Customer reviews from elgato.com
Elgato - Wave Neo Wired Condenser Microphone for Computer, Recording, Voice, Meeting Room, Professional Audio, Gaming - Red
Average customer rating
4.1
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
8
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
2
80%of customers recommend this product.
(
8 out of
10)
Customer Reviews for Elgato - Wave Neo Wired Condenser Microphone for Computer, Recording, Voice, Meeting Room, Professional Audio, Gaming - Red
Customer Rating
1
Mute Button Needs Urgent Improvement
on October 24, 2024
Posted by: James2112
Gender:Male
This is a serious design flaw, and it needs to be addressed. We strongly recommend updating the software to include a “double-tap to mute” feature or at least providing the option in the software settings for users to enable this. This should be a straightforward software adjustment and will significantly improve usability.
The mute button on the Elgato Wave Neo is far too sensitive. It detects even the slightest heat proximity, causing the microphone to mute unexpectedly while in use. Despite talking 5 cm away from the microphone, accidental muting occurs frequently—whether from a chin coming too close or simply being in the proximity of body heat. There is no clear notification other than a small red light, which is easy to miss when focusing on other tasks.
his issue is frustrating and makes the product less reliable. We expect this feature to be revised and improved in future updates.
Response from elgato.comBy Victor, Tech-Marketing, October 28, 2024
Dear James,
thank you for the message, we are sorry that your microphone does not meet the expectations. Please open a ticket at help.elgato.com so that we can find a solution together.
thank you for the message, we are sorry that your microphone does not meet the expectations. Please open a ticket at help.elgato.com so that we can find a solution together.
Written by a customer while visiting elgato.com
Customer Rating
5
Feature packed and well built for it's size/price
on May 1, 2024
Posted by: Anonymous
Gender:Male
[This review was collected as part of a promotion.] I'm completely blown away by the quality of this product! Out of the Neo line, I was probably most skeptical about this. They found a way to take everything great from the Wave line, and make it TINY, yet sturdy. It doesn't feel cheap at all, the capsule is very solid, and the stand is blew me away with its heft. The plug and play aspect of this mic is so great and replacing the Rode USB mic on my Mac setup was a breeze. It also performed better than the Rode right out of the box, and the Wave Link software has made a huge leap in quality since I used it last. It took SECONDS to add effects and dial in my voice.
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
5
Impressive sound out of the box!
on April 30, 2024
Posted by: OmnicientWolf
Wow! I was totally surprised by the out-of-the-box performance of the Wave Neo. It sounded great. I decided to tune in a bit more to my liking using the Wave Link software, but honestly, I could have used it as-is for office meetings. Really well tuned and truly plug-and-play.
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
4
Plug & play to the MAX
on May 9, 2024
Posted by: JPhrygian
Gender:Male
[This review was collected as part of a promotion.] This product has such an ease of use, I was able to plug it up to my iPhone 15 up to it and shoot a video. Of course the experience is made best hooking up to your computer to make use of the Wave Link software. But hooking up to your phone with a USB-C cable means professional audio for your budget friendly vertical content shoots.
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
5
Small mic with Big quality
on May 14, 2024
Posted by: KarebearXp
Gender:Female
[This review was collected as part of a promotion.] Wave Neo is adorable. This mic out of box sounds amazing. Dont let the size fool you. Its a smaller mic but it makes a BIG statement. Its truly plug n play as I took it out of the box and plugged it right in didnt touch a setting and it sounded amazing.
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
3
Good for the price.....but
on February 28, 2025
Posted by: fr0stleaf
Gender:Female
I think this is an utterly competitive mic in terms of sound quality per price point. No need to set up, which makes it much more versatile for those that prefer a plug-and-play model as it should be. I have used the Neo for a month or so and overall has exceeded expectations in performance....however, it should be noted that one of its biggest issues is the mute "button." While it is convenient to have a touch-sensitive mute button to prevent feedback of a tactile press, I find it to be way too sensitive. Often I would find the mic muting by itself, which is an absolute frustration as I wouldn't even notice until someone tells me. I've had multiple instances where I've needed to mute quickly, only for the button to not even work completely, further making my experience much more of an annoyance than it should be. I really wanted to enjoy this product, but the mute button in itself is ridiculously annoying and needs to be re-engineered or software updated to prevent accidental muting.
No, I would not recommend this to a friend.
Written by a customer while visiting elgato.com
Customer Rating
5
Great Microphone
on June 3, 2024
Posted by: 7BMC
Gender:Male
[This review was collected as part of a promotion.] Wow, wave Neo is great out the box, sounds amazing, straight plug and play, definitely would recommend this budget friendly microphone. Now if you want to try extra features then you must download Elgato Wave Link software super fire but straight out the box the audio is great.
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
1
Sounds good but doesn’t works
on March 14, 2025
Posted by: _Pug
Gender:Male
It keeps muting itself and then the button to unmute won’t work
No, I would not recommend this to a friend.
Response from elgato.comBy Victor, Tech-Marketing, April 7, 2025
Hello Enzo,
please contact our support and we will be happy to help!
You can open a ticket at help.elgato.com
please contact our support and we will be happy to help!
You can open a ticket at help.elgato.com
Written by a customer while visiting elgato.com