Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra Silicone Magnet Case - Black
Average customer rating
1.7
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
11
4 Stars
3
3 Stars
2
2 Stars
8
1 Star
72
2%of customers recommend this product.
(
1 out of
54)
Customer Reviews for Samsung - Galaxy S26 Ultra Silicone Magnet Case - Black
Customer Rating
1
Cracked at the S-Pen opening after only a few days
on March 15, 2026
Posted by: MV979
from New York, NY
I bought the Samsung Silicone Magnet Case for my Galaxy S26 Ultra and within just a few days the silicone cracked at the bottom of the case right next to the S-Pen opening. I did not drop the phone and the case has been used normally.
The crack formed in the very thin strip of silicone between the S-Pen cutout and the edge of the case. That section of the case appears to be extremely thin, and it seems to flex whenever you take the case on or off the phone. After a few days of normal use, that area split and cracked.
This is disappointing because the rest of the case feels good and fits the phone well, but the material around the S-Pen opening seems like a structural weak point.
For an official Samsung case at this price, I expected better durability.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 19, 2026
Hiya MV979,
Thank you for sharing your detailed feedback on the Galaxy S26 Ultra Silicone Magnet Case. The silicone case is designed to provide a flexible feel while supporting everyday use and access to device features, such as the S Pen. Please note that the areas around the cutouts may experience more movement over time, depending on how the case is handled. Samsung products are covered against manufacturing defects in material and workmanship under a limited 12-month warranty, as specified for each product. If you would like to discuss warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
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Thank you for sharing your detailed feedback on the Galaxy S26 Ultra Silicone Magnet Case. The silicone case is designed to provide a flexible feel while supporting everyday use and access to device features, such as the S Pen. Please note that the areas around the cutouts may experience more movement over time, depending on how the case is handled. Samsung products are covered against manufacturing defects in material and workmanship under a limited 12-month warranty, as specified for each product. If you would like to discuss warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Horrible quality from samssung
on March 20, 2026
Posted by: Ronel
from Miami
Cannot recommend this case as it broke for me in about a week around the spen cut out just by taking the phone out.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, March 24, 2026
Greetings Ronel,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to enhance the device while ensuring everyday usability and accessibility. If your case has broken within a short period, please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. We encourage you to contact our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to enhance the device while ensuring everyday usability and accessibility. If your case has broken within a short period, please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. We encourage you to contact our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Build some good cases
on March 20, 2026
Posted by: Sandeep
I have been using this product for less than a week and today the cutout around the s-pen cracked. And I'm not a aggressive user, I used it very gently. The quality was very poor, hope samsung build some good cases. Please don't buy it, it's not worth.
Response from Samsung USBy R&R, March 24, 2026
Greeting Sandeep,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed for everyday use and remains compatible with the Galaxy ecosystem. Our goal is to provide high-quality accessories that protect your device.
Please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed for everyday use and remains compatible with the Galaxy ecosystem. Our goal is to provide high-quality accessories that protect your device.
Please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality
on March 22, 2026
Posted by: Ponce22
I bought the cover together with the new Galaxy S 26 ultra and thought that for the price it would last me at least 1 year, it did not last not even three days, I am very disappointed, very bad stuff, I think it must be a spring that broke.
Response from Samsung USBy R&R, March 24, 2026
Hi Ponce22,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to complement the device while providing everyday protection and usability. We offer a wide range of options with various case designs to help you find the one that best matches your routine. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to complement the device while providing everyday protection and usability. We offer a wide range of options with various case designs to help you find the one that best matches your routine. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Useless case
on March 27, 2026
Posted by: Bruisedgrace
from Highland, CA
Broke within having it for two weeks. Save your money this case is a joke.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 3, 2026
Hey there Bruisedgrace,
We appreciate you sharing your experience. The Silicone Magnet Case is designed to offer a smooth feel and simple design that complements the Galaxy S26 Ultra. We know it is upsetting when your phone case breaks unexpectedly. Please reach out to our Samsung Support Team to further assist. Thank you for being a Samsung customer.
-Ty
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We appreciate you sharing your experience. The Silicone Magnet Case is designed to offer a smooth feel and simple design that complements the Galaxy S26 Ultra. We know it is upsetting when your phone case breaks unexpectedly. Please reach out to our Samsung Support Team to further assist. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Case
on April 2, 2026
Posted by: Liljelj
from Louisville
Received this and doesn't fit phone correctly 😑
Right side not staying popped in.
Right side not staying popped in.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 8, 2026
Hi Liljelj,
Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. A secure fit is essential for everyday use, and many users appreciate how a well-designed case enhances their device. If your case is not fitting your phone properly, please reach out to our Samsung Support Team for further assistance. Thank you for being a loyal Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. A secure fit is essential for everyday use, and many users appreciate how a well-designed case enhances their device. If your case is not fitting your phone properly, please reach out to our Samsung Support Team for further assistance. Thank you for being a loyal Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Horrible and cheap
on April 4, 2026
Posted by: Morx
from Delaware
Horrible case, especially for the price. Flimsy, cheap, difficult to put in or out of pocket. It already has cracks within 2 weeks and never dropping it. Only reason I got it was it was "free" when buying my new phone. Would never purchase this.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, April 7, 2026
Hello there Morx,
Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. The lightweight design may feel different depending on how you carry and use your device throughout the day. Many users like to explore various options to find the balance that works best for them. We appreciate your support as a Samsung customer.
-Ty
Samsung Support
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Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. The lightweight design may feel different depending on how you carry and use your device throughout the day. Many users like to explore various options to find the balance that works best for them. We appreciate your support as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Phone case keeps breaking
on April 15, 2026
Posted by: Chrissy
This is the second time I've bought this phone case, I haven't dropped it or anything and keeps cracking around the s-pen area.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, April 21, 2026
Hi Chrissy,
Thank you for your feedback. The Galaxy S26 Ultra Silicone Magnet Case is designed to fit snugly while allowing easy access to the S Pen and providing everyday protection. Your repeated experiences are valuable and help us improve the durability of our products over time. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Thank you for your feedback. The Galaxy S26 Ultra Silicone Magnet Case is designed to fit snugly while allowing easy access to the S Pen and providing everyday protection. Your repeated experiences are valuable and help us improve the durability of our products over time. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US