Just was cleaning the couch and it was leaking all the dirty water out the bottom of the machine on the floor.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, April 22, 2026
Hi Mike — we’re sorry to hear your excitement was cut short by that leak; we know how frustrating that can be. Sometimes dirty water leaking from the bottom can happen if the dirty water tank isn’t fully seated or the cap isn’t secured tightly, so checking those connections may help. If it’s still leaking, our BISSELL support team would be happy to help get this resolved—please reach out at support.bissell.com. Thank you for sharing your experience so we can help make it right.
Written by a customer while visiting BISSELL Homecare