Customer reviews from frigidaire.com
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Average customer rating
4.8
(7,615 Reviews)
Rating breakdown 7,615 reviews
5 Stars
6,707
4 Stars
731
3 Stars
76
2 Stars
37
1 Star
64
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Customer Rating
4
New purchase
on December 17, 2025
Posted by: Maj G
[This review was collected as part of a promotion.] So far so good, the only issue is we are having problems keeping the door closed. Besides that freezer works great.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 19, 2025
Hi Maj! Thank you for the update—we’re glad to hear that the freezer is working well so far. That’s great news.
We’re sorry to hear you’re having trouble keeping the door closed, though. We understand how concerning that can be, since a proper door seal is essential for both performance and peace of mind. Issues like this can sometimes be related to leveling, door alignment, or the gasket, and we know it can be frustrating when something that should be simple becomes a hassle.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re sorry to hear you’re having trouble keeping the door closed, though. We understand how concerning that can be, since a proper door seal is essential for both performance and peace of mind. Issues like this can sometimes be related to leveling, door alignment, or the gasket, and we know it can be frustrating when something that should be simple becomes a hassle.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer that reduces worry
on December 18, 2025
Posted by: Midwest Grandma
[This review was collected as part of a promotion.] We bought this freezer to replace a “not that old” one by a different brand that quit working. With the high cost of groceries, especially meats, it is a relief to know that this new freezer has a warning system to let us know if a problem arises. We’re happy with our purchase and look forward to many years of use.
Response from frigidaire.comBy Rox, Online Outreach Specialist, December 19, 2025
Hi, Midwest Grandma! We’re thrilled to hear that your new Frigidaire freezer is giving you peace of mind, especially with the warning system to protect your groceries. It’s wonderful to know you’re happy with your purchase and looking forward to many years of use!
If you ever have questions, need tips, or require assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
If you ever have questions, need tips, or require assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great, quiet, doesn't generate heat, freezes quickly
on December 20, 2025
Posted by: RochelleTamme
[This review was collected as part of a promotion.] This freezer is big with wide shelves and slim door compartments. I will be using an organizer system soon because the amount this holds can quickly cause things to get lost. But it great. Gets to 0 quickly after closing the door. The door is big so the temp rises quickly. You don't want to leave it open long. We named him Frosty Snowington the third and he is now family. Lol
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 23, 2025
Hi Rochelle! Thank you for sharing your experience with your new freezer! We’re thrilled to hear that its spacious shelves and compartments are meeting your storage needs and that it cools quickly.
We also love that Frosty Snowington the Third has officially joined the family—what a fun way to celebrate your appliance! Feedback like yours brightens our day, and we truly appreciate you choosing Frigidaire. We hope your freezer continues to serve you well for many years to come.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also love that Frosty Snowington the Third has officially joined the family—what a fun way to celebrate your appliance! Feedback like yours brightens our day, and we truly appreciate you choosing Frigidaire. We hope your freezer continues to serve you well for many years to come.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer so far, but
on December 21, 2025
Posted by: kelran
[This review was collected as part of a promotion.] This is a great freezer. I hope it lasts a long time. I love the light and the door opening is perfect. This is a really nice unit. My quandary, this goes for all upright freezers from all brands is the 4 racks. Really it's about to be 2026 and we are still trying to make 4 racks work for storage. Maybe one day an appliance company will set them selves apart and offer a customizable shelving system
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for garage
on December 21, 2025
Posted by: Pat Rick
[This review was collected as part of a promotion.] Capacity greater than for small family and reasonable footprint fits ok in the garage
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Garage Freezer
on December 21, 2025
Posted by: SuzyJo1456
[This review was collected as part of a promotion.] Love it! Holds so much in a clearly visible way! Door easy to grab. Good deep cut out to grab. No broken finger nails.
If I could change one thing, I wish the temp dial was higher up. Hard to access if low shelf full. But there is so much space, shelves don’t need to be full. And it’s a small outside footprint. Fits well in small space!
If I could change one thing, I wish the temp dial was higher up. Hard to access if low shelf full. But there is so much space, shelves don’t need to be full. And it’s a small outside footprint. Fits well in small space!
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 23, 2025
Thank you for sharing your experience, SuzyJo1456! We’re thrilled to hear that you’re enjoying the spacious, clearly visible storage and the easy-to-grab door design. It’s great to know that the fridge fits perfectly in your space while still offering plenty of storage.
We appreciate your feedback about the temperature dial it helps us consider ways to improve accessibility in future designs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and enjoy your Frigidaire fridge! - Maico
We appreciate your feedback about the temperature dial it helps us consider ways to improve accessibility in future designs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and enjoy your Frigidaire fridge! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love Love Love
on December 21, 2025
Posted by: Snickerdusk
[This review was collected as part of a promotion.] I couldn’t be happier with my 16 Cu. Ft. Garage Ready Upright Freezer. It’s one of those rare appliances that quietly transforms your daily routine without demanding any attention. From the moment it was plugged in, it delivered steady, reliable performance—even in the fluctuating temperatures of my basement. The 16 cubic feet of storage feels incredibly roomy. The shelves are sturdy and well‑spaced, making organization a breeze. I can finally see everything at a glance instead of digging through a chest freezer like I’m on an archaeological expedition.
The bright interior lighting, easy‑to‑use controls, and quick‑freeze capability all add up to a freezer that feels premium without the premium price tag. It’s clear that every detail was designed with the user in mind.
The bright interior lighting, easy‑to‑use controls, and quick‑freeze capability all add up to a freezer that feels premium without the premium price tag. It’s clear that every detail was designed with the user in mind.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Garage ready upright freezer
on December 22, 2025
Posted by: Luckyone16
[This review was collected as part of a promotion.] Working as it should so far. Love all of the space.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 23, 2025
Hello Luckyone16!
Thank you for sharing your feedback about your Frigidaire 16 Cu. Ft. Garage Ready Upright Freezer, model FFFU16F2VW! We’re glad to hear that it’s working as it should and that you’re enjoying all the extra storage space.
We appreciate your kind words and thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback about your Frigidaire 16 Cu. Ft. Garage Ready Upright Freezer, model FFFU16F2VW! We’re glad to hear that it’s working as it should and that you’re enjoying all the extra storage space.
We appreciate your kind words and thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com