Customer reviews from frigidaire.com
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Average customer rating
4.8
(7,615 Reviews)
Rating breakdown 7,615 reviews
5 Stars
6,707
4 Stars
731
3 Stars
76
2 Stars
37
1 Star
64
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Customer Rating
5
Great Freezer
on December 29, 2025
Posted by: Janpc
[This review was collected as part of a promotion.] Love my new freezer. It is spacious and well organized. The light is bright and makes it easy to find everything. It looks good on the outside as well. The price to value ratio excellent. I am please with my purchase.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 2, 2026
Hi there. Thank you for sharing your experience! We’re delighted to hear that you’re enjoying your new freezer and finding it spacious, well-organized, and easy to see inside with the bright light. It’s great to know it looks good and provides excellent value.
If you ever need assistance or have questions about your unit, our support team is available at 1‑800‑374‑4432 or via live chat, Monday–Friday, 8:30 a.m. to 8:00 p.m. ET.
Best Regards,
Ruth
If you ever need assistance or have questions about your unit, our support team is available at 1‑800‑374‑4432 or via live chat, Monday–Friday, 8:30 a.m. to 8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product
on December 30, 2025
Posted by: Swri445
[This review was collected as part of a promotion.] We replaced our old freezer with this model and we are amazed at how quiet and efficient this garage model freezer.
Very satisfied with our purchase and definitely recommend this product.
Very satisfied with our purchase and definitely recommend this product.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great so far
on January 2, 2026
Posted by: Kel41059
[This review was collected as part of a promotion.] Loving the freezer so far ..... I have a Frigidaire fridge and I knew it would meet my expectations .....
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 5, 2026
Thank you for sharing your feedback! We’re glad to hear that your 16 Cu. Ft. Garage Ready Upright Freezer is meeting your expectations, and it’s great to know you’re enjoying the quality that comes with a Frigidaire product. We appreciate your review and hope the freezer continues to serve you well! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Freezer
on January 2, 2026
Posted by: MKEE
[This review was collected as part of a promotion.] I really like my new freezer. I’ve only had it a short time. It’s great so far
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 5, 2026
Hi there! Thank you for sharing your experience! We’re glad to hear that you’re enjoying your new Frigidaire freezer and that it’s performing well so far.
We truly appreciate your feedback and hope it continues to meet your needs! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate your feedback and hope it continues to meet your needs! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on January 2, 2026
Posted by: Twig0113
[This review was collected as part of a promotion.] Exactly the size I wanted for my lil family! Works excellent and silently!
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 5, 2026
Hi, Twig0113! We’re so glad to hear your new Frigidaire upright freezer is exactly what you needed! It’s great that it’s running quietly while keeping everything perfectly stored for your family. For any tips, questions, or support, reach out via Live Chat at frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re here to help whenever you need us. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on January 3, 2026
Posted by: Babynana77
[This review was collected as part of a promotion.] Love it. Switched from a chest freezer to standing and so much more room! It’s awesome
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good freezer
on January 4, 2026
Posted by: wallyuwl1
[This review was collected as part of a promotion.] Have two of these. They work well and are easy to keep organized vs a chest freezer.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 5, 2026
Thank you for sharing! We’re glad to hear both units are working well and that you find them easy to keep organized compared to a chest freezer. We appreciate your feedback! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
So Far So Good
on January 8, 2026
Posted by: The Ginger Chik
[This review was collected as part of a promotion.] I've had the freezer running for almost a month. It's very quiet. Everything works great so far and the electric bill hasn't changed dramatically either. I'm curious to see how the fan elements hold up over time as they are movable parts and part of the frost free system. Time will tell. I did notice the face/door of the freezer stays on the cold side. I'm not sure if this is an insulation design thing or even warrants concern, but I noticed it.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 12, 2026
Thank you for taking the time to share your experience with the 16 Cu. Ft. Garage Ready Upright Freezer. We’re happy to hear that it’s been running quietly and efficiently, and that your electric bill has remained stable—those are always great indicators of a well-performing appliance!
Regarding your concern about the fan elements and the cold door, you’re absolutely right to be mindful of the moving parts, especially as part of the frost-free system. Over time, these components should hold up well, but we always recommend monitoring their performance, especially during seasonal changes.
As for the cool temperature on the door, it is often a characteristic of how the freezer is designed, especially in garage-ready models where the insulation is tailored to handle temperature fluctuations. This generally doesn’t affect performance, but if you ever notice any other issues or have concerns as time goes on, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Regarding your concern about the fan elements and the cold door, you’re absolutely right to be mindful of the moving parts, especially as part of the frost-free system. Over time, these components should hold up well, but we always recommend monitoring their performance, especially during seasonal changes.
As for the cool temperature on the door, it is often a characteristic of how the freezer is designed, especially in garage-ready models where the insulation is tailored to handle temperature fluctuations. This generally doesn’t affect performance, but if you ever notice any other issues or have concerns as time goes on, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com