Customer reviews from Samsung US
Samsung - 27" Odyssey G5 (G50F) QHD Fast IPS 180Hz 1ms G-Sync & FreeSync Compatible Gaming Monitor (DisplayPort, HDMI) - Black
Average customer rating
1
(1 Review)
Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Samsung - 27" Odyssey G5 (G50F) QHD Fast IPS 180Hz 1ms G-Sync & FreeSync Compatible Gaming Monitor (DisplayPort, HDMI) - Black
Customer Rating
1
Disappointed
on February 15, 2026
Posted by: College mom
from Md
Expertise:Intermediate
Purchased one and liked it so much I bought another one. After 3 months the screen bloomed out in the center and it would not turn on . I contacted the support team with no said basically not their problem.
Features
4
Performance
4
Design
4
Value
1
Response from Samsung USBy Samsung Brand Ambassador, February 18, 2026
College mom:
We appreciate you sharing your experience with customer service not being able to resolve your issue. We encourage you to contact Samsung Support again so we can provide additional troubleshooting or help arrange a warranty service appointment if needed.
You can reach us at 1-800-SAMSUNG between 8AM - 9PM EST Monday - Friday, and 8AM - 6PM Saturday and Sunday. LiveChat is also available by visiting the ‘Support’ link on our website.
~ Samsung Monitors
We appreciate you sharing your experience with customer service not being able to resolve your issue. We encourage you to contact Samsung Support again so we can provide additional troubleshooting or help arrange a warranty service appointment if needed.
You can reach us at 1-800-SAMSUNG between 8AM - 9PM EST Monday - Friday, and 8AM - 6PM Saturday and Sunday. LiveChat is also available by visiting the ‘Support’ link on our website.
~ Samsung Monitors
Written by a customer while visiting Samsung US
