Customer reviews from Samsung US
Samsung - 2.5 cu. ft. Compact Front Load Washer with AI Smart Dial and Super Speed Wash - White
Average customer rating
4.8
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
17
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
20 out of
20)
Customer Reviews for Samsung - 2.5 cu. ft. Compact Front Load Washer with AI Smart Dial and Super Speed Wash - White
Customer Rating
5
Fresh and Clean!
on April 1, 2026
Posted by: ChadMcg
from Morgantown
[This review was collected as part of a promotion.] I have been holding off on buying a new washer a dryer for awhile now but I’m glad I finally found a set to purchase this Samsung set is quality and actually washes my clothes very well. Delivery was fast and efficient setup was a breeze. There are plenty of different presets to choose from and I also enjoy the Ai and WiFi feature. The washer is smaller than what I am use to but I don’t wash big loads so it works out and has been perfect for my family of four also the washer is not loud at all. The dryer dries very fast and also has different settings to choose from and is very easy to access the vent trap and easy to clean. So far this set has not disappointed! I highly recommend this item.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
very compact
on March 30, 2026
Posted by: oneeight
from Torrance
[This review was collected as part of a promotion.] This washing machine unit is smaller than my previous. When this arrived, it was shockingly smaller, very compact. Initially I was a bit worried that I may be purchased too small. Upon doing my laundry, it holds a decent amount of clothes. After a week of use, I can finally say it will work for my family of 3. There are plenty of washing options to choose from.
The unit did not come with any instructions. You will just have to try them all. I like that it had an option for sports items, that need extra washing time/hot water. One thing that is a negative is that it is a bit noisy when spinning. The spinning drum is not the noise, but there is a vacuum like sound that is constant at the near end of the cycle to spin dry. We have this unit in the garage, so it’s not a big deal, but others might find it too loud if kept inside. Overall, it’s a good unit and I will end up stacking washing a drying,
The unit itself has very clean and modern look. This has SmarThings, which is great and notifies me when it’s done. The unit is more compact than expected, but hold seems to hold a good number of items. since its compact, I find it a bit low to reach items. i might stack them for easier access. overall, a good unit that fits my needs
The unit did not come with any instructions. You will just have to try them all. I like that it had an option for sports items, that need extra washing time/hot water. One thing that is a negative is that it is a bit noisy when spinning. The spinning drum is not the noise, but there is a vacuum like sound that is constant at the near end of the cycle to spin dry. We have this unit in the garage, so it’s not a big deal, but others might find it too loud if kept inside. Overall, it’s a good unit and I will end up stacking washing a drying,
The unit itself has very clean and modern look. This has SmarThings, which is great and notifies me when it’s done. The unit is more compact than expected, but hold seems to hold a good number of items. since its compact, I find it a bit low to reach items. i might stack them for easier access. overall, a good unit that fits my needs
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Ease of Use
on March 26, 2026
Posted by: gmarini
from Katy
[This review was collected as part of a promotion.] Very satisfied with my purchase. Set up on Smart Things App and ready to use. Many preset wash cycles. Compact size fit perfect in laundry room after the stack option part arrived. Easy to stack . Sound level is very low and able to control with phone. Many washes to be done.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Smart and spacious
on March 25, 2026
Posted by: jshen1121
from San Francisco
[This review was collected as part of a promotion.] We upgraded to this unit recently, and the washing machine has been a game changer for our family. With two young kids, including a newborn, laundry is constant, and this washer handles it effortlessly and with significantly less time than our old unit.
The standout feature is the AI Smart Dial. It actually learns the cycles I use most frequently and puts them front and center, saving me from scrolling through menus every time. The machine takes up less footprint than my old unit so I was worried I wouldn’t be able to wash as much clothes. However, the inner drum is actually quite spacious and holds about the same amount as my old unit. I have so much more space in my laundry room now.
The standout feature is the AI Smart Dial. It actually learns the cycles I use most frequently and puts them front and center, saving me from scrolling through menus every time. The machine takes up less footprint than my old unit so I was worried I wouldn’t be able to wash as much clothes. However, the inner drum is actually quite spacious and holds about the same amount as my old unit. I have so much more space in my laundry room now.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Does the Job
on March 25, 2026
Posted by: mymc13711
from Gardena
[This review was collected as part of a promotion.] Even though it’s smaller in size, it holds much more than I initially thought—I can easily fit a full laundry basket, which covers about a week’s load. The cleaning performance is impressive as well; it removes stains effectively and leaves clothes feeling fresh. Another big plus is how quiet it is during operation, making it great for apartments or smaller spaces. Overall, it’s a powerful, efficient machine that doesn’t compromise on capacity or performance despite its compact size.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Perfect Compact Washer
on March 24, 2026
Posted by: Saidria
from Rex
[This review was collected as part of a promotion.] This washer is very efficient. My clothes come out very clean even in the shortest cycle. It is compact so I would recommend it for a single person or couple unless you want to do laundry every other day. The smart features are great and super helpful. I love being able to track where in the cycle my clothes are so I can prepare to put in my next load.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Clothes are so clean and fresh
on March 24, 2026
Posted by: asfluegge
[This review was collected as part of a promotion.] As someone who grew up in Europe, I’ve always preferred the washers there. They were smaller, more efficient, and simply cleaned better. When we moved to the U.S., I never loved the oversized machines—they felt bulky and didn’t deliver the same results.
This washer finally changed that. The compact size is much closer to what I’m used to, and while it does mean doing an extra load occasionally, the cleaning performance is noticeably better. Clothes come out fresher, and the cycles feel more thoughtful and precise.
It’s the first washer I’ve owned here that actually feels like an upgrade from what I had in Europe.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing washing machine
on March 24, 2026
Posted by: dfluegge
from Longmont
[This review was collected as part of a promotion.] The size of this made me skeptical, it feels like it is about half of the size of my older set so I was hesitating because it did not seem like it could handle larger loads and blankets - I was wrong! This is amazing, it cleans things so well and the assortment of cycles is great.
The machine is very quiet and the notifications are great, I am reminded to get my stuff out so it doesn't stink. The machine will also ask me if I want to do a rinse and spin to keep them fresh and smelling right. I do wish this feature could be done remotely so I could do it if I was out and about town.
This feels more like a European washing machine but it is much bigger, the size is perfect and my clothes come out clean and smelling right every time. I have a lot of workout clothes and I do enjoy the quick cycle they programmed for them.
It seems like I can customize the cycles but I cannot figure out how.
Some things that could use help
- Manual: nonexistent and I still have parts I am not sure what to do with and can't find answers (the blue insert)
- Door lock. It's no biggie, but wish it would unlock at the end.
- Manual: nonexistent and I still have parts I am not sure what to do with and can't find answers (the blue insert)
- Door lock. It's no biggie, but wish it would unlock at the end.
I would recommend this to a friend!
Written by a customer while visiting The Insiders