Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra Silicone Magnet Case - White
Average customer rating
1.7
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
7
4 Stars
1
3 Stars
2
2 Stars
6
1 Star
44
3%of customers recommend this product.
(
1 out of
34)
Customer Reviews for Samsung - Galaxy S26 Ultra Silicone Magnet Case - White
Customer Rating
1
Not good case
on March 17, 2026
Posted by: rich7890
from Ca
The phone case where s pen at i don't recommend this case
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
5
Response from Samsung USBy R&R, March 20, 2026
Hey rich7890,
Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to complement key features such as the S Pen while maintaining a sleek profile. Compatibility and design can vary depending on an individual's daily use of the device. Many Galaxy users appreciate finding accessories that enhance their overall experience. Thank you for being a valued Samsung customer.
-Ty
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Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to complement key features such as the S Pen while maintaining a sleek profile. Compatibility and design can vary depending on an individual's daily use of the device. Many Galaxy users appreciate finding accessories that enhance their overall experience. Thank you for being a valued Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Broke in less than a week of use
on March 17, 2026
Posted by: Nicole
Case broke in less than a week of using it at the top part of case over the opening.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, March 20, 2026
Hi Nicole,
Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. The silicone case is designed to offer flexibility while supporting everyday use. The material's durability can vary depending on how the case is handled over time. Many Galaxy users enjoy choosing accessories that match their usage and preferences. We have a wide selection and invite you to browse our collection. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. The silicone case is designed to offer flexibility while supporting everyday use. The material's durability can vary depending on how the case is handled over time. Many Galaxy users enjoy choosing accessories that match their usage and preferences. We have a wide selection and invite you to browse our collection. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Poor Quality
on March 18, 2026
Posted by: RRoo
The phone case is a week old and a others have stated the case cracks easily by the pen opening. I didn't realize it until it pinched my thumb.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 20, 2026
Hello RRoo,
Thank you for providing your feedback on the Galaxy S26 Ultra Silicone Magnet Case. Our silicone design aims to offer a smooth texture while ensuring everyday usability. We take pride in crafting phone cases that align with the design and structure of each device. Please note that Samsung products are covered against manufacturing defects in materials and workmanship by a limited 12-month warranty, as specified for each product. If you would like to discuss warranty options, feel free to reach out to our Samsung Support Team. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Thank you for providing your feedback on the Galaxy S26 Ultra Silicone Magnet Case. Our silicone design aims to offer a smooth texture while ensuring everyday usability. We take pride in crafting phone cases that align with the design and structure of each device. Please note that Samsung products are covered against manufacturing defects in materials and workmanship by a limited 12-month warranty, as specified for each product. If you would like to discuss warranty options, feel free to reach out to our Samsung Support Team. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Case broke after just 1 week
on March 23, 2026
Posted by: Kyle
from Bellevue, WA
Just like so many others, my case broke around the area where the pen is stored. My phone has never been dropped or handled roughly. I pulled it out of my pocket and the small piece broke off in my hand.
The phone also flexes out of the case occasionally and needs to be pushed back in. The case just hugs the phone ever so slightly which lets it be a thinner case, but not enough of a lip on it to keep the phone from pushing a corner our side out from time to time.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
2
Value
2
Response from Samsung USBy R&R, March 24, 2026
Hello Kyle,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to provide a streamlined fit while remaining compatible with the Galaxy ecosystem. Please be advised that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty period specified for each product. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to help! Additionally, we invite you to explore various case options to find the style and protection that works best for you. Thank you for being a valued Samsung customer.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to provide a streamlined fit while remaining compatible with the Galaxy ecosystem. Please be advised that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty period specified for each product. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to help! Additionally, we invite you to explore various case options to find the style and protection that works best for you. Thank you for being a valued Samsung customer.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Broke within one week
on March 23, 2026
Posted by: Danrob
from New York
Didn't last one week. I didn't drop it..it didn't fall..it just broke. Awful quality for samsung
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 24, 2026
Hello Danrob,
Thank you for reaching out to us regarding your Galaxy S26 Ultra Silicone Magnet Case. We appreciate your feedback and strive to provide the best support for our users' devices. We understand how frustrating it can be when your case breaks shortly after purchase. Please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Samsung Community
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Thank you for reaching out to us regarding your Galaxy S26 Ultra Silicone Magnet Case. We appreciate your feedback and strive to provide the best support for our users' devices. We understand how frustrating it can be when your case breaks shortly after purchase. Please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Response from Samsung USBy R&R, March 24, 2026
Hey there Danrob,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to enhance your device while providing support for everyday use and magnetic compatibility. We understand how frustrating it can be when your phone case breaks after a short period of use. Please be aware that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. We encourage you to reach out to our Samsung Support Team to discuss your warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to enhance your device while providing support for everyday use and magnetic compatibility. We understand how frustrating it can be when your phone case breaks after a short period of use. Please be aware that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. We encourage you to reach out to our Samsung Support Team to discuss your warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Durable and looks good
on March 23, 2026
Posted by: Mikesh
[This review was collected as part of a promotion.] Case looks good feels smooth and tough durable sleek nice modern design
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Cheap plastic. Do not recommend.
on March 24, 2026
Posted by: Rahul
Cheap plastic. Piece of trash. Broke near the s pen within 10 days of use. No rough handling. Do not recommend.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 30, 2026
Hi Rahul,
Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. A case should withstand everyday use while effectively protecting your device. Please be advised that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty specified for each product. If you have any questions about warranty options, please reach out to our Samsung Support Team, as we are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. A case should withstand everyday use while effectively protecting your device. Please be advised that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty specified for each product. If you have any questions about warranty options, please reach out to our Samsung Support Team, as we are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Defective Product
on March 24, 2026
Posted by: Eddy
from Seattle, WA
After about a week of use, my case broke in the same spot that many other people have reported it breaking. Absolutely would not recommend this product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 25, 2026
Hey Eddy,
Thank you for sharing your feedback on the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to enhance your device and support everyday use. Please note that Samsung products come with a limited 12-month warranty, which covers manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Thank you for sharing your feedback on the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to enhance your device and support everyday use. Please note that Samsung products come with a limited 12-month warranty, which covers manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US