Customer Reviews for BISSELL - CleanView Swivel Rewind Pet Upright Vacuum Cleaner - Blue
Customer Rating
2
I would not purchase this vacuum
on August 28, 2026
Posted by: Mr Dirt
Gender:Female
Cheaply made version of the 2021 vacuum, looks nice and does vacuum but it's a cheap downgrade version. Very pricey for the non quality item you get.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, September 3, 2026
Thank you for your feedback. We're sorry to hear this machine did not meet your expectations and that you feel the quality and value fell short compared to your previous BISSELL experience. If you'd like assistance reviewing the machine's performance or have concerns about its operation, please contact BISSELL Support at support.bissell.com or 1-800-237-7691 and we'd be happy to help.
We are hard on vacs at my house, where there are four pets and two adults with long hair. This vacuum can handle it all, however, it is the vacuum I love despite the fact that it is cumbersome, falls over easily, and constantly runs over its own cord. It maneuvers easily on my hardwood flooring, but vacuuming my rug is a full body workout. There is no setting that works. It's not a thick rug. I swear like a sailor when I use this vacuum, tugging, lifting.. This vac...I hate it and I love it. I abuse it. I overfill it, and yet it keeps on going. I may have an older version of this model, not sure. It's my second Bissell.
I would recommend this to a friend!
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, July 15, 2026
Hi, thank you for sharing your honest feedback—we appreciate your loyalty and understand how frustrating those handling challenges can be. For better control on rugs, try adjusting height settings (if available) and slowing your pace, and keeping the cord positioned behind you can help reduce tangling and tipping. If these issues continue, please reach out to BISSELL Support at support.bissell.com or 1‑800‑237‑7691 so we can help improve your experience.
I love the suction this machine has. I vacuumed the day before I received this new vacuum and couldn’t believe how much more dirt it sucked up. I love everything about this vacuum except 2 things thus the 4 star rating. You cannot vacuum under beds and chairs well because the handle doesn’t move back far enough. I found out the hard way using the turbo eraser tool on steps that the brush roll continues to rotate which left a bad roll mark in my carpet. Sort of ate my carpet. After re reading the instructions manual I saw that you cannot turn that off. That should have probably been in bold print.
[This review was collected as part of a promotion.] This vacuum does a great job in our home. It can vacuum up the leaves our Husky brings inside and does a great job with dog hair.
[This review was collected as part of a promotion.] I use this primarily for my area rugs and it works great. They have never looked cleaner!! I would definitely recommend this product.