Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner 6.0 cu. ft. Bespoke Smart Slide-In Gas Range with No-Preheat Air Fry Max - Stainless Steel
Average customer rating
4.7
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
26
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
1
96%of customers recommend this product.
(
25 out of
26)
Customer Reviews for Samsung - 30 in. Wide 5 Burner 6.0 cu. ft. Bespoke Smart Slide-In Gas Range with No-Preheat Air Fry Max - Stainless Steel
Customer Rating
1
DO NOT BUY
on October 22, 2026
Posted by: Kojo
I bought this range stove just about 3 months, the oven leaks gas and I get C-25 error. I have been trying over 3 weeks to get Samsung and no one has reached out. You call and your call goes to these AI agents, this is very annoying maybe we stop purchasing Samsung products let AI agents buy them
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Margarita, Samsung Care, October 26, 2026
Hi Kojo,
We appreciate you taking the time to share your detailed experience with us. Your safety is our top priority, and we understand how important it is to have a range that help you prepare meals for your family every day.
We'd like the opportunity to look into this further and help. Please reach out to us through any of the support channels listed below and provide the model and the serial number so we can review your case in more detail using the reference number 1153362210.
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for bringing this to our attention. We value your feedback and look forward to assisting you.
Margarita
Samsung Care
We appreciate you taking the time to share your detailed experience with us. Your safety is our top priority, and we understand how important it is to have a range that help you prepare meals for your family every day.
We'd like the opportunity to look into this further and help. Please reach out to us through any of the support channels listed below and provide the model and the serial number so we can review your case in more detail using the reference number 1153362210.
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for bringing this to our attention. We value your feedback and look forward to assisting you.
Margarita
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung Stove!
on September 22, 2026
Posted by: mtag
from Bensalem, PA.
[This review was collected as part of a promotion.] Never fails. Bakes & broils as specified. Settings easy to understand. Looking forward to my Christmas baking tradition! Thank you for a great product.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great stove
on September 10, 2026
Posted by: Mike
from Denison TX
[This review was collected as part of a promotion.] Easy to convert to LP. Angle on the gas valve is a little awkward but worked out. Stove is well made and works as expected. I like the WiFi feature.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and practical
on September 8, 2026
Posted by: S0lef0od
from New YORK
[This review was collected as part of a promotion.] I love how this has 5 cooking spots. The knobs are very childproof. It is also a smart oven, so you can preheat it from your phone. The design is very sleek and I love how it has an air fryer option too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Need a little faster preheat function.
on September 8, 2026
Posted by: StudmuffinGod
[This review was collected as part of a promotion.] Great features, but Preheat still takes as long as it did on my old range. The timer should be printed a little brighter.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect
on September 8, 2026
Posted by: Rusty
[This review was collected as part of a promotion.] Works as advertised and all the features are what we wanted. The design and craftsmanship is what I expect.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great Looking Stove
on August 17, 2026
Posted by: Natty
from Bronx, NY
[This review was collected as part of a promotion.] I purchase a trifecta package. I like the sleek look of the stove but it came missing with some parts. Still waiting on that. However, the burners are great so far, but I do find the knobs on the stove sticking occasionally.
5 burner so that is very good. I thought there was no pre-heating involved but you definitely has to do so. Temperature is very good.
5 burner so that is very good. I thought there was no pre-heating involved but you definitely has to do so. Temperature is very good.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy Jeffrey, Samsung, August 19, 2026
We know your range is a key part of everyday meal preparation, Natty. We appreciate your feedback about its design and would like to connect to provide an update on the parts.
Feel free to reach out using any of the contact options below with the reference number 1152998384 for quick assistance:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for welcoming Samsung into your home.
Jeffrey
Samsung Care
Feel free to reach out using any of the contact options below with the reference number 1152998384 for quick assistance:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for welcoming Samsung into your home.
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on June 30, 2026
Posted by: Yane
[This review was collected as part of a promotion.] I really like it; the burner sizes are perfect, and the oven works really well.
Written by a customer while visiting Samsung US