Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra Silicone Magnet Case - White
Average customer rating
1.7
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
7
4 Stars
1
3 Stars
2
2 Stars
6
1 Star
44
3%of customers recommend this product.
(
1 out of
34)
Customer Reviews for Samsung - Galaxy S26 Ultra Silicone Magnet Case - White
Customer Rating
1
Poor quality
on March 22, 2026
Posted by: Ponce22
I bought the cover together with the new Galaxy S 26 ultra and thought that for the price it would last me at least 1 year, it did not last not even three days, I am very disappointed, very bad stuff, I think it must be a spring that broke.
Response from Samsung USBy R&R, March 24, 2026
Hi Ponce22,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to complement the device while providing everyday protection and usability. We offer a wide range of options with various case designs to help you find the one that best matches your routine. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to complement the device while providing everyday protection and usability. We offer a wide range of options with various case designs to help you find the one that best matches your routine. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Useless case
on March 27, 2026
Posted by: Bruisedgrace
from Highland, CA
Broke within having it for two weeks. Save your money this case is a joke.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 3, 2026
Hey there Bruisedgrace,
We appreciate you sharing your experience. The Silicone Magnet Case is designed to offer a smooth feel and simple design that complements the Galaxy S26 Ultra. We know it is upsetting when your phone case breaks unexpectedly. Please reach out to our Samsung Support Team to further assist. Thank you for being a Samsung customer.
-Ty
Samsung Support
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We appreciate you sharing your experience. The Silicone Magnet Case is designed to offer a smooth feel and simple design that complements the Galaxy S26 Ultra. We know it is upsetting when your phone case breaks unexpectedly. Please reach out to our Samsung Support Team to further assist. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Case
on April 2, 2026
Posted by: Liljelj
from Louisville
Received this and doesn't fit phone correctly 😑
Right side not staying popped in.
Right side not staying popped in.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 8, 2026
Hi Liljelj,
Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. A secure fit is essential for everyday use, and many users appreciate how a well-designed case enhances their device. If your case is not fitting your phone properly, please reach out to our Samsung Support Team for further assistance. Thank you for being a loyal Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. A secure fit is essential for everyday use, and many users appreciate how a well-designed case enhances their device. If your case is not fitting your phone properly, please reach out to our Samsung Support Team for further assistance. Thank you for being a loyal Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Horrible and cheap
on April 4, 2026
Posted by: Morx
from Delaware
Horrible case, especially for the price. Flimsy, cheap, difficult to put in or out of pocket. It already has cracks within 2 weeks and never dropping it. Only reason I got it was it was "free" when buying my new phone. Would never purchase this.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, April 7, 2026
Hello there Morx,
Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. The lightweight design may feel different depending on how you carry and use your device throughout the day. Many users like to explore various options to find the balance that works best for them. We appreciate your support as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. The lightweight design may feel different depending on how you carry and use your device throughout the day. Many users like to explore various options to find the balance that works best for them. We appreciate your support as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Poor durability
on April 9, 2026
Posted by: Andrea
from Texas
Durability is hirrible. Dropped the phone one time and the case broke.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, April 10, 2026
Hi Andrea,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. Cases are designed to provide an extra layer of confidence, and we prioritize durability to ensure they stand out. The Silicone Magnet Case features a sleek design and secure attachment while remaining lightweight.
Please note that Samsung products come with a limited 12-month warranty that covers manufacturing defects in materials and workmanship. If you have any questions about warranty options, we encourage you to reach out to our Samsung Support Team. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. Cases are designed to provide an extra layer of confidence, and we prioritize durability to ensure they stand out. The Silicone Magnet Case features a sleek design and secure attachment while remaining lightweight.
Please note that Samsung products come with a limited 12-month warranty that covers manufacturing defects in materials and workmanship. If you have any questions about warranty options, we encourage you to reach out to our Samsung Support Team. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Trashy plastic
on March 18, 2026
Posted by: IamPrime
Didn't last upto a week of use and it broke without being roughly used
Response from Samsung USBy R&R, March 18, 2026
Hello IamPrime,
Thank you for sharing your perspective. Galaxy accessories are designed with compatibility and reliability in mind to improve your overall Galaxy experience. If your case has broken after a short time, please note that Samsung products are covered against manufacturing defects in material and workmanship for a limited warranty of 12 months, as specified for each product. We encourage you to contact our Samsung Support Team to discuss warranty options. We’re here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/We appreciate your feedback.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your perspective. Galaxy accessories are designed with compatibility and reliability in mind to improve your overall Galaxy experience. If your case has broken after a short time, please note that Samsung products are covered against manufacturing defects in material and workmanship for a limited warranty of 12 months, as specified for each product. We encourage you to contact our Samsung Support Team to discuss warranty options. We’re here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/We appreciate your feedback.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
It's nice but breaks easy
on March 18, 2026
Posted by: Randomperson
from Dallas
Cute but I already broke it the first time I dropped the phone
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R, March 22, 2026
Hello Randomperson.
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to provide a smooth feel while offering protection for everyday use. Please note that durability may vary based on how the device is used daily. Samsung products come with a limited 12-month warranty covering manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to provide a smooth feel while offering protection for everyday use. Please note that durability may vary based on how the device is used daily. Samsung products come with a limited 12-month warranty covering manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Cracked in less than a week
on March 19, 2026
Posted by: Hanseome
from Milltown, NJ
I got this product along with my S26 Ultra order as soon as the product was launched. I really love the case but with no apparent reason the cutout around the s-pen cracked. The device was never cracked and the case was never removed after putting it on my device on Day1. Extremely disappointed with the quality and design where there's very little material around the s-pen cutout.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 21, 2026
Greetings Hanseome,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to protect your device while supporting everyday use and magnetic compatibility. We encourage you to explore the different case styles available, depending on how you like to support and handle your device daily. We appreciate you being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to protect your device while supporting everyday use and magnetic compatibility. We encourage you to explore the different case styles available, depending on how you like to support and handle your device daily. We appreciate you being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US