Customer reviews from BISSELL Homecare
BISSELL - CrossWave OmniForce Edge All-in-One Multi-Surface - Black
Average customer rating
4.4
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
69
4 Stars
30
3 Stars
6
2 Stars
4
1 Star
3
88%of customers recommend this product.
(
97 out of
110)
Customer Reviews for BISSELL - CrossWave OmniForce Edge All-in-One Multi-Surface - Black
Customer Rating
4
Great for daily use
on July 25, 2024
Posted by: Yochob
from Atlanta GA
[This review was collected as part of a promotion.] After a few weeks of trying this vacuum out, we like it a good bit. It's definitely better than our old corded stick vacuum that someone passed along to us, but not quite as nice as some higher end ones. First the pros. It's cordless. You'd be surprised how much time and effort it feels like you save when you can just grab and go instead of unwinding a cord and plugging it in. It doesn't sound like much, but it can make the difference between "I don't want to deal with this more than weekly" and "oh look some fuzz let me get that up real quick." It's easy to maneuver and feels light to roll around as well, compared to our old stick vacuum. It has good suction, so you don't have to go over the same spot too many times to get everything. It stays pretty smooth across different surfaces too. The battery life display is quite clear and intuitive. When you stand it upright, it turns itself off automatically to save you a step. I should note a few things holding it back, though. The vacuum front/head is pretty thick to accommodate the mop and the vacuum does not lay flat, so you're not going to get very far underneath most furniture unless it's pretty high like a dining chair or table. Unlike our old vacuum, it does not have lights on it to see what you're picking up in dimly lit areas. While it's pretty light to maneuver, it is a bit heavy to actually lift up off the ground. We had a little trouble working out the mop. I am very sensitive to smell, so I could not use the included mixture. We tried using our usual cleaning solution, but it bubbled up too much and set off the "bucket full" sensor whenever we tried to use the mop. Cleaning the vacuum with the mop bucket was honestly not that much worse than cleaning a regular vacuum, but since it's liquid you probably don't want to leave it over multiple uses so it's a bit more work. Overall, we are pleased with this vacuum and thankful to have a chance to test it out via Stellar Product Testing Panel!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Powerful convenience
on July 25, 2024
Posted by: jesmcc
from Des Moines, Iowa
[This review was collected as part of a promotion.] When I received the CrossWave OmniForce Edge from the Stellar Product Testing Panel, I was cautiously optimistic. I quickly ditched the caution as the Omniforce became a daily staple in my cleaning routine. From taking it out of the box, to assembly, use, and cleaning, the OmniForce maintains its ease of use. Being able to grab it quickly to clean a spill, not have to worry about cords, and be able to run the self clean brush cycle makes using the mop/vacuum convenient. The suction provided is strong enough to tackle the crazy amount dog hair shed by my 2 dogs, as well as any other mess you may need tackle. The battery life has outlived any cleaning cycles I have performed, and the LED display makes it easy to maintain both clean and dirty water supplies. One of my favorite parts of this new Crosswave design is the ability to clean right up to the edge of the wall, cutting several minutes off my cleaning routine allowing me more time with my family.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
I'm obsessed! I LOVE this product!
on July 25, 2024
Posted by: JLak
from Boulder, CO
[This review was collected as part of a promotion.] I was given this product to try through the Stellar Product Testing Panel. I have two school aged kids, a dog, a hubby and we're constantly in and out. We have a lot of dark hardwood floors in my house and we do all the cleaning. My family will tell you that I'm OCD about clean floors. We run a robot vacuum every morning, I use a stick vac multiple times throughout the day, and I mop, but I HATE mopping. Not any more! The Crosswave is a brilliant combination of a wet/dry vac, it's an absolute breeze to use, and it does an incredible job getting the dirt off the floors. INCREDIBLE! We're a shoes off house and I could literally feel the clean on my feet. The dirty tank reservoir shows you what you're cleaning off the floor and it's astounding. The process is as simple as pushing a vacuum. You can toggle from dry vac to wet vac and go from carpet to hard surfaces. The floors dry almost instantly without any streaking when you put it in wet vac mode. The suction power is strong and leaves the floors spotless. I'm particularly enamored with the self cleaning feature. You just put a little clean water in the tank, plop the vacuum on its base, press a button, and the mop roller enters a high speed spin/clean function that sucks all the dirt out. The base has a holder for the parts so they can dry out overnight. I'm not exaggerating when I say that I'm obsessed with this product and actually look forward to cleaning my floors. My father-in-law was visiting recently and saw me use it and was so impressed he ordered one right away. It's really that good. 10 out of 10 Bissell!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Easy to use and clean
on July 25, 2024
Posted by: ac1090
from Chicago, IL
[This review was collected as part of a promotion.] I'm no stranger to the wet-vac life and this Bissell CrossWave OmniForce Edge tops my list! It is very user friendly and simple to use. I am a toddler Mom so being able to save time by vacuuming and mopping all at once is a game changer! One of my favorite aspects of this product is the edge technology that allows you to clean right up to your baseboards. Another beloved feature is the quick and efficient clean out cycle which leaves the brush looking (and smelling) brand new. The brush holder spot on the charging station is a nice touch as well. Lastly, a great feature is turbo mode which lets me feel more confident when cleaning a lot of debris or a big stain. The few things I would change would be adding a louder alert system when the clean water tank is empty or the dirty tank is full. I didn't hear the quick "beep" to alert that I was out of clean water so I had done several strokes on the hardwood floor without it. Additionally, I wish the brush rotated a little faster as I felt I had to move slower to allow ample coverage; something I haven't worried about with competitors. That being said, the brush is quite full/fluffy and my floors looked sparkling! Thanks to the Stellar Product Testing Panel for the opportunity to test this wet vac!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Love Love Love
on July 25, 2024
Posted by: Radd
from New York, NY
[This review was collected as part of a promotion.] This has become my everyday vac as we have two little kids and are constantly cleaning up spills and crumbs all day long. This vac is lightweight but mighty and does a GOOD job cleaning. My kids are able to maneuver the vacuum themselves to give a sense of how light it is. The clean edge technology get close to borders but there is a tinyyyy line that it doesn't get to. We cleaned spills and the cleaner provided works well for it. I thought I would miss using the handheld vac I have but that wasn't the case. I'd recommend this to all and glad I was able to test this product via Stellar Product Testing.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Perfect for parents of a dog and toddler
on July 25, 2024
Posted by: ToddlerMom
from Chicago, IL
[This review was collected as part of a promotion.] The CrossWave OmniForce Edge is the perfect wet-dry vac for households with a dog and toddler. We often are having to clean up messes post eating times and prior to having the wet-dry vac this process could take up a significant amount of time. I was gifted the CrossWave OmniForce Edge as a part of the Stellar Product Testing Panel and have noticed that clean ups are not only significantly easier and faster, but the multipurpose function helps to clean various surfaces and areas of our house. One of my favorite parts of the wet-dry vac is the self-cleaning function. Emptying the tank and then using the cleaning function allows for the whole process to be quick and easy. The vac charges quickly and can clean my whole 2,400 sq ft apartment on a single charge. I feel so much ease knowing that if we have a mess that we can use the wet-dry vac to clean it up quickly and well. The suction and power can tackle all of the messes in our home, which is ideal when you are trying to clean up and parent a toddler simultaneously.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Powerful AND cordless
on July 25, 2024
Posted by: CoffeeMom
from Savannah GA
[This review was collected as part of a promotion.] I have three cats, two dogs and a toddler so my floors can become dirty almost as fast as you can clean them. Fortunately with the help of this wet-dry vac, my life is now a lot easier. My favorite feature about this wet-dry vac is that it is cordless. I am often reluctant to buy cordless appliances because they can struggle to be as strong as I need them to be. I do not have this problem with the omni force edge. It has extremely powerful suction and cleans my floors effortlessly in one pass . Another thing that I love is how great my house smells after using this vacuum. The cleaning solutions made by Bissell smell so good and leave the house smelling sparkling clean. Unfortunately the digital display on my vacuum was cracked when I received it. You can still see what the display says but it is a little disappointing to receive a brand new product and have something wrong with it before you even use it. Other than that this vacuum is amazing and I would recommend it to anyone. I received this vacuum as part of the stellar product testing panel.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
All in one wet-vac!
on July 25, 2024
Posted by: Mstone94
from Rochester, NY
[This review was collected as part of a promotion.] I received the new Bissell CrossWave OmniForce Edge and put it right to use! Having a house with 2 children, a dog and a cat... this couldn't be any more perfect and truly does it all. To start, the assembly took seconds and upon putting the OmniForce Edge on the charger, it didn't take long to reach a full charge. In addition, I love how sleek/modern it looks! For the first use, I tested out vacuuming the entire downstairs solely using the dry mode and it did a fantastic job picking up loose crumbs, pet fur, and dust. I emptied the container and then switched over and tested out the mopping mode. I love that the omniforce Edge gets right up close to the baseboards without leaving a gap of uncleaned space and it sucks up so much of the dirty water instead of leaving it on the floor. After the first pass of the downstairs I couldn't believe how dirty the floors had been! I used the formula that came with it and it left no streaks on our laminate floors. So far, I've used this about a dozen times if not more and absolutely love it and find myself reaching for it for both dry/wet messes over a prior owned vacuum. I've used on cat litter, spilled foods from the kids (cereal, yogurt, pasta, etc) and even heavily soiled areas from muddy paw prints and the floors have come up spotless after using this. I received this product as part of the Stellar Product Testing Panel.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare