I have several Bissell machines and this is the first one that I can't give a full five stars. The quality is great, I'm sure, but for my situation it is not great like other vacuums of theirs. The dog hairs on the area rug just tend to roll up into narrow piles, and it is top heavy, with the battery pack being at the to of the handle as opposed to the bottom of the others I have. So this is not as easy to hold up for cleaning.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, December 29, 2025
Hi Nikki, thank you for sharing your feedback. We’re sorry the FurGuard didn’t meet your expectations for pet hair pickup and ease of use. If you’d like tips to improve performance or explore BISSELL models better suited for rugs and lighter handling, please reach out at support.bissell.com—we’re happy to help!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
I love it.
on January 6, 2026
Posted by: Sam
Bissell has exceeded my expectations with this one. I turn off the room lights and the headlights show me all the dog hair my V 11 missed. I don't have any special equipment to measure with but I believe it pulls itself to the floor as hard as my V 11 . It doesn't come with near as many attachments but I use my rewind mostly for the wand because I can point the headlights toward the mess and remove the wand with the headlights still shining on the mess. I don't know about the durability yet but it's quiet powerful and gathers a lot of shed pet hair.
Written by a customer while visiting BISSELL Homecare