Customer reviews from Samsung US
Samsung - 2.5 cu. ft. Compact Front Load Washer with AI Smart Dial and Super Speed Wash - White
Average customer rating
4.8
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
17
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
20 out of
20)
Customer Reviews for Samsung - 2.5 cu. ft. Compact Front Load Washer with AI Smart Dial and Super Speed Wash - White
Customer Rating
4
Good washer
on April 20, 2026
Posted by: Curtisha1992
from Murray
[This review was collected as part of a promotion.] I like how many different settings there are for washing. I don’t like that only one person can have the washer and dryer on their account. But it is nice to be able to have access to them on your phone via WiFi and Bluetooth. The wash cycles vary from 20mins to 2 and a half hours. The washer has been running good for us.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Washer of your dreams
on April 20, 2026
Posted by: Vinnyromano1
[This review was collected as part of a promotion.] This washer has become one of my favorites i have ever had!! It’s so easy to use and that’s really all i care about when it comes to keeping things simple and easy! The washing is more efficient and really makes my life so much less stressful. The technology makes it such an easy product to use.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Quick washes with steam!
on April 21, 2026
Posted by: Chrischen1
from SAN FRANCISCO
[This review was collected as part of a promotion.] I've been using the Samsung washer for 2 weeks and it's been really good. The washer has a smaller footprint as is as deep as my countertops. The washer has many options, and my favorit is the steam clean. It uses steam to loosen caked on grime, especially for my kids' clothes after they run around at school.
I really like using the SmartThings app which lets me send washing settings from my phone. It also pushes notifications to my phone once the washing cycle is complete.
I really like using the SmartThings app which lets me send washing settings from my phone. It also pushes notifications to my phone once the washing cycle is complete.
Overall, I highly recommend this washer!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Perfect for a Second Laundry Space
on April 21, 2026
Posted by: tommybluez
from Buffalo
[This review was collected as part of a promotion.] This compact washer has been a really nice setup for me. I bought it for an upstairs laundry closet area where a normal size stacked washer and dryer just would not fit in my home. We are running the water lines next week and I honestly cant wait to get it installed up there, but for now the photos show it in my basement so I could try it out because I couldn’t wait.
It’s compact, so I wouldn’t expect it to replace a full-size washer for giant loads, but that’s not really the point. For towels, clothes, smaller bedding, and regular day-to-day laundry, it seems like a really nice option. I like that it still has a lot of useful features like the AI Smart Dial, steam settings, and a quick cycle that works great when you just want to wash a smaller load without waiting forever.
It also looks really sleek, and the size is a big part of why I chose it. It will fit perfectly in a smaller closet area where having laundry upstairs is actually possible, which makes it feel like such a practical upgrade for everyday use. It feels like a very smart solution for smaller in-between loads and added convenience.
Another nice feature is that it’s WiFi connected. I wouldn’t say that’s something I really need, but it has actually been super nice to have. Getting it connected was a little finicky and took a couple tries, and that would be my only tiny nitpick because otherwise this machine is 5 stars all the way. Once it was connected, everything worked great. If you’re like me and throw in a load of laundry and then completely forget about it for a day or two, the phone notifications are a lifesaver and can save you from having to wash the same load all over again like I usually do
Overall, I think this is a great option for someone who wants the convenience of a washer in a smaller space or on an upper floor. For me, it’s already been a big quality of life upgrade, and once it’s fully installed upstairs I know it’s going to make staying on top of laundry so much easier.
PS: I like giving my smart appliances ridiculous names, so this new washing wizard duo is Cynthia Spinerivo & Dry-ana Grande.
I would recommend this to a friend!
Written by a customer while visiting The Insiders