Customer reviews from kitchenaid.com
KitchenAid - 30 in. Wide 4 burners 4.1 cu. ft. Slide-In Gas True Convection Range with 4 Burners, Dual Fuel, No Preheat Air Fry Mode - Stainless Steel
Average customer rating
1.5
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
3
0%of customers recommend this product.
(
0 out of
3)
Customer Reviews for KitchenAid - 30 in. Wide 4 burners 4.1 cu. ft. Slide-In Gas True Convection Range with 4 Burners, Dual Fuel, No Preheat Air Fry Mode - Stainless Steel
Customer Rating
1
Very Disappointed
on June 21, 2026
Posted by: Canuckian
Very disappointed, we had the 2025 model and had to return it the the manufacture and we received the 2026 model. Very disappointed the black was not a colour option anymore, the stainless steel retains fingerprints and difficult to clean. The new design for the stove grates we did not like. The oven seems smaller, no wifi and the list goes on. Features removed and price remained the same. So we returned this model and were fully refunded.
Response from kitchenaid.comBy Social Team, Consumer Care, June 22, 2026
Hello Canuckian,
Thank you for taking the time to review your Whirlpool brand appliance. We want to be a brand you can trust!
Should you have any questions or concerns about your product, please feel free to email us at canadasocial@whirlpool.com. Please include the following information in your email:
- Your model and serial number
- Your phone number
- The address where the appliance is located
- Your review ID 978950
Regards,
Eric
Thank you for taking the time to review your Whirlpool brand appliance. We want to be a brand you can trust!
Should you have any questions or concerns about your product, please feel free to email us at canadasocial@whirlpool.com. Please include the following information in your email:
- Your model and serial number
- Your phone number
- The address where the appliance is located
- Your review ID 978950
Regards,
Eric
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Very Disappointed
on June 10, 2026
Posted by: Garp
We were sent this model after the 2025 model was returned for a safety issue. We were very disappointed that many features were removed from the 2026 model that were on the 2025 model, as an example the wifi feature was removed, the oven capacity was smaller, 2 racks instead of 3. The cooking crates over the burners were completely changed and in our opinion, worse. We were very disappointed that the option of black was discontinued. After all the changes and features removed the price did not come down.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Social Team, Consumer Care, June 11, 2026
Hello Garp! We are so sorry we have let you down. KitchenAid takes pride in our products and service, and we apologize that we did not meet those expectations. We would love to look into this for you! Kindly e-mail us at CanadaSocial@KitchenAid.com with your model and serial number, phone number, and case #975357, with a brief description of your concern. We look forward to hearing from you
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Incredibly Disappointed!!!
on May 4, 2026
Posted by: bmosley
from Texas
[This review was collected as part of a promotion.] I gave it one star only because I had too. It doesn't deserve a 1 star rating. I purchased this range for my kitchen remodel. Actually, I purchased the model that this one replaced and was told this was the latest and greatest from KitchenAid - get this one. One would think that a new model that comes out would have even better features than the one it replaced. Not so! This model comes with no wi-fi connection so. They included an air fryer. Wow! The first time I went to use a burner it wouldn't stop clicking (still awaiting repair). When almost all new appliances come with a wi-fi set up, it boggles me that KitchenAid would go backwards and not include it in a new model. All in all - really unhappy with my purchase and KitchenAid. Currently looking to replace my brand-new range!! Do not fall for this range!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Consumer Care, May 7, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with the burner igniter on your Dual Fuel Range and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 957532.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 957532.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Some design flaws
on March 19, 2026
Posted by: TiaR
from Fair Haven, NJ
[This review was collected as part of a promotion.] The design flaws are:
The small simmer burner should not be in the back middle. It should be on the back on either side.
The oven dial does not have imprinted numbers/letters. They are silkscreened and will eventually wear off with cleaning. Also, the temperature dial on the oven should "click" when you set it. Currently it's just a flimsy dial.
The oven is a little smaller than my previous Kitchenaid oven. The pull out bottom rack rolls back on it's own so that is dangerous.
When you use the oven light you can't see inside because the window is dark!
The oven dial should have a line on it to show where off is. We had to draw a line with a Sharpie to see where off is!
It doesn't have a clock!
There should be a digital display showing the oven temperature as was the case with my old oven.
The small simmer burner should not be in the back middle. It should be on the back on either side.
The oven dial does not have imprinted numbers/letters. They are silkscreened and will eventually wear off with cleaning. Also, the temperature dial on the oven should "click" when you set it. Currently it's just a flimsy dial.
The oven is a little smaller than my previous Kitchenaid oven. The pull out bottom rack rolls back on it's own so that is dangerous.
When you use the oven light you can't see inside because the window is dark!
The oven dial should have a line on it to show where off is. We had to draw a line with a Sharpie to see where off is!
It doesn't have a clock!
There should be a digital display showing the oven temperature as was the case with my old oven.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com