Customer reviews from frigidaire.com
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Average customer rating
4.8
(7,615 Reviews)
Rating breakdown 7,615 reviews
5 Stars
6,707
4 Stars
731
3 Stars
76
2 Stars
37
1 Star
64
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Customer Rating
5
Just the right suze
on February 18, 2026
Posted by: ScottJFreezer
[This review was collected as part of a promotion.] Replaced a larger Frigidaire freezer we had for 20+ years. Same great quality just smaller now that the kids are gone.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 20, 2026
Hi ScottJFreezer, thank you for sharing your experience! We’re thrilled to hear that your new Frigidaire freezer is living up to the same great quality as your previous unit, even after 20+ years of use. It’s wonderful that the size adjustment fits perfectly for your current needs, smaller but still dependable.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
1
No start compressor
on February 18, 2026
Posted by: RZ99
New on 11-25-22, throw away on 2-17-26. Due to a no start compressor.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 20, 2026
Hello there, RZ99! We’re very sorry to hear that your refrigerator, purchased on 11-25-22, had to be discarded on 2-17-26 due to a no-start compressor. We understand how disappointing and frustrating that must be, especially when you expect your appliance to provide reliable performance for many years.
A compressor issue is certainly not something we want our customers to experience, and we regret the inconvenience and expense this has caused you. Your feedback is important to us, and we truly appreciate you taking the time to share your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for bringing this to our attention. We value your feedback and hope to have the opportunity to assist you in the future. Thank you, and have a great rest of your day!
– Maico
A compressor issue is certainly not something we want our customers to experience, and we regret the inconvenience and expense this has caused you. Your feedback is important to us, and we truly appreciate you taking the time to share your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for bringing this to our attention. We value your feedback and hope to have the opportunity to assist you in the future. Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great stand alone freezer
on February 18, 2026
Posted by: Apattie19
This freezer got cold really fast. I am starting to get it filled up and can post photos of that soon. The green light that shines on the ground helps you know if you had a power failure or not!
It has a lot of space and love all the shelves.
It has a lot of space and love all the shelves.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 20, 2026
Hi Apattie19, thank you for sharing your great feedback! We’re happy to hear your freezer cooled quickly and that you’re enjoying the generous storage space and shelving. It’s also wonderful to know the indicator light is providing added peace of mind by helping you monitor power status. If you ever have questions or need assistance in the future, please feel free to contact us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM–8:00 PM ET. We’ll be glad to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 19, 2026
Posted by: DottieLee
[This review was collected as part of a promotion.] Like that the light shows under the door so I always know it on,but sometimes it's difficult to open the door
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 19, 2026
Thank you for sharing your feedback! We’re glad to hear that your 16 Cu. Ft. Garage Ready Upright Freezer has a convenient light indicator that lets you know when it’s on. We understand that the door can sometimes be difficult to open, and we appreciate you highlighting that aspect. Your insights are helpful for improving user experience and for other customers considering this model. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Garage Upright Ready Freezer
on February 19, 2026
Posted by: LB72
[This review was collected as part of a promotion.] I cannot wait to fully use by Garage Ready Upright Freezer. I was excited to share how impressed I am with the plan to start adding foods over the weekend. It's the perfect size, spacious, and was cold in not time after plugging it in. So far, really excited.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 20, 2026
Hi LB72, thank you for sharing your excitement! We’re delighted to hear your Garage Ready Upright Freezer cooled down quickly and that the size and spacious interior are just what you were looking for. It’s great to know you’re off to a strong start and looking forward to filling it up this weekend. If you ever have questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM–8:00 PM ET. We’ll be happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice looking freezer!
on February 19, 2026
Posted by: neid94
This was just what we needed to replace our chest freezer! It’s quiet, sharp looking, and tons of space. We’ve been loving it so far!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 23, 2026
Hi there. We’re so glad to hear your new freezer is the perfect replacement! It’s great to know you’re enjoying the quiet operation, sleek look, and plenty of storage space. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice stand up freezer
on February 20, 2026
Posted by: KevinJ73
[This review was collected as part of a promotion.] So far so good. Works well looks great and suits my needs.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 20, 2026
Thank you for sharing your experience! We’re glad to hear that your Frigidaire appliance is working well, looks great, and meets your needs.
We design our products to combine style, performance, and convenience, so it’s wonderful to know yours is delivering on that promise. We appreciate your feedback, and thank you for choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We design our products to combine style, performance, and convenience, so it’s wonderful to know yours is delivering on that promise. We appreciate your feedback, and thank you for choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on February 20, 2026
Posted by: Cat06
[This review was collected as part of a promotion.] 1st it is beautiful, matches my other stainless appliances.
I love that the shelves are adjustable. I like the removal basket in the bottom and all the door shelves. It is great that it takes the same space as my old freezer but has more storage space.
I love that the shelves are adjustable. I like the removal basket in the bottom and all the door shelves. It is great that it takes the same space as my old freezer but has more storage space.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 23, 2026
Hi Cat06! Thank you for sharing your feedback! We’re so glad to hear that your new freezer not only looks great with your other stainless steel appliances but is also functional for your needs.
It’s wonderful that the adjustable shelves, removable bottom basket, and door storage are making organization easier. We’re also happy to hear that you’re getting more storage space without taking up any extra room. We appreciate you taking the time to share your experience and hope your freezer continues to serve you well!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s wonderful that the adjustable shelves, removable bottom basket, and door storage are making organization easier. We’re also happy to hear that you’re getting more storage space without taking up any extra room. We appreciate you taking the time to share your experience and hope your freezer continues to serve you well!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com