thank you for sharing your feedback on the Galaxy S26 Ultra Silicone Magnet Case. We appreciate your insights regarding its slim design and magnetic functionality, which make it a convenient companion for the Ultra series. Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. If you would like to discuss warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your feedback on the Galaxy S26 Ultra Silicone Magnet Case. We appreciate your insights regarding its slim design and magnetic functionality, which make it a convenient companion for the Ultra series. Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. If you would like to discuss warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Don't waste your money!
on May 22, 2026
Posted by: Jason
Case cracked directly above S Pen slot. Looks like this is a widespread issue. Also, the case does not slide in/out of pockets easily. The material causes it to cling to the liner of the pocket making it a struggle to insert it and remove it from your pocket every single time. Save your money!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, May 22, 2026
Hello Jason,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. Many Galaxy accessories are designed to provide everyday protection while keeping a slim profile. Samsung accessories are created to work seamlessly with Galaxy devices, enhancing the overall product experience. Feedback like yours helps us understand which features are most important to customers and guides the development of future products. Your insights are valuable when we evaluate materials and design choices. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. Many Galaxy accessories are designed to provide everyday protection while keeping a slim profile. Samsung accessories are created to work seamlessly with Galaxy devices, enhancing the overall product experience. Feedback like yours helps us understand which features are most important to customers and guides the development of future products. Your insights are valuable when we evaluate materials and design choices. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Bad durability
on May 27, 2026
Posted by: Disappointed
Cracked at the bottom near the S pen location in less than a month with no drops at all. Pretty bad user support as well. Would not recommend.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, June 3, 2026
Hello there,
Thank you for sharing your feedback on the Galaxy S26 Ultra Silicone Magnet Case. We designed this case to provide a comfortable feel while protecting your device during everyday use. We understand how frustrating it can be to notice wear earlier than expected.
Please be advised that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. We encourage you to reach out to our Samsung Support Team to discuss warranty options. We are here to help.
Thank you for choosing Samsung! Your feedback is essential in helping us understand customer experiences, and we appreciate your support as a Samsung customer.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Thank you for sharing your feedback on the Galaxy S26 Ultra Silicone Magnet Case. We designed this case to provide a comfortable feel while protecting your device during everyday use. We understand how frustrating it can be to notice wear earlier than expected.
Please be advised that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. We encourage you to reach out to our Samsung Support Team to discuss warranty options. We are here to help.
Thank you for choosing Samsung! Your feedback is essential in helping us understand customer experiences, and we appreciate your support as a Samsung customer.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Cracked at the S-Pen opening after only a few days
on March 15, 2026
Posted by: MV979
from New York, NY
I bought the Samsung Silicone Magnet Case for my Galaxy S26 Ultra and within just a few days the silicone cracked at the bottom of the case right next to the S-Pen opening. I did not drop the phone and the case has been used normally.
The crack formed in the very thin strip of silicone between the S-Pen cutout and the edge of the case. That section of the case appears to be extremely thin, and it seems to flex whenever you take the case on or off the phone. After a few days of normal use, that area split and cracked.
This is disappointing because the rest of the case feels good and fits the phone well, but the material around the S-Pen opening seems like a structural weak point.
For an official Samsung case at this price, I expected better durability.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 19, 2026
Hiya MV979,
Thank you for sharing your detailed feedback on the Galaxy S26 Ultra Silicone Magnet Case. The silicone case is designed to provide a flexible feel while supporting everyday use and access to device features, such as the S Pen. Please note that the areas around the cutouts may experience more movement over time, depending on how the case is handled. Samsung products are covered against manufacturing defects in material and workmanship under a limited 12-month warranty, as specified for each product. If you would like to discuss warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your detailed feedback on the Galaxy S26 Ultra Silicone Magnet Case. The silicone case is designed to provide a flexible feel while supporting everyday use and access to device features, such as the S Pen. Please note that the areas around the cutouts may experience more movement over time, depending on how the case is handled. Samsung products are covered against manufacturing defects in material and workmanship under a limited 12-month warranty, as specified for each product. If you would like to discuss warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Horrible quality from samssung
on March 20, 2026
Posted by: Ronel
from Miami
Cannot recommend this case as it broke for me in about a week around the spen cut out just by taking the phone out.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, March 24, 2026
Greetings Ronel,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to enhance the device while ensuring everyday usability and accessibility. If your case has broken within a short period, please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. We encourage you to contact our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to enhance the device while ensuring everyday usability and accessibility. If your case has broken within a short period, please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. We encourage you to contact our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US