Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra Silicone Magnet Case - White
Average customer rating
1.7
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
7
4 Stars
1
3 Stars
2
2 Stars
6
1 Star
44
3%of customers recommend this product.
(
1 out of
34)
Customer Reviews for Samsung - Galaxy S26 Ultra Silicone Magnet Case - White
Customer Rating
1
Broke in less then a month
on March 31, 2026
Posted by: Kate
Nice color and texture. But it broke same way as everyone else's by the stylus cutout in less than a month!
No, I would not recommend this to a friend.
Features
1
Performance
1
Value
1
Response from Samsung USBy R&R, April 3, 2026
Hi Kate,
We appreciate your feedback on the Silicone Magnet Case. This case is designed to provide a smooth feel and a modern look, and it pairs seamlessly with the Galaxy S26 Ultra. If your case has broken after a short period of use, please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Samsung Community
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We appreciate your feedback on the Silicone Magnet Case. This case is designed to provide a smooth feel and a modern look, and it pairs seamlessly with the Galaxy S26 Ultra. If your case has broken after a short period of use, please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
1
S-pen slot failure
on April 1, 2026
Posted by: Chrisf
the case is very nice feeling but Spen slot is not durable at all breaks easily
Response from Samsung USBy R&R, April 2, 2026
Hello Chrisf,
Thank you for sharing your feedback about the Silicone Magnet Case. It is designed to offer a smooth feel and a modern look while perfectly complementing the Galaxy S26 Ultra. We understand that your case has split at the S-Pen slot. Please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty, as specified for each product. We recommend contacting our Samsung Support Team to discuss your warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Thank you for sharing your feedback about the Silicone Magnet Case. It is designed to offer a smooth feel and a modern look while perfectly complementing the Galaxy S26 Ultra. We understand that your case has split at the S-Pen slot. Please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty, as specified for each product. We recommend contacting our Samsung Support Team to discuss your warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible!
on April 4, 2026
Posted by: jsediqi5656
from Fremont CA
It makes it heavier to hold, and when you put it in your pocket, it feels sticky, making it difficult to fully insert.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 7, 2026
Hello jsediqi5656,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. The feel of phone cases can vary based on material and design, and many users seek the option that is most comfortable for their daily routine. We appreciate you being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. The feel of phone cases can vary based on material and design, and many users seek the option that is most comfortable for their daily routine. We appreciate you being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Broken first week of use
on April 5, 2026
Posted by: Vtlady
The bottom left corner of the case where the stylus is snapped within a week of use. No drops higher than waist height, onto a carpeted floor.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 7, 2026
Hello there Vtlady,
Thank you for your feedback regarding your Galaxy S26 Ultra Silicone Magnet Case. Many users appreciate the slim, lightweight design, which makes it easy to use daily while maintaining a sleek appearance and providing protection. If your case broke after a short period, please note that Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. We encourage you to reach out to our Samsung Support Team to discuss your warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback regarding your Galaxy S26 Ultra Silicone Magnet Case. Many users appreciate the slim, lightweight design, which makes it easy to use daily while maintaining a sleek appearance and providing protection. If your case broke after a short period, please note that Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. We encourage you to reach out to our Samsung Support Team to discuss your warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
1
Poor built quality& definitely not worth the money
on April 8, 2026
Posted by: Kams
from Wyoming
I’m really disappointed with this S26 Ultra case. It broke within the first week of normal use. The bottom left corner near the S Pen slot snapped off without any significant drop or impact. For something that’s supposed to protect an expensive phone, the build quality is extremely poor. I expected much better durability—definitely not worth the money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 9, 2026
Hello there Kams,
Thank you for taking the time to share your thoughts on your Galaxy S26 Ultra Silicone Magnet Case. Your phone case should feel reliable from the very beginning, especially in key areas like the S Pen slot. Samsung cases are designed to provide a slim profile while delivering everyday protection, ensuring that your device remains comfortable to hold while also offering coverage where it matters most.
If your case has broken after a short period of use, please be advised that Samsung products come with a limited 12-month warranty that covers manufacturing defects in materials and workmanship. We encourage you to reach out to our Samsung Support Team to discuss your warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughts on your Galaxy S26 Ultra Silicone Magnet Case. Your phone case should feel reliable from the very beginning, especially in key areas like the S Pen slot. Samsung cases are designed to provide a slim profile while delivering everyday protection, ensuring that your device remains comfortable to hold while also offering coverage where it matters most.
If your case has broken after a short period of use, please be advised that Samsung products come with a limited 12-month warranty that covers manufacturing defects in materials and workmanship. We encourage you to reach out to our Samsung Support Team to discuss your warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on February 25, 2026
Posted by: Jose
very clean, love the design, very amazing and protective!!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 26, 2026
Hey Jose,
Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. It is designed for a soft-touch comfort that grips naturally, ensuring your device is protected and secure while you’re on the go. We look forward to it being a great companion for your device. Thank you for your review and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. It is designed for a soft-touch comfort that grips naturally, ensuring your device is protected and secure while you’re on the go. We look forward to it being a great companion for your device. Thank you for your review and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Its vary helpful
on March 26, 2026
Posted by: Akstoners907
[This review was collected as part of a promotion.] My Ai is very wonderful and actually helpful when j need help n dont have any1 to help me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good quality
on March 10, 2026
Posted by: Stefyprincess1
[This review was collected as part of a promotion.] The phone case is beautiful, with a vibrant color. It feels perfect to the touch—soft yet powerfully durable. It’s exactly what we expected from such advanced technology.
Value
5
Written by a customer while visiting Samsung US