I have several Bissell machines and this is the first one that I can't give a full five stars. The quality is great, I'm sure, but for my situation it is not great like other vacuums of theirs. The dog hairs on the area rug just tend to roll up into narrow piles, and it is top heavy, with the battery pack being at the to of the handle as opposed to the bottom of the others I have. So this is not as easy to hold up for cleaning.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, December 29, 2025
Hi Nikki, thank you for sharing your feedback. We’re sorry the FurGuard didn’t meet your expectations for pet hair pickup and ease of use. If you’d like tips to improve performance or explore BISSELL models better suited for rugs and lighter handling, please reach out at support.bissell.com—we’re happy to help!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
I love it.
on January 6, 2026
Posted by: Sam
Bissell has exceeded my expectations with this one. I turn off the room lights and the headlights show me all the dog hair my V 11 missed. I don't have any special equipment to measure with but I believe it pulls itself to the floor as hard as my V 11 . It doesn't come with near as many attachments but I use my rewind mostly for the wand because I can point the headlights toward the mess and remove the wand with the headlights still shining on the mess. I don't know about the durability yet but it's quiet powerful and gathers a lot of shed pet hair.
Written by a customer while visiting BISSELL Homecare
Works as advertized. Battery is removable. I purchased a backup battery which I use if first battery runs out before I am done vacuuming.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Occasionally clogged
on February 4, 2026
Posted by: HeidiMH
Gender:Female
I love everything about this vacuum except that it occasionally gets clogged. I think the intake hole needs to be bigger, because it gets clogged there when I suck up larger pieces like paper, pieces of carpet that my dogs dig up, etc.
I would recommend this to a friend!
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, February 5, 2026
Thanks for sharing your feedback, Heidi! We're glad to hear you're loving your PowerClean® FurGuard™ Cordless Stick Vacuum. For occasional clogs, clearing the brush roll and checking the intake area for larger debris can help keep everything running smoothly. If clogging continues, our Consumer Care team is happy to help at support.BISSELL.com.
Written by a customer while visiting BISSELL Homecare
This is my first stick vacuum and I will never go back. This vacuum is perfect. My partner and I have 2 cats in an all hardwood floor, two story house. We got lots of hair and dust and I was worried the battery wouldn't last much more than a quick clean but I was wrong. I can do an entire floor on a charge, its great for litter, kitchen messes, and when my boyfriend tracks the garden inside. Highly recommend. Plus the light is magic.
I would recommend this to a friend!
Response from BISSELL HomecareBy Will, BISSELL Consumer Care, March 3, 2026
Thanks for sharing your experience with the PowerClean® FurGuard™ Cordless Stick Vacuum! We’re so glad to hear it’s keeping up with the cat hair, litter, and everyday messes in your home. It’s great that the battery life is giving you enough time to clean an entire floor, and we love that the LED light is making a difference too. If you ever need tips to keep your machine performing at its best, our team is always here to help!
Written by a customer while visiting BISSELL Homecare