Customer reviews from Samsung US
Samsung - 2.5 cu. ft. Compact Front Load Washer with AI Smart Dial and Super Speed Wash - White
Average customer rating
4.9
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
12
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
13 out of
13)
Customer Reviews for Samsung - 2.5 cu. ft. Compact Front Load Washer with AI Smart Dial and Super Speed Wash - White
Customer Rating
5
Smart and spacious
on March 25, 2026
Posted by: jshen1121
from San Francisco
[This review was collected as part of a promotion.] We upgraded to this unit recently, and the washing machine has been a game changer for our family. With two young kids, including a newborn, laundry is constant, and this washer handles it effortlessly and with significantly less time than our old unit.
The standout feature is the AI Smart Dial. It actually learns the cycles I use most frequently and puts them front and center, saving me from scrolling through menus every time. The machine takes up less footprint than my old unit so I was worried I wouldn’t be able to wash as much clothes. However, the inner drum is actually quite spacious and holds about the same amount as my old unit. I have so much more space in my laundry room now.
The standout feature is the AI Smart Dial. It actually learns the cycles I use most frequently and puts them front and center, saving me from scrolling through menus every time. The machine takes up less footprint than my old unit so I was worried I wouldn’t be able to wash as much clothes. However, the inner drum is actually quite spacious and holds about the same amount as my old unit. I have so much more space in my laundry room now.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Ease of Use
on March 26, 2026
Posted by: gmarini
from Katy
[This review was collected as part of a promotion.] Very satisfied with my purchase. Set up on Smart Things App and ready to use. Many preset wash cycles. Compact size fit perfect in laundry room after the stack option part arrived. Easy to stack . Sound level is very low and able to control with phone. Many washes to be done.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
very compact
on March 30, 2026
Posted by: oneeight
from Torrance
[This review was collected as part of a promotion.] This washing machine unit is smaller than my previous. When this arrived, it was shockingly smaller, very compact. Initially I was a bit worried that I may be purchased too small. Upon doing my laundry, it holds a decent amount of clothes. After a week of use, I can finally say it will work for my family of 3. There are plenty of washing options to choose from.
The unit did not come with any instructions. You will just have to try them all. I like that it had an option for sports items, that need extra washing time/hot water. One thing that is a negative is that it is a bit noisy when spinning. The spinning drum is not the noise, but there is a vacuum like sound that is constant at the near end of the cycle to spin dry. We have this unit in the garage, so it’s not a big deal, but others might find it too loud if kept inside. Overall, it’s a good unit and I will end up stacking washing a drying,
The unit itself has very clean and modern look. This has SmarThings, which is great and notifies me when it’s done. The unit is more compact than expected, but hold seems to hold a good number of items. since its compact, I find it a bit low to reach items. i might stack them for easier access. overall, a good unit that fits my needs
The unit did not come with any instructions. You will just have to try them all. I like that it had an option for sports items, that need extra washing time/hot water. One thing that is a negative is that it is a bit noisy when spinning. The spinning drum is not the noise, but there is a vacuum like sound that is constant at the near end of the cycle to spin dry. We have this unit in the garage, so it’s not a big deal, but others might find it too loud if kept inside. Overall, it’s a good unit and I will end up stacking washing a drying,
The unit itself has very clean and modern look. This has SmarThings, which is great and notifies me when it’s done. The unit is more compact than expected, but hold seems to hold a good number of items. since its compact, I find it a bit low to reach items. i might stack them for easier access. overall, a good unit that fits my needs
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Fresh and Clean!
on April 1, 2026
Posted by: ChadMcg
from Morgantown
[This review was collected as part of a promotion.] I have been holding off on buying a new washer a dryer for awhile now but I’m glad I finally found a set to purchase this Samsung set is quality and actually washes my clothes very well. Delivery was fast and efficient setup was a breeze. There are plenty of different presets to choose from and I also enjoy the Ai and WiFi feature. The washer is smaller than what I am use to but I don’t wash big loads so it works out and has been perfect for my family of four also the washer is not loud at all. The dryer dries very fast and also has different settings to choose from and is very easy to access the vent trap and easy to clean. So far this set has not disappointed! I highly recommend this item.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Moved My Laundry Upstairs. This Made It Possible
on April 1, 2026
Posted by: originalJT
from Des Plaines
[This review was collected as part of a promotion.] Our older home had the washer tucked behind the kitchen, not really ideal for a two story home with all the bedrooms on the second floor. When we finally moved everything up to the second floor, finding the right washer became critical. The space was tight, the bedrooms were right there, and I wanted to make sure these units didn't make too much sound.
The WW25FG6B34BE solved all of it. At 2.5 cu ft, it slides into spaces a standard washer simply won't. It's compact, so if you're coming from a full-size unit, set your expectations on load size. For a smaller family, it's plenty. For a large household doing daily bulk loads, it may not be the right fit.
What's impressed me most is how quiet the spin cycle is. Vibration on the second floor has been a non-issue. Early days still, but so far this washer has earned its spot.
The WW25FG6B34BE solved all of it. At 2.5 cu ft, it slides into spaces a standard washer simply won't. It's compact, so if you're coming from a full-size unit, set your expectations on load size. For a smaller family, it's plenty. For a large household doing daily bulk loads, it may not be the right fit.
What's impressed me most is how quiet the spin cycle is. Vibration on the second floor has been a non-issue. Early days still, but so far this washer has earned its spot.
I would recommend this to a friend!
Written by a customer while visiting The Insiders